I just installed a fresh copy of windows xp and when i go to Display settings and try to change the resolution the slide bar is stuck on 640 800 and it is stuck on lowest quality (4bit). I have no idea what idea what the heck to do can someone pleas help. People have been saying you have to reinstall your video card or update it but i have no idea how to update (or what my video card is) or reinstall it.

Do you have service pack 2 installed?

If not then go to windows update and do the express scan.
Download and install everything till you get to service pack 2 and download and install it also.

I did and i do have service pack two it is still like that

Ok, go to control panel
System
Hardware
Device manager button
Your graphics controller will be there
see attached screenshot.
click on the graphics card, then right click the card.
Click on update driver.
If it asks to look in windows update, let it.

This post has been edited by cmpm: Jul 2 2008, 11:26 AM

i dont have graphics card and i don't have a adapters option

So it's built into the motherboard.

It will still be in device manager somewhere.
Do you know the name of the graphics accelerator?


You could also do windows update again.
This time choose custom scan.
After it scans, see if anything comes up in hardware or software.
Go ahead and post what it says.

You should get a hardware update for your built in graphics.

Hello kut77less...

Sounds like you need to install the chipset drivers. What's the make and model number of your machine?

wannabe1

Thanks wannabe1, I was hoping someone with more knowledge would jump in.

I did what you said and The only update is internet explorer. How do you find your computer model number all i know is that it is a sony and i think that it is 2003

There should be a tag listing your make and model on the outside of your tower or laptop. Or it could just be engraved and not even on a tag.

I have download a driver and it works I would like to thank everyone who helped me.