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cd rom drive not working
mrq201
post Feb 21 2008, 02:59 PM
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I am working on a dell optiplex gx400...... i realised that when i went into device manager, i was not able to see the cd rom drive. So i thought that the cd rom drive itself was damaged or bad, so i went to another optiplex and removed it and placed it into the computer i was working on.

I got the same problem. It is not listed in device manager. I went into the bios setup and when i went into boot sequence, I am only seeing the hard-disk drive c: and the diskette drive.

I am able to open up the cd rom drive and insert cds into it, but after that, nothing happens. Could it be a driver problem? Is the motherboard defective?

Any assistance will be greatly appreciated...
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Neil Jones
post Feb 21 2008, 06:06 PM
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Ensure that the BIOS can see the drive. If the BIOS cannot see the drive no piece of software is going to be able to see it either.
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mrq201
post Feb 21 2008, 10:40 PM
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Yeah the BIOS is not even reading or recognizing the drive.
Wait, how do i really ensure that the BIOS can read/see the drive?
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Neil Jones
post Feb 22 2008, 04:14 PM
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Usually by setting all available IDE options to "Auto" and having the drive on its own on one cable.
But anyway, they're not expensive to replace, like most pieces of computer hardware the humble Optical Drive has become disposable and its usually far cheaper and quicker just to buy a new drive.
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