Office Word 2007 freezes, crashes on Vista, Cannot save documents |
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Office Word 2007 freezes, crashes on Vista, Cannot save documents |
Jul 16 2008, 03:20 PM
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#1
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New Member ![]() Posts: 6 OS: Windows XP |
I had written something and then tried to save, and Word froze up and crashed. I had to restart it, and it had saved my old work. Half the time I could open that old work but was unable to save it, and half the time I couldn't access it. At the moment, it's possible to open a saved document, but impossible to edit and save it without crashing the program. I can open new documents and type, and do basic things like bold the text, insert symbols, and create tables. However, if I try to save, Word automatically goes to (not responding) and can't be worked with. My laptop is a Toshiba Satellite U305 with a Microsoft Windows Vista Home Premium operating system (Service Pack 1). I bought the Microsoft Office Home and Student 2007 suite (Word, Excel, PowerPoint, and OneNote). I'm not very good with computers but I'll do my best to keep up. |
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Jul 17 2008, 08:12 AM
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#2
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![]() Member ![]() ![]() Posts: 70 From: Ohio OS: Windows XP |
I would say your best bet would be to first try and run the office updates here http://office.microsoft.com/en-us/download...1321101033.aspx and see if that doesn't resolve your issue. If that doesn't work, I would just reinstall the Office suite.
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Jul 17 2008, 08:28 PM
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#3
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New Member ![]() Posts: 6 OS: Windows XP |
Thanks for your response. I already have the Office Service Pack downloaded on my computer, so that did not fix the issue. Sorry to be slow, but how do I reinstall the Office Suite? Do I remove the whole program from Add/Remove Programs and then I can just reuse the old cd?
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Jul 20 2008, 01:38 PM
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#4
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![]() Member ![]() ![]() Posts: 70 From: Ohio OS: Windows XP |
Correct
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