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itunes loading problem, After upgrading to itunes7 I get an appliaction error
laplatta
post Dec 20 2006, 12:27 PM
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This is my first post and am hoping someone out there can help me. I just updated to itunes 7. After installing it, when I click on the icon for itunes I get the following error <:iTunes.exe - Application Error The instruction at "0x7c911423" referenced memory at "0x85d6b890". The memory could not be "read". It gives me an option to terminate the program or debug it. Nothing happens when I try to debug it.

So far I have uninstalled iTunes and re-installed it (3 times; re-downloading it each time) I get the same error message each time. I even re-installed iTunes6 and same problem. This is making me crazy and have not been able to find help anywhere on the Web. Any ideas what could be going on and how to fix it. Thanks
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starjax
post Dec 24 2006, 06:26 PM
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this may sound nuts, but try this. download the apple quicktime software only. after installing it reboot and try itunes.
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laplatta
post Dec 27 2006, 10:07 AM
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Thanks for the response. Tried it but still the same error message. Any other toughts?
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