HELP ! Can someone please help w/Alcan worm ? [RESOLVED] |
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HELP ! Can someone please help w/Alcan worm ? [RESOLVED] |
Aug 31 2007, 09:00 AM
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#1
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Member ![]() ![]() Posts: 39 OS: XP PRO |
Well, this is the 3rd time I've tried to make this post.. I have 2 problems that I'm aware of.....and I know nothing at all about computers... I'm working with a desktop-using XP PRO.. Problem #1 ---- computer says Windows doesn't approve of my Motorola Cable Modem ?? so I can't seem to get my internet connection,thus unable to HJT... Problem #2 ---- 49% of the way thru the defrag scan, message says task was stopped due to an error in C:\WINDOWS\Tasks\sa.dat From what I've read in this forum so far,it seems that it is the Alcan thingy..A friend called this the WEB MD for computers. I'm hoping some of you "data doctors" out there have the CURE.. Thanks in advance to everyone....... ~wyldkatt~ |
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Sep 4 2007, 05:07 PM
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#2
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![]() GeekU Teacher Posts: 19,220 From: Dublin OS: XP |
Hello wyldkatt, sorry for the delay. My name is Rorschach and I'll be helping you with your problems.
Please download Deckard's System Scanner (DSS) and save it to your Desktop.
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Sep 5 2007, 07:38 AM
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#3
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Member ![]() ![]() Posts: 39 OS: XP PRO |
hello Rorschach112--
thank you for your response...hope i did this right..... Deckard's System Scanner v20070826.66 Extra logfile - please post this as an attachment with your post. -------------------------------------------------------------------------------- -- System Information ---------------------------------------------------------- Architecture: X86; Language: English Percentage of Memory in Use: 68% Physical Memory (total/avail): 127.48 MiB / 39.93 MiB Pagefile Memory (total/avail): 308.05 MiB / 153.31 MiB Virtual Memory (total/avail): 2047.88 MiB / 1982.58 MiB A: is Removable (No Media) C: is Fixed (FAT32) - 18.63 GiB total, 14.59 GiB free. D: is CDROM (CDFS) -- Security Center ------------------------------------------------------------- AUOptions is set to notify before install. -- Environment Variables ------------------------------------------------------- ALLUSERSPROFILE=C:\Documents and Settings\All Users APPDATA=C:\Documents and Settings\Susan\Application Data CLIENTNAME=Console CommonProgramFiles=C:\Program Files\Common Files COMPUTERNAME=CX2299795-A ComSpec=C:\WINDOWS\system32\cmd.exe HOMEDRIVE=C: HOMEPATH=\ LOGONSERVER=\\CX2299795-A NUMBER_OF_PROCESSORS=1 OS=Windows_NT Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;C:\Program Files\Internet Explorer; PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE=x86 PROCESSOR_IDENTIFIER=x86 Family 6 Model 4 Stepping 2, AuthenticAMD PROCESSOR_LEVEL=6 PROCESSOR_REVISION=0402 ProgramFiles=C:\Program Files PROMPT=$P$G SESSIONNAME=Console SystemDrive=C: SystemRoot=C:\WINDOWS TEMP=C:\DOCUME~1\Susan\LOCALS~1\Temp TMP=C:\DOCUME~1\Susan\LOCALS~1\Temp USERDOMAIN=CX2299795-A USERNAME=Susan USERPROFILE=C:\Documents and Settings\Susan windir=C:\WINDOWS -- User Profiles --------------------------------------------------------------- Susan (admin) Brandon (admin) -- Add/Remove Programs --------------------------------------------------------- --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll" Adobe Flash Player 9 ActiveX --> C:\WINDOWS\System32\Macromed\Flash\UninstFl.exe -q Adobe Reader 7.0.7 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70700000002} Adobe Reader 7.0.8 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70800000002} Adobe® Photoshop® Album Starter Edition 3.0 --> MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B} BroadJump Client Foundation --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\BroadJump\Client Foundation\Uninst.isu" -c"C:\Program Files\BroadJump\Client Foundation\RmvBJCFD.dll" C-Media WDM Audio Driver --> C:\WINDOWS\system32\cmirmdrv.exe CorrectConnect --> C:\WINDOWS\ISUninst.exe -f"C:\Program Files\CConnect\Uninst.isu" -c"C:\Program Files\CConnect\Uninst.dll" Cox Anti-Spyware and Pop-Up Blocker --> C:\Program Files\Cox\Applications\app\Repair.exe -REMOVE eBookMan Desktop Manager --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6081734C-7D28-4737-87FD-C215810C5165}\Setup.exe" anythinganything Microsoft AntiSpyware --> MsiExec.exe /I{536F7C74-844B-4683-B0C5-EA39E19A6FE3} Microsoft Office 2000 Premium --> MsiExec.exe /I{00000409-78E1-11D2-B60F-006097C998E7} NVIDIA Windows 2000 Display Drivers --> rundll32.exe C:\WINDOWS\System32\nvinstnt.dll,NvUninstallNT4 nv4_disp.inf Yahoo! Toolbar --> rundll32.exe C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn0\YCOMP5~1.DLL,DllCommand ui -- Application Event Log ------------------------------------------------------- Event Record #/Type1062 / Warning Event Submitted/Written: 09/05/2007 06:25:08 AM Event ID/Source: 4354 / EventSystem Event Description: The COM+ Event System failed to fire the ConnectionMade method on subscription {81B6F761-CD52-478D-94E7-7699730DC445}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT 80004001. Event Record #/Type1059 / Error Event Submitted/Written: 08/29/2007 08:56:23 AM Event ID/Source: 4 / WinMgmt Event Description: Failed to load MOF C:\WINDOWS\system32\WBEM\whqlprov.mof while recovering repository file. Event Record #/Type1058 / Error Event Submitted/Written: 08/29/2007 08:56:21 AM Event ID/Source: 4 / WinMgmt Event Description: Failed to load MOF C:\WINDOWS\system32\WBEM\licwmi.mfl while recovering repository file. Event Record #/Type1057 / Error Event Submitted/Written: 08/29/2007 08:56:20 AM Event ID/Source: 4 / WinMgmt Event Description: Failed to load MOF C:\WINDOWS\system32\WBEM\licwmi.mof while recovering repository file. Event Record #/Type1056 / Error Event Submitted/Written: 08/29/2007 08:56:20 AM Event ID/Source: 4 / WinMgmt Event Description: Failed to load MOF C:\WINDOWS\system32\WBEM\tscfgwmi.mfl while recovering repository file. -- Security Event Log ---------------------------------------------------------- No Errors/Warnings found. -- System Event Log ------------------------------------------------------------ Event Record #/Type17271 / Error Event Submitted/Written: 09/05/2007 06:21:37 AM Event ID/Source: 16 / Windows Update Agent Event Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection. Event Record #/Type17231 / Error Event Submitted/Written: 08/29/2007 08:57:02 AM Event ID/Source: 7023 / Service Control Manager Event Description: The Task Scheduler service terminated with the following error: %%1392 Event Record #/Type17195 / Warning Event Submitted/Written: 08/29/2007 05:23:10 AM Event ID/Source: 3 / Print Event Description: Printer hp deskjet 940c series was deleted. Event Record #/Type17194 / Warning Event Submitted/Written: 08/29/2007 05:22:51 AM Event ID/Source: 4 / Print Event Description: Printer hp deskjet 940c series is pending deletion. -- End of Deckard's System Scanner: finished at 2007-09-05 06:33:53 ------------ Deckard's System Scanner v20070826.66 Run by Susan on 2007-09-05 06:31:58 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- System Restore -------------------------------------------------------------- Successfully created a Deckard's System Scanner Restore Point. -- Last 5 Restore Point(s) -- 6: 2007-09-05 13:32:07 UTC - RP1196 - Deckard's System Scanner Restore Point 5: 2007-09-05 13:23:37 UTC - RP1195 - Unsigned driver install 4: 2007-03-08 16:04:14 UTC - RP1194 - System Checkpoint 3: 2007-01-26 13:59:59 UTC - RP1193 - Software Distribution Service 2.0 2: 2007-01-25 12:44:24 UTC - RP1192 - Software Distribution Service 2.0 -- First Restore Point -- 1: 2006-12-24 03:54:55 UTC - RP1191 - System Checkpoint Backed up registry hives. Performed disk cleanup. Total Physical Memory: 128 MiB (512 MiB recommended). -- HijackThis Clone ------------------------------------------------------------ Emulating logfile of HijackThis v1.99.1 Scan saved at 2007-09-05 06:33:13 Platform: Windows XP (5.01.2600) MSIE: Internet Explorer (6.00.2600.0000) Running processes: C:\WINDOWS\system32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Cox\Applications\app\CurtainsSysSvcNt.exe C:\WINDOWS\explorer.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Support.com\bin\tgcmd.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe C:\Program Files\CConnect\CConnect.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\Program Files\Franklin Electronic Publishers\eBookMan Desktop Manager\EbmMgr.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ntvdm.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wuauclt.exe C:\dss.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILE...H+D+lnwQoZegDPd R3 - Default URLSearchHook is missing O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Cox\Applications\app\AuthBHO.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll O3 - Toolbar: Cox Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Cox\Applications\app\AuthBHO.dll O4 - HKEY_LOCAL_MACHINE\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKEY_LOCAL_MACHINE\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server O4 - HKEY_LOCAL_MACHINE\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe O4 - HKEY_LOCAL_MACHINE\..\Run: [AuthConsoleStart] C:\Program Files\Cox\Applications\app\cox.exe O4 - HKEY_LOCAL_MACHINE\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKEY_LOCAL_MACHINE\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKEY_LOCAL_MACHINE\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 O4 - HKCU\..\Run: [atiupdate] C:\DOCUME~1\Susan\LOCALS~1\Temp\msshed32.exe O4 - Global Startup: CorrectConnect.lnk = C:\Program Files\CConnect\CConnect.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: eBookMan Monitor.lnk = C:\Program Files\Franklin Electronic Publishers\eBookMan Desktop Manager\EbmMgr.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O16 - DPF: {0000000A-9980-0010-8000-00AA00389B71} () - http://download.microsoft.com/download/8/B...42/wmsp9dmo.cab O16 - DPF: {00000075-0000-0010-8000-00AA00389B71} () - http://codecs.microsoft.com/codecs/i386/voxmsdec.CAB O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} () - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab O18 - Protocol: lid - {5C135180-9973-46D9-ABF4-148267CBB8BF} - C:\WINDOWS\system32\msvidctl.dll O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - C:\Program Files\Cox\Applications\app\CurtainsSysSvcNt.exe -- File Associations ----------------------------------------------------------- All associations okay. -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------- All drivers whitelisted. -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled -------------------- All services whitelisted. -- Device Manager: Disabled ---------------------------------------------------- No disabled devices found. -- Files created between 2007-08-05 and 2007-09-05 ----------------------------- 2007-09-05 06:30:39 599706 --a------ C:\dss.exe 2007-09-05 06:25:30 0 d-------- C:\WINDOWS\System32\SoftwareDistribution 2007-09-05 06:24:52 0 d-------- C:\WINDOWS\LastGood 2007-09-05 06:19:38 0 d--hs---- C:\FOUND.000 2007-08-29 09:20:12 671 --a------ C:\WINDOWS\System32\mirindaspk.exe 2007-08-29 09:20:11 48640 --a------ C:\WINDOWS\System32\msshed32.exe 2007-08-29 06:23:10 274432 --ah----- C:\Documents and Settings\TEMP\NTUSER.DAT 2007-08-29 06:23:10 0 d--h----- C:\Documents and Settings\TEMP\Local Settings 2007-08-29 06:23:10 0 d---s---- C:\Documents and Settings\TEMP\Cookies 2007-08-29 06:23:10 0 d-------- C:\Documents and Settings\TEMP\Application Data 2007-08-29 06:23:10 0 d---s---- C:\Documents and Settings\TEMP\Application Data\Microsoft 2007-08-29 05:34:32 0 d-------- C:\Documents and Settings\Brandon\Application Data\AdobeUM 2007-08-29 05:15:52 0 d-------- C:\Documents and Settings\Brandon\Application Data\Adobe -- Find3M Report --------------------------------------------------------------- 2007-08-29 06:09:02 1632 --a------ C:\WINDOWS\System32\d3d8caps.dat -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "BJCFD"="C:\Program Files\BroadJump\Client Foundation\CFD.exe" [10/18/2001 01:37 PM] "tgcmd"="C:\Program Files\Support.com\bin\tgcmd.exe" [11/07/2001 03:50 AM] "PrinTray"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe" [] "LexStart"="" [] "AuthConsoleStart"="C:\Program Files\Cox\Applications\app\cox.exe" [09/30/2004 05:01 PM] "gcasServ"="C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" [02/10/2005 10:32 PM] "Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [06/06/2005 11:46 PM] "Cmaudio"="cmicnfg.cpl" [] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [08/02/2001 07:14 AM] "updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM] "atiupdate"="C:\DOCUME~1\Susan\LOCALS~1\Temp\msshed32.exe" [] [HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce] "Winsock2 driver"=EXPLORER.EXE [HKEY_USERS\.default\software\microsoft\windows\currentversion\run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" /background C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ CorrectConnect.lnk - C:\Program Files\CConnect\CConnect.exe [1/31/2002 7:07:32 PM] Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2/17/1999 5:05:56 AM] eBookMan Monitor.lnk - C:\Program Files\Franklin Electronic Publishers\eBookMan Desktop Manager\EbmMgr.exe [12/25/2002 12:09:42 PM] Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM] -- End of Deckard's System Scanner: finished at 2007-09-05 06:33:53 ------------ thanks----- |
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Sep 5 2007, 08:14 AM
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#4
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![]() GeekU Teacher Posts: 19,220 From: Dublin OS: XP |
Hello wyldkatt
Before starting any cleaning steps, please disable the Microsoft Anti-Spyware real-time protection:
Next, open Microsoft Anti-Spyware.
You can reenable it once your system is clean. We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time. Click here: http://www.microsoft.com/windowsxp/downloa...p1/default.mspx Apply the update and reboot your PC. Download win32delfkil.exe. Save it on your desktop. Double click on win32delfkil.exe and install it. This creates a new folder on your desktop: win32delfkil. Close all windows, open the win32delfkil folder and double click on fix.bat. The computer will reboot automatically. Post the contents of the logfile c\windelf.txt, along with a new hijackhislog. |
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Sep 5 2007, 11:13 AM
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#5
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Member ![]() ![]() Posts: 39 OS: XP PRO |
hi Rorschach112--
I just knew this wasn't gonna be easy...1st off..there is no MSAS icon anymore...i remember uninstalling it before...I searched thru the programs, and what I found was Cox anti-spyware and pop-up blocker.... Sorry----Hope that patience thing is working.....LOL Wyld... |
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Sep 5 2007, 11:22 AM
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#6
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![]() GeekU Teacher Posts: 19,220 From: Dublin OS: XP |
Don't worry about that, can you please continue on with the rest of the instructions.
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Sep 5 2007, 12:51 PM
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#7
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Member ![]() ![]() Posts: 39 OS: XP PRO |
this is really starting to suck...the MS site won't validate my windows..and, "don't know what a slide ruler's for....
but apparently, the fan for the power source is out and I have to shut down and let it cool off before I can give her another go...you must have drawn the short straw R.....lol see ya in a while.......... |
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Sep 5 2007, 01:08 PM
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#8
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![]() GeekU Teacher Posts: 19,220 From: Dublin OS: XP |
We can leave that till later, the more important thing is if you do the last step concerning win32delfkil.exe.
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Sep 5 2007, 01:45 PM
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#9
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Member ![]() ![]() Posts: 39 OS: XP PRO |
hope this is what you want...don't believe I downloaded HJT tho...sorry
WIN32DELFKIL LOGFILE - by Marckie version 3.130 Wed 09/05/2007 12:42:55.97 running from: "C:\Documents and Settings\Susan\Desktop" --- File(s) found in Windows directory --- --- File(s) found in system32 folder --- --- Services --- --- Export SharedTaskScheduler key --- REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" --- Notify key --- --- rebooting the computer --- --- File(s) found in Windows directory --- --- File(s) found in system32 folder --- --- Services --- --- Export SharedTaskSchedulerkey --- REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader" "{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon" --- Notify key --- Finished! |
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Sep 5 2007, 02:20 PM
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#10
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![]() GeekU Teacher Posts: 19,220 From: Dublin OS: XP |
Ok do the following
1. Please re-open HiJackThis(DSS) and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present): R3 - Default URLSearchHook is missing O4 - HKCU\..\Run: [atiupdate] C:\DOCUME~1\Susan\LOCALS~1\Temp\msshed32.exe 2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis. Please download OTMoveIt by OldTimer.
Please "Copy" the results from the "Results" window (to the right) and then "Paste" them into your next reply on the forum. Note : If a reboot was necessary or you needed to Exit before posting the log, you will find a copy of the log at the root of the drive where OTMoveIt is installed, usually at : C:\_OTMoveIt\MovedFiles\********_******.log (where "********_******" is the "date_time") Click "Exit" to close OTMoveIt. Please download ATF Cleaner by Atribune. This program is for XP and Windows 2000 only
Under Main choose: Select All Click the Empty Selected button.
Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click the Empty Selected button. NOTE: If you would like to keep your saved passwords, please click No at the prompt. * Download Dr.Web CureIt to the desktop: ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
So in your next reply please post the following : a new DSS log, the OTMoveIt results, the Dr. Web Cureit report, and tell me how your PC is running now and if you had any problems. |
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Sep 5 2007, 10:49 PM
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#11
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Member ![]() ![]() Posts: 39 OS: XP PRO |
okay Rorschach112---
I'll see if I got this right..1st you wanted a new DSS..here goes.. Deckard's System Scanner v20070826.66 Run by Susan on 2007-09-05 21:18:42 Computer is in Normal Mode. -------------------------------------------------------------------------------- Total Physical Memory: 128 MiB (512 MiB recommended). -- HijackThis (run as Susan.exe) ----------------------------------------------- Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:18:47 PM, on 9/5/2007 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe c:\program files\cox\applications\app\CurtainsSysSvcNt.exe C:\WINDOWS\Explorer.EXE C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\Support.com\bin\tgcmd.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\CConnect\CConnect.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Susan\Desktop\dss.exe C:\PROGRA~1\TRENDM~1\HIJACK~1\Susan.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILE...H+D+lnwQoZegDPd R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: AuthBHO.cBHO - {A4D90779-6CB2-4752-83C2-A2AB4D9A672D} - C:\Program Files\Cox\Applications\app\AuthBHO.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll O3 - Toolbar: Cox Popup Blocker - {64634180-B0EA-48B6-82B7-9620D33362C1} - C:\Program Files\Cox\Applications\app\AuthBHO.dll O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe O4 - HKLM\..\Run: [AuthConsoleStart] C:\Program Files\Cox\Applications\app\cox.exe O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 O4 - HKUS\S-1-5-21-436374069-1078145449-854245398-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?') O4 - HKUS\S-1-5-21-436374069-1078145449-854245398-1003\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 (User '?') O4 - HKUS\S-1-5-18\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?') O4 - HKUS\S-1-5-18\..\RunOnce: [Winsock2 driver] EXPLORER.EXE (User '?') O4 - HKUS\.DEFAULT\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [Winsock2 driver] EXPLORER.EXE (User 'Default user') O4 - Global Startup: CorrectConnect.lnk = C:\Program Files\CConnect\CConnect.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1189017241173 O23 - Service: Curtains for Windows System Service (CurtainsSysSvc) - Authentium, Inc. - c:\program files\cox\applications\app\CurtainsSysSvcNt.exe -- End of file - 4581 bytes -- Files created between 2007-08-05 and 2007-09-05 ----------------------------- 2007-09-05 19:25:10 0 d-------- C:\Documents and Settings\Susan\DoctorWeb 2007-09-05 18:52:18 0 d--hs---- C:\FOUND.001 2007-09-05 18:14:13 0 d-------- C:\Program Files\Trend Micro 2007-09-05 12:42:56 0 d-------- C:\_backupD 2007-09-05 12:42:39 16384 --a------ C:\WINDOWS\System32\restart.exe <Not Verified; WareSoft Software; restart> 2007-09-05 12:42:39 90112 --a------ C:\WINDOWS\System32\regdacl.exe <Not Verified; Frank Heyne Software; RegTools> 2007-09-05 12:42:39 4096 --a------ C:\WINDOWS\System32\reboot.exe 2007-09-05 12:42:39 53248 --a------ C:\WINDOWS\System32\process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility> 2007-09-05 12:42:39 280230 --a------ C:\win32delfkil.exe <WIN32D~1.EXE> <Not Verified; Marckie; > 2007-09-05 12:42:38 0 d-------- C:\WINDOWS\System32\regdacl 2007-09-05 11:38:22 0 d-------- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage 2007-09-05 06:30:39 599706 --a------ C:\dss.exe 2007-09-05 06:25:30 0 d-------- C:\WINDOWS\System32\SoftwareDistribution 2007-08-29 06:23:10 274432 --ah----- C:\Documents and Settings\TEMP\NTUSER.DAT 2007-08-29 06:23:10 0 d--h----- C:\Documents and Settings\TEMP\Local Settings 2007-08-29 06:23:10 0 d---s---- C:\Documents and Settings\TEMP\Cookies 2007-08-29 06:23:10 0 d-------- C:\Documents and Settings\TEMP\Application Data 2007-08-29 06:23:10 0 d---s---- C:\Documents and Settings\TEMP\Application Data\Microsoft 2007-08-29 05:34:32 0 d-------- C:\Documents and Settings\Brandon\Application Data\AdobeUM 2007-08-29 05:15:52 0 d-------- C:\Documents and Settings\Brandon\Application Data\Adobe -- Find3M Report --------------------------------------------------------------- 2007-08-29 06:09:02 1632 --a------ C:\WINDOWS\System32\d3d8caps.dat -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "BJCFD"="C:\Program Files\BroadJump\Client Foundation\CFD.exe" [10/18/2001 01:37 PM] "tgcmd"="C:\Program Files\Support.com\bin\tgcmd.exe" [11/07/2001 03:50 AM] "PrinTray"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe" [] "LexStart"="" [] "AuthConsoleStart"="C:\Program Files\Cox\Applications\app\cox.exe" [09/30/2004 05:01 PM] "Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [06/06/2005 11:46 PM] "Cmaudio"="cmicnfg.cpl" [] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [08/02/2001 07:14 AM] "updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [03/30/2006 04:45 PM] [HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce] "Winsock2 driver"=EXPLORER.EXE [HKEY_USERS\.default\software\microsoft\windows\currentversion\run] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" /background C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ CorrectConnect.lnk - C:\Program Files\CConnect\CConnect.exe [1/31/2002 7:07:32 PM] Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2/17/1999 5:05:56 AM] Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM] -- End of Deckard's System Scanner: finished at 2007-09-05 21:19:12 ------------ Awesome!!! Allright, now we'll go for the OT MoveIt results........ File/Folder C:\FOUND.000 not found. File/Folder C:\WINDOWS\System32\mirindaspk.exe not found. File/Folder C:\WINDOWS\System32\msshed32.exe not found. File/Folder C:\DOCUME~1\Susan\LOCALS~1\Temp\msshed32.exe not found. Cool.... I'm really liking this....Now for DR WEB... tgcmd.exe;c:\program files\support.com\bin;Probably DLOADER.Trojan;; process.exe;C:\WINDOWS\system32;Tool.Prockill;; tgcmd.exe;c:\program files\support.com\bin;Probably DLOADER.Trojan;; msshed32.exe;C:\Deckard\System Scanner\20070905181202\backup\DOCUME~1\Susan\LOCALS~1\Temp;Trojan.DownLoader.5849;Deleted.; atiupdate.exe;C:\Deckard\System Scanner\20070905181202\backup\DOCUME~1\Susan\LOCALS~1\Temp;Trojan.DownLoader.5849;Deleted.; florida disclosures pg 1.eml;C:\Documents and Settings\All Users\Documents;Win32.HLLW.Nimda.57344;Incurable.Moved.; mega b matrix 2.eml;C:\Documents and Settings\All Users\Documents\My Pictures;Win32.HLLW.Nimda.57344;Incurable.Moved.; credit approval letter.eml;C:\Documents and Settings\All Users\Documents\My Pictures\Sample Pictures;Win32.HLLW.Nimda.57344;Incurable.Moved.; virtualbankunderwritingguidelinesver1[1].eml;C:\Documents and Settings\All Users\Documents\My Music;Win32.HLLW.Nimda.57344;Incurable.Moved.; sdcmon.dll;C:\Program Files\Support.com\bin;Probably DLOADER.Trojan;; tgcmd.exe;C:\Program Files\Support.com\bin;Probably DLOADER.Trojan;; tgupdate.exe;C:\Program Files\Support.com\bin;Probably DLOADER.Trojan;; 53C76049-2DFB-4972-9097-CD8485;C:\Program Files\Microsoft AntiSpyware\Quarantine\4C01B2B7-B463-47B5-A643-902635;Adware.TSAdvert;; 3CCB9870-CB46-4305-A5A7-709D0A;C:\Program Files\Microsoft AntiSpyware\Quarantine\4C01B2B7-B463-47B5-A643-902635;Adware.TimeSink;; E1D9DE42-CE4F-48F7-9D60-1BA9C5;C:\Program Files\Microsoft AntiSpyware\Quarantine\4C01B2B7-B463-47B5-A643-902635;Adware.TSAdvert;; 538D13D9-7CAA-48D4-9EE8-36E90C;C:\Program Files\Microsoft AntiSpyware\Quarantine\4C01B2B7-B463-47B5-A643-902635;Adware.TSAdvert;; A0088181.exe;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1200;Trojan.DownLoader.5849;Deleted.; A0088182.exe;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1200;Trojan.DownLoader.5849;Deleted.; A0077293.exe\data002;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194\A0077293.exe;Adware.TSAdvert;; A0077293.exe\data003;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194\A0077293.exe;Adware.TSAdvert;; A0077293.exe\data004;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194\A0077293.exe;Adware.TimeSink;; A0077293.exe;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194;Archive contains infected objects;Moved.; A0077300.exe;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194;Modification of BackDoor.Generic.1360;Moved.; A0077302.reg;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194;Trojan.StartPage.1505;Deleted.; A0077310.dll;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194;Adware.Starware;; A0077322.exe;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194;Modification of BackDoor.Generic.1360;Moved.; A0077324.reg;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194;Trojan.StartPage.1505;Deleted.; A0077329.exe\data001;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194\A0077329.exe;Adware.TSAdvert;; A0077329.exe\data002;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194\A0077329.exe;Adware.TSAdvert;; A0077329.exe\data003;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194\A0077329.exe;Adware.TimeSink;; A0077329.exe;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194;Archive contains infected objects;Moved.; A0084122.exe;C:\System Volume Information\_restore{0AB74DF5-36A0-4973-8806-D656904302B9}\RP1194;Trojan.MulDrop.1388;Deleted.; msshed32.exe;C:\_OTMoveIt\MovedFiles\WINDOWS\System32;Trojan.DownLoader.5849;Deleted.; Your instructions along with your patience has been impeccable Rorschach112....a little concerned about words like "INCURABLE" though...lol...System seems to be a little faster..probably won't see full effects of repairs till I install new fan...Will try to do that by the time that you return, to give you an update..I believe I can do the fan install myself,maybe...And how about the six items I have showing on the desktop, will I be able to remove them at some time ?? Please let me know if I need to do anything else after reviewing..TYVM.. |
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Sep 6 2007, 08:11 AM
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#12
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![]() GeekU Teacher Posts: 19,220 From: Dublin OS: XP |
Hello again
We need to do a little more work unfortunately. Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding. Download SDFix and save it to your Desktop. Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows Directory, typically C:\SDFix) Please then reboot your computer in Safe Mode by doing the following :
So in your next reply I need to see the following : the SDFix report, a new DSS log, and tell me how your PC is running now and if you had any problems. |
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Sep 6 2007, 07:07 PM
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#13
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Member ![]() ![]() Posts: 39 OS: XP PRO |
Sorry Rorschach112--- Been a hectic day....Well friend, here's the SDFix report.... SDFix: Version 1.102 Run by Susan on Thu 09/06/2007 at 05:49 PM Microsoft Windows XP [Version 5.1.2600] Running From: C:\DOCUME~1\Susan\Desktop\NEWFOL~1\SDFix Safe Mode: Checking Services: Restoring Windows Registry Values Restoring Windows Default Hosts File Rebooting... Normal Mode: Checking Files: Trojan Files Found: C:\WINDOWS\system32\keylog.txt - Deleted Removing Temp Files... ADS Check: C:\WINDOWS No streams found. C:\WINDOWS\system32 No streams found. C:\WINDOWS\system32\svchost.exe No streams found. C:\WINDOWS\system32\ntoskrnl.exe No streams found. Final Check: Remaining Services: ------------------ Authorized Application Key Export: Remaining Files: --------------- File Backups: - C:\DOCUME~1\Susan\Desktop\NEWFOL~1\SDFix\backups\backups.zip Files with Hidden Attributes: C:\WINDOWS\system32\drivers\NetMotCM.sys C:\Documents and Settings\Susan\Application Data\Microsoft\Word\~WRL0005.tmp C:\Documents and Settings\Susan\Application Data\Microsoft\Word\~WRL0003.tmp C:\Documents and Settings\Susan\Application Data\Microsoft\Word\~WRL0004.tmp C:\Documents and Settings\Susan\Application Data\Microsoft\Word\~WRL0751.tmp C:\Documents and Settings\Susan\Application Data\Microsoft\Word\~WRL1866.tmp C:\Documents and Settings\Susan\Application Data\Microsoft\Word\~WRL0900.tmp C:\Documents and Settings\Susan\Application Data\Microsoft\Word\~WRL3390.t |