SunRocket dead?
Voice over IP service involves using the Internet to route your land line phone call instead of traditional telephone companies. It was once touted as the future of telecommunications, however clouds are on the horizon. Vonage has legal problems resulting from a patent dispute that if successful is likely to affect all VoIP providers. SunRocket apparently faces other challenges. They were the darling of many “hot deal” forums by offering two years of service for $199, including unlimited US long distance, and many other features. However, as of today calling their 800 customer service line (800) 786-0132 yields the following:
We are no longer taking customer service or sales calls… goodbye
SunRocket purportedly had 200,000 customers. As of this time they still have phone service, but odds are that may not last long (including 911 service).
VoIP companies have been hit hard by cable companies offering ‘bundled services’ and stealing market share. This is sure to hang another cloud over the industry.
James Bianchi said,
Wrote on August 5, 2007 @ 6:20 pm
I used Sun Rocket to call forward my business line to my cell phone until I was able to get a new VOIP operating. I finally got a replacement VOIP service, but my calls are still being forwarded to my cell. There is no place on the SunRocket website where I can shut this off, and no one I can call. What do I do?
brian robbins said,
Wrote on August 6, 2007 @ 2:44 am
SunRocket is no more in the list of VoIP providers. Though SunRocket directed their customers to Packet8 or TeleBlend, there are some other VoIP providers like Lingo have good deals for SunRocket customers. At present, Lingo offers two calling plans such as monthly $21.95 promotional calling plan and annual $195 calling plan with one month free, free shipping, free activation, free equipment and 30 day money back guarantee. In my opinion, Lingo VoIP calling plans are the best option for SunRocket customers.