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Can't Restore iPod Touch, Unknown Error Occurred (1604)
spaz69
post Mar 17 2008, 06:36 PM
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Posts: 7
OS: WinXP SP2
I am using the latest version of iTunes. My iPod Touch has firmware version 1.1.1 and just came out of the packaging. I plugged it in, hit update, it downloads the 1.1.4 firmware update, says it's preparing iPod for Restore, then I get a message that says my iPod Touch could not be restored because an unknown error occurred (1604)

What do I need to do in order to restore and update my iPod Touch? Because now it dowsn't even load properly. I turn it on and all I get is the iTunes logo with a cable. I have restrted my computer, deleted the iPod Touch update, uninstalled and reinstalled iTunes, ran System Restore, and whatever else I could do. Please help me!

*EDIT*

I fixed the issue. I used a new HP Laptop that has Windows Vista on it, instead of my home desktop that is 6 years old and running Windows XP.

This post has been edited by spaz69: Mar 17 2008, 10:33 PM
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superstar
post Mar 27 2008, 12:24 PM
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OS: Windows Xp Home w/Service Pack 2
Good to know you fixed your own issue!
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erika24
post Apr 20 2008, 07:50 PM
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OS: Windows XP
every time i plug my new ipod touch into my windows xp computer nothing happens, it identifies it as a camera and i dont know how to get my old songs from my other ipod to this new ipod..

please help

-erika
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superstar
post May 2 2008, 12:56 AM
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Posts: 545
OS: Windows Xp Home w/Service Pack 2
Hi Erika24 I can help you but you'd have to start your own thread please. Just go back to the "Digital Video and Audio" section and click the "New Thread" button to begin your own thread. Otherwise your post if considered "thread hijacking". tongue.gif

This post has been edited by superstar: May 2 2008, 12:56 AM
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