Windows 7 Beta – Fix Installer & Windows Update Crashes

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Some Windows 7 Beta users are reporting crashes when running Windows Update, or installing third party applications (i.e. Java, Flash, and other MSI-based installers). The third-party Windows .msi installer, or Windows Explorer will crash. Microsoft has identified this may be related to a configuration change in the Customer Experience Improvement Program (CEIP) client. If you’ve experienced Windows Update or installer crashes with the Windows 7 beta, try the fix below. If you haven’t experienced Windows Update or installer crashes crashes, there’s no need for the fix. Future installations of Windows 7 after the initial beta will not be affected.

Detailed instructions:

1. Select and copy the following to your clipboard:

reg delete HKLM\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions /va /f

2. Click on “Start”, then “All Programs”, then “Accessories”

  1. Right click on “Command Prompt”, then click on “Run as administrator”
  2. In the UAC prompt, verify that the program’s name is “Windows Command Processor” and then click “Yes”
  3. Right click on the “Administrator: Command Prompt” window’s black area, then select “Paste”
  4. Press “Enter”, you should see “The operation completed successfully”.

    If you see “ERROR: Access is denied”, please make sure you followed Step 3.

  5. Close the “Administrator: Command Prompt window”

This script above simply removes the configuration change, and will prevent future CEIP related crashes. The above fix is permanent, and will only need to be run once.

  • This problem started in Widows Vista itself. And we thought it will be fixed in Vista SP1 and in Windows 7.

    We are expecting at least the Windows installer problem will be fixed in the next releases.

    Thanks for sharing...

    • Richweb99

      update your system

  • This problem started in Widows Vista itself. And we thought it will be fixed in Vista SP1 and in Windows 7.

    We are expecting at least the Windows installer problem will be fixed in the next releases.

    Thanks for sharing...

  • Is Windows 7 a DOS based OS. Its review regarding the performance where available. But how about the compatibility with previous version of machines. The revies make this version of Windows OS on cloud no. 9. Can you please advice me to switch or not to Windows 7.

    Windows Vista was cumbersum as considered by every command line programmer. Vista do not help a graphic programmer at all.

  • Is Windows 7 a DOS based OS. Its review regarding the performance where available. But how about the compatibility with previous version of machines. The revies make this version of Windows OS on cloud no. 9. Can you please advice me to switch or not to Windows 7.

    Windows Vista was cumbersum as considered by every command line programmer. Vista do not help a graphic programmer at all.

  • How can I get rid of A360 anivirus. It is located on my desktop, but has not been activated. Thank you

  • katherine adams

    My computer will not start in normal mode. It only works in safe mode. When I turn on the computer, I get a screen for safe mode. If I dont access it, the windows logo comes on but does not do anything. I downloaded Explorer 8 and this is when it started. I looked in Control Panel to remove it, but it isnt there. I removed it with my CA Internet Security. I dont seem to have viruses or any problems, but I do not know how to get out of safe mode. Can you help?
    Thanks so much,
    Katherine

  • katherine adams

    My computer will not start in normal mode. It only works in safe mode. When I turn on the computer, I get a screen for safe mode. If I dont access it, the windows logo comes on but does not do anything. I downloaded Explorer 8 and this is when it started. I looked in Control Panel to remove it, but it isnt there. I removed it with my CA Internet Security. I dont seem to have viruses or any problems, but I do not know how to get out of safe mode. Can you help?
    Thanks so much,
    Katherine

  • Denise

    I get a long slow update on windows, then if it doesn't crash completely, it tells me to download 0 updates. I tried the above fix in the command prompt and got the following error:
    ERROR; the system was unable to find the specified registry key or value
    is this because I have windows xp sp3 and not vista?

  • Denise

    I get a long slow update on windows, then if it doesn't crash completely, it tells me to download 0 updates. I tried the above fix in the command prompt and got the following error:
    ERROR; the system was unable to find the specified registry key or value
    is this because I have windows xp sp3 and not vista?

  • christopher

    Okay, Windows vista ultimate kicks rear! It works perfectly with no errors, at least on my machine. Windows 7......Looks amazing, however I have incurred a small error. When i play media files such as a movie. If i fast forward or pause or whatever it is im doing the computer freezes. Thought it was the video......nope, tried re-downloading, still it froze. Other then that its fantastic. Except the crash during any video viewing. If theres a fix for that, then this beats all windows os starting from 98 to vista ultimate. Totally worth the download.......except for the whole media viewing bug....:(

  • christopher

    Okay, Windows vista ultimate kicks rear! It works perfectly with no errors, at least on my machine. Windows 7......Looks amazing, however I have incurred a small error. When i play media files such as a movie. If i fast forward or pause or whatever it is im doing the computer freezes. Thought it was the video......nope, tried re-downloading, still it froze. Other then that its fantastic. Except the crash during any video viewing. If theres a fix for that, then this beats all windows os starting from 98 to vista ultimate. Totally worth the download.......except for the whole media viewing bug....:(

  • james

    doesnt fix my crashes,It randomly crashes and turns back on and then when its back on i see a windows saying 'update properties' only option is restore and close.

    I havn't done nay updates so thats not the issue.

  • james

    doesnt fix my crashes,It randomly crashes and turns back on and then when its back on i see a windows saying 'update properties' only option is restore and close.

    I havn't done nay updates so thats not the issue.

  • Erin

    Will this fix work for Vista?

  • Erin

    Will this fix work for Vista?

  • rick kroll

    my emachine says load needs DLLs for kernel

  • rick kroll

    my emachine says load needs DLLs for kernel

  • rick kroll

    emach says needs DLLs for kernel

  • rick kroll

    emach says needs DLLs for kernel

  • always problems with windows operating system.