So just the other day my internet stopped working. I thought out maybe the connection is bad so i replaced the cord. Still nothing. Checked the connection on another computer is worked, so it lead me to believe that it was something inside the computer. My next thing was to run a virus scan which i did so and boy was I surprised to see how much stuff had come up on my computer. After deleting all the viruses and spyware, I thought okay it should work now. But still nothing. I even defrag the computer and still nothing. I've been racking my brain but I cant come up with anything else to try. Please someone help. Thanks

Cable/DSL or dial up? XP sp1 or sp2?


You said the problem began BEFORE the spyware cleanup

Well, even if that is the case...download and run the following

http://www.snapfiles.com/get/winsockxpfix.html

Ive got SP2 on the computer, and I ran the program that you said download but nothing happened. Ive run the PC Doctor on the computer and a virus scan and they both come up clear. No Virus' and no spyware. And since the computer cant get online I dont see anything new downloading on to it.

I got to internet explorer and it tells me its logging on to a site, then I get

connecting to badurlinteractive.com on the status bar

Could there be something Im not catching?

I understand you have Win XP with Service Pack 2 now. Since you are using a cable modem, there may be a problem with Internet Explorer.

1) There is a Win XP Utility to repair IE in XP. I would try this first. See this link for instructions : IE Fix Utility. Admin also has good information on this : Repair Internet Explorer 6.0.

or

2) Are you having same problem with Mozilla browser or just IE? Probably should have asked this first.

Ron

Try this little tool:

http://www.frontiernet.net/~rik_richter/WinsockxpFix.exe
It fixes the sockets, host files en internet ip settings

It might fix it

Rik

Can you ping outside ??
try opening a command line (box)
( click start --> click Run ---> type CMD --> hit enter)

in that commandbox type:

ping 130.161.178.1

does it give you a reply? or a time out ?

I can ping to an outside line. And the internet comes on now. But theres always an error. I got rid of SP2 but the internet always seems to have a critcal error and wants me to close all the windows. Im on a cable modem connection. Is there something im doing wrong. I thought I had fixed it but i guess not. Please help

this is what the error always says. I have no idea what it means, so maybe someone else could break it down for me, and we can get this problem hammered out.

AppName: iexplore.exe AppVer: 6.0.2600.0 ModName: mshtml.dll
ModVer: 6.0.2600.0 Offset: 0010b30b

That is somewhat vague....It means that the module mshtml.dll is causing an error....the is the dynamic link library that IE uses to render hypertext markup language...basically, websites.

I say vague because it leaves a lot open...the fact you used some spyware removal software also leads me to believe something may be left.

Did you post a hijackthis log in the malware forum?

no i didnt post in a hjackthis in the malware forum. I dont even know what it means but if you could tell me how to get it. i could post the whole thing in the malware forum or even here for that matter.

The two spyware programs i have on my comp now are Ad-aware and AVG Control Center. recnetly this powerscan program popped up but i didnt dl it. I dont know were it came from and its not on the Add/Remove programs list.

Go to :

Read This Before Posting a Hijack This Log

Please follow directions carefully and post log at :

Malware Removal

R.