Welcome Guest ( Log In | Register )

      
Discover the best free computer help!
Learn more about Geeks to Go by taking the tour. Spyware, virus, trojan, fake security or privacy alerts? Read the malware cleaning guide.
 
Reply to this topicStart new topic
Windows XP SP2 installation problems
svilla
post Nov 10 2006, 12:33 PM
Post #1


Member
**
Posts: 10
OS: XP



Hello,
I have a HP Pavillon a640n running XP OS with SP1.
I checked the HP site and installed all the patches they recommend
before upgrading to SP2.
After installing SP2 Windows would not start. It did give me the option to
load in safe mode which I did and uninstalled SP2 successfully.

I run AVG virus software and Spyware Blaster for spyware.
Also Foxfire as my web browser.
What do I need to check for before I try installation again? helpsmilie.gif
Go to the top of the page
 
+Quote Post
Keith
post Nov 10 2006, 01:48 PM
Post #2


Philanthropical Physiognomist
Group Icon
Posts: 20,563
OS: Windows 98 Second Edition - XP Professional - Office 2003 Professional - XP Home Edition - Office XP Professional - Vista Home Premium - Vista Ultimate



Did it reboot after saying install complete but not load to the desktop

Go to the top of the page
 
+Quote Post
pip22
post Nov 11 2006, 07:36 AM
Post #3


Trusted Tech
Group Icon
Posts: 2,663
OS: Windows XP



You may find this page helpful:

http://www3.telus.net/dandemar/spackins.htm
Go to the top of the page
 
+Quote Post
svilla
post Nov 11 2006, 06:34 PM
Post #4


Member
**
Posts: 10
OS: XP



Yes, it did reboot but would not load to desktop, only in safe mode.

What other actions might be pertinent?

Svilla
Go to the top of the page
 
+Quote Post
Keith
post Nov 11 2006, 06:42 PM
Post #5


Philanthropical Physiognomist
Group Icon
Posts: 20,563
OS: Windows 98 Second Edition - XP Professional - Office 2003 Professional - XP Home Edition - Office XP Professional - Vista Home Premium - Vista Ultimate



Run this to get the nearest system checkpoint before you installed SP2

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP


Once it loads properly, we can look at getting SP2

Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

Collapse

> Similar Topics

    Topic Title Replies / Views Topic Information
No New Posts   2 / 583 13th July 2005 - 01:51 PM
Thebinaryman started - last by Thebinaryman
No New Posts   2 / 206 6th June 2006 - 10:58 AM
Raito started - last by Raito
No New Posts   0 / 146 15th October 2006 - 03:09 PM
svilla started - last by svilla
No New Posts   0 / 156 1st July 2007 - 06:07 PM
Roxy1234 started - last by Roxy1234

RSS Time is now: 1st December 2008 - 01:53 PM
Advertisements do not imply our endorsement of that product or service. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk.