Hi,

The problem I'm having is already posted here.

The only problem is that I cannot open up anything and can only just get into Safe mode. If I get the installer off the net, burn ito to a cd and try and run it in Safe Mode, will it work?

Welcome to GTG.

This tool will remove that issue:

Download MsnVirRem at http://www.greyknight17.com/spy/MsnVirRem.exe and save it to your desktop.

First close any other programs you have running as this will require a reboot. Double click MsnVirRem.exe to run it. Once open, click the button labeled 'Search and Destroy'. Your computer will now be scanned for Infected Files. When scanning is finished you will be prompted to reboot only if infected. Click OK. Now click the 'REBOOT' button.

After the reboot, you will receive file not found errors (usually 4). Please acknowledge them and continue. A message should popup from MsnVirRem. If not, double click the program again and it will finish. Post the contents of C:\msnvirrem.log along with a fresh HijackThis log.

I still want you to run the other steps and post a HijackThis log here when you are done.

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.