ad.yieldmanager.com hijacked access to my internet provider [RESOLVED] |
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 Jul 18 2008, 01:36 PM
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#1
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New Member  Posts: 5 OS: xp  |
When I try to connect to my internet provider, Comcast.net, I am being diverted to a google search page because Spy Sweeper has blocked access to ad.yieldmanager.com. I'm also diverted to this google search page when I try to access comcast.net from Hotmail. This is what comes up as the address to which I'm diverted: http://www.google.com/hws/emachines/afe?hl...ype&rdr=afe Spy Sweeper tells me ad.yieldmanager.com is a danger but has not found where it is and how it is diverting me from my internet provider. I have run a sweep with my virus sweeper, Trend Micro and also swept with Spy Sweeper. I have read your must read this page and run ATF cleaner, created a system restore (XP), run antimalwarebytes anti malware, updated windows, rebooted, and run hijack this which is below. It's still somewhere in my system causing havoc! I would appreciate any help in getting rid of this. Thanks!!! Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:53:21 PM, on 7/18/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\Webroot\Washer\WasherSvc.exe C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\zHotkey.exe C:\Program Files\Digital Media Reader\readericon45G.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\Program Files\Webroot\Washer\wwDisp.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\BigFix\bigfix.exe C:\Program Files\palmOne\Hotsync.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\SEC\Natural Color Pro\NCProTray.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...DTP&M=T6528 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0 R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [CHotkey] zHotkey.exe O4 - HKLM\..\Run: [readericon] "C:\Program Files\Digital Media Reader\readericon45G.exe" O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray O4 - HKCU\..\Run: [Window Washer] "C:\Program Files\Webroot\Washer\wwDisp.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user') O4 - Startup: PowerReg Scheduler.exe O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: NCProTray.lnk = ? O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/ru...cat-no-eula.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe -- End of file - 8895 bytes |
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Jul 18 2008, 03:48 PM
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#2
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 Trusted Helper  Posts: 2,346 OS: XP Pro |
Hello suzannehf,
Welcome to geekstogo. I am analysing your log and will get back to you in a bit. Regards emeraldnzl |
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Jul 18 2008, 04:09 PM
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#3
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New Member Posts: 5 OS: xp |
Thank you!!!
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Jul 18 2008, 05:02 PM
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#4
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Trusted Helper Posts: 2,346 OS: XP Pro |
Hello again suzannehf,
Can't see anything there straight off. Lets have a deeper look. Please download Deckard's System Scanner (DSS) and save it to your Desktop.
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Jul 18 2008, 05:47 PM
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#5
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New Member Posts: 5 OS: xp |
Hello,
I'm having some trouble copying the texts...hope this does it. I'm technology challenged! Deckard's System Scanner v20071014.68 Run by Owner on 2008-07-18 19:40:24 Computer is in Normal Mode. -------------------------------------------------------------------------------- Total Physical Memory: 384 MiB (512 MiB recommended). -- HijackThis (run as Owner.exe) ----------------------------------------------- Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:40:25 PM, on 7/18/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\zHotkey.exe C:\Program Files\Digital Media Reader\readericon45G.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe C:\WINDOWS\system32\nvsvc32.exe C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe C:\Program Files\Webroot\Washer\wwDisp.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\BigFix\bigfix.exe C:\Program Files\palmOne\Hotsync.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe C:\Program Files\SEC\Natural Color Pro\NCProTray.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe C:\Program Files\Webroot\Washer\WasherSvc.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe C:\Program Files\Webroot\Spy Sweeper\SSU.EXE C:\Documents and Settings\Owner\Desktop\dss.exe C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...DTP&M=T6528 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0 R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [CHotkey] zHotkey.exe O4 - HKLM\..\Run: [readericon] "C:\Program Files\Digital Media Reader\readericon45G.exe" O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray O4 - HKCU\..\Run: [Window Washer] "C:\Program Files\Webroot\Washer\wwDisp.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user') O4 - Startup: PowerReg Scheduler.exe O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\bigfix.exe O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\palmOne\Hotsync.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: NCProTray.lnk = ? O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/ru...cat-no-eula.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe -- End of file - 8845 bytes -- Files created between 2008-06-18 and 2008-07-18 ----------------------------- 2008-07-18 10:27:29 0 d-------- C:\Documents and Settings\Owner\Application Data\Malwarebytes 2008-07-18 10:27:13 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes 2008-07-18 10:27:09 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware 2008-07-18 10:23:04 0 d-------- C:\Program Files\Common Files\Download Manager 2008-07-09 16:04:34 0 dr-h----- C:\MSOCache -- Find3M Report --------------------------------------------------------------- 2008-07-18 10:23:04 0 d-------- C:\Program Files\Common Files 2008-07-18 08:25:17 0 d-------- C:\Program Files\Trend Micro 2008-07-09 21:34:19 0 d-------- C:\Documents and Settings\Owner\Application Data\U3 2008-07-09 18:05:38 32454 --a------ C:\Documents and Settings\Owner\Application Data\wklnhst.dat 2008-07-09 17:10:41 0 d-------- C:\Program Files\Jobclock 2008-07-06 08:37:51 0 d-------- C:\Program Files\palmOne 2008-07-01 12:28:50 0 d-------- C:\Program Files\Common Files\Adobe 2008-05-25 11:38:28 0 d-------- C:\Program Files\Google -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "CHotkey"="zHotkey.exe" [12/08/2004 09:57 PM C:\WINDOWS\zHotkey.exe] "readericon"="C:\Program Files\Digital Media Reader\readericon45G.exe" [08/27/2005 09:09 AM] "Reminder"="%WINDIR%\Creator\Remind_XP.exe" [] "NvCplDaemon"="RUNDLL32.exe" [08/04/2004 03:00 PM C:\WINDOWS\system32\rundll32.exe] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [03/14/2007 03:43 AM] "pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe" [01/23/2007 02:26 AM] "Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [03/09/2007 11:09 AM] "RTHDCPL"="RTHDCPL.EXE" [09/14/2005 03:38 PM C:\WINDOWS\RTHDCPL.EXE] "RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [01/12/2005 07:01 AM] "Recguard"="%WINDIR%\SMINST\RECGUARD.EXE" [] "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [01/31/2006 11:44 AM] "nwiz"="nwiz.exe" [09/18/2005 12:32 PM C:\WINDOWS\system32\nwiz.exe] "NvMediaCenter"="RUNDLL32.exe" [08/04/2004 03:00 PM C:\WINDOWS\system32\rundll32.exe] "HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [05/11/2005 11:12 PM] "High Definition Audio Property Page Shortcut"="HDAShCut.exe" [01/07/2005 09:07 PM C:\WINDOWS\system32\HdAShCut.exe] "Alcmtr"="ALCMTR.EXE" [09/14/2005 03:38 PM C:\WINDOWS\ALCMTR.EXE] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 11:16 PM] "SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" [01/04/2008 09:56 PM] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Window Washer"="C:\Program Files\Webroot\Washer\wwDisp.exe" [11/26/2007 03:47 PM] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24 PM] [HKEY_USERS\.default\software\microsoft\windows\currentversion\run] "Power2GoExpress"=NA C:\Documents and Settings\Owner\Start Menu\Programs\Startup\ PowerReg Scheduler.exe [4/30/2006 11:40:59 AM] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ BigFix.lnk - C:\Program Files\BigFix\bigfix.exe [1/31/2006 11:42:53 AM] HotSync Manager.lnk - C:\Program Files\palmOne\Hotsync.exe [6/9/2004 3:27:34 PM] HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [5/11/2005 11:23:26 PM] Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM] NCProTray.lnk - C:\Program Files\SEC\Natural Color Pro\NCProTray.exe [2/17/2008 9:26:13 PM] QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [3/18/2008 9:41:30 PM] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] "NoSaveSettings"=0 (0x0) [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders] SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\svcWRSSSDK] @="Service" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService] @="Service" [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F] AutoRun\command- F:\LaunchU3.exe -a [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f}] AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480 [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f}] AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480 -- End of Deckard's System Scanner: finished at 2008-07-18 19:40:47 ------------ Deckard's System Scanner v20071014.68 Extra logfile - please post this as an attachment with your post. -------------------------------------------------------------------------------- -- System Information ---------------------------------------------------------- Microsoft Windows XP Home Edition (build 2600) SP 2.0 Architecture: X86; Language: English CPU 0: AMD Athlon™ 64 Processor 3500+ Percentage of Memory in Use: 66% Physical Memory (total/avail): 383.36 MiB / 129.18 MiB Pagefile Memory (total/avail): 919.55 MiB / 407.87 MiB Virtual Memory (total/avail): 2047.88 MiB / 1932.65 MiB C: is Fixed (NTFS) - 144.61 GiB total, 130.75 GiB free. D: is Fixed (FAT32) - 4.42 GiB total, 2.71 GiB free. E: is CDROM (No Media) G: is Removable (No Media) H: is Removable (No Media) I: is Removable (No Media) J: is Removable (No Media) \\.\PHYSICALDRIVE0 - ST3160212A - 149.05 GiB - 2 partitions \PARTITION0 (bootable) - Installable File System - 144.61 GiB - C: \PARTITION1 - Unknown - 4.43 GiB - D: \\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device \\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device \\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device \\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device -- Security Center ------------------------------------------------------------- AUOptions is scheduled to auto-install. Windows Internal Firewall is disabled. FirstRunDisabled is set. AntiVirusDisableNotify is set. FirewallDisableNotify is set. FW: Norton Internet Worm Protection v2006 (Symantec) Disabled FW: Trend Micro PC-cillin Internet Security (Firewall) v15 (Trend Micro, Inc.) AV: Trend Micro PC-cillin Internet Security 2007 v15.30.1151 (Trend Micro, Inc.) [HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" [HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Application Loader" "C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL" "C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL" "C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL" "C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe:*:Enabled:AOLTsMon" "C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe:*:Enabled:AOLTopSpeed" "C:\\Program Files\\Common Files\\AOL\\1138722192\\EE\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1138722192\\EE\\AOLServiceHost.exe:*:Enabled:AOL" "C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"="C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe:*:Enabled:AOL" "C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\AOLSP Scheduler.exe:*:Enabled:AOL" "C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe"="C:\\Program Files\\Common Files\\AOL\\AOL Spyware Protection\\asp.exe:*:Enabled:AOL" "C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"="C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe:*:Enabled:AOL" "C:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe"="C:\\Program Files\\Intuit\\QuickBooks 2007\\QBDBMgrN.exe:*:Enabled:QuickBooks 2007 Data Manager" -- Environment Variables ------------------------------------------------------- ALLUSERSPROFILE=C:\Documents and Settings\All Users APPDATA=C:\Documents and Settings\Owner\Application Data CLIENTNAME=Console CommonProgramFiles=C:\Program Files\Common Files COMPUTERNAME=DESKTOP ComSpec=C:\WINDOWS\system32\cmd.exe FP_NO_HOST_CHECK=NO HOMEDRIVE=C: HOMEPATH=\Documents and Settings\Owner LOGONSERVER=\\DESKTOP NUMBER_OF_PROCESSORS=1 OS=Windows_NT Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE=x86 PROCESSOR_IDENTIFIER=x86 Family 15 Model 47 Stepping 2, AuthenticAMD PROCESSOR_LEVEL=15 PROCESSOR_REVISION=2f02 ProgramFiles=C:\Program Files PROMPT=$P$G SESSIONNAME=Console SystemDrive=C: SystemRoot=C:\WINDOWS TEMP=C:\DOCUME~1\Owner\LOCALS~1\Temp TMP=C:\DOCUME~1\Owner\LOCALS~1\Temp USERDOMAIN=DESKTOP USERNAME=Owner USERPROFILE=C:\Documents and Settings\Owner windir=C:\WINDOWS -- User Profiles --------------------------------------------------------------- Owner (admin) Internet -- Add/Remove Programs --------------------------------------------------------- --> C:\Program Files\Installshield Installation Information\{08082022-2a50-4196-8196-a6f86d6e8f12}\QBReplace.exe {08082022-2a50-4196-8196-a6f86d6e8f12}#{01288593-26bb-4b3a-a04e-0a4ed28cc937} --> MsiExec.exe /I{71EEA108-09C9-4D81-8FA2-D48C70681242} --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) --> MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7} Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003} Adobe Reader 8.1.2 Security Update 1 (KB403742) --> Adobe® Photoshop® Album Starter Edition 3.2 --> MsiExec.exe /I{A654A805-41D9-40C7-AA46-4AF04F044D61} Ask Toolbar --> rundll32 C:\PROGRA~1\AskSBar\bar\1.bin\AskSBar.dll,O Avery DesignPro --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2CC982C0-7EAE-11D4-ACC3-0050568AD318}\Setup.exe" -uninst BigFix --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\BigFix\Uninst.isu" -c"C:\Program Files\BigFix\Lib\UninstallHelper.dll" Browser Address Error Redirector --> regsvr32 /u /s "c:\windows\system32\BAE.dll" Comcast High-Speed Internet Install Wizard --> C:\Program Files\support.com\uninstall\chsi_uninstaller.exe Compatibility Pack for the 2007 Office system --> MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE} Digital Media Reader --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{4AC55A61-BA20-4DF5-ABFF-8F4819E0C875} /l1033 DVD Solution --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\setup.exe" -uninstall Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar2.dll" High Definition Audio Driver Package - KB888111 --> "C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe" HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe" HP Deskjet 5400 series --> C:\Program Files\HP\Digital Imaging\{EB57A16E-500D-43d7-85B9-FBE279EBBA6E}\setup\hpzscr01.exe -datfile hpfscr05.dat HP Image Zone Express --> MsiExec.exe /X{FE64AE29-0883-4C70-8388-DC026019C900} HP Imaging Device Functions 5.0 --> C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat HP Software Update --> MsiExec.exe /X{15EE79F4-4ED1-4267-9B0F-351009325D7D} HP Solution Center & Imaging Support Tools 5.0 --> C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110} J2SE Runtime Environment 5.0 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150020} Java™ 6 Update 2 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020} Java™ SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010} Jobclock Manager 2.0 --> C:\PROGRA~1\Jobclock\UNWISE.EXE C:\PROGRA~1\Jobclock\INSTALL.LOG Jobclock Palm Conduit --> "C:\Program Files\palmOne\CONDUI~1.EXE" /u "\Software\U.S. Robotics\Pilot Desktop\Application11" VDX2 "C:\Program Files\palmOne\Jobclock.dll" "\Software\Microsoft\Windows\CurrentVersion\Uninstall\Jobclock" Jobclock USB Driver --> C:\PROGRA~1\Jobclock\USBDRI~1\UNWISE.EXE C:\PROGRA~1\Jobclock\USBDRI~1\INSTALL.LOG Learning QuickBooks 2007 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06CD5C7-0CB8-48B7-8B09-67F4C68F6727}\Setup.exe" -l0x9 LiveUpdate 3.0 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U Malwarebytes' Anti-Malware --> "C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe" MetaFrame Presentation Server Web Client for Win32 --> RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\wficat.inf,DefaultUninstall Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe" Microsoft Office Excel Viewer 2003 --> MsiExec.exe /I{90840409-6000-11D3-8CFE-0150048383C9} Microsoft SQL Server 2005 Compact Edition [ENU] --> MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8} Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe" Microsoft Word 2002 --> MsiExec.exe /I{901B0409-6000-11D3-8CFE-0050048383C9} Microsoft Works --> MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1} Microsoft Works Suite 2006 Setup Launcher --> C:\Program Files\Microsoft Works Suite 2006\Setup\Launcher.exe /ARP E:\ Microsoft Works Suite Add-in for Microsoft Word --> MsiExec.exe /I{17E3A651-12B9-4149-BAE8-E6FB9A5ADC4F} Multimedia Keyboard Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6E66ECBD-FCA7-4AE1-A8C5-1CA78BEEB057}\Setup.exe" -l0x9 Natural Color Pro --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC2C7405-BC58-4E11-8F51-29671BEAC06B}\setup.exe" -l0x9 NVIDIA Drivers --> C:\WINDOWS\system32\nvudisp.exe UninstallGUI Palm --> MsiExec.exe /X{0030188A-533E-42EE-9837-E044F10E4369} Power2Go 4.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\setup.exe" -uninstall PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall QuickBooks Premier: Contractor Edition 2007 --> msiexec.exe /I {71EEA108-09C9-4D81-8FA2-D48C70681242} UNIQUE_NAME="contractor" QBFULLNAME="QuickBooks Premier: Contractor Edition 2007" ADDREMOVE=1 QuickBooks Pro Edition 2004 --> C:\Program Files\Installshield Installation Information\{2b02f822-a9b9-458c-80e5-3ea8c0de8471}\QBReplace.exe {2b02f822-a9b9-458c-80e5-3ea8c0de8471}#{2B02F82E-A9B9-458C-80E5-3EA8C0DE8471} QuickBooks Product Listing Service --> MsiExec.exe /I{054C3038-FFAC-446D-9682-E25891DC2E05} QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0 Realtek High Definition Audio Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}\Setup.exe" -l0x9 -removeonly Rhapsody Player Engine --> MsiExec.exe /I{22DE1881-9D24-4981-B5CC-EC7E9F2F4D52} Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A} Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A} Security Update for Step By Step Interactive Training (KB898458) --> Soft Data Fax Modem with SmartCP --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200014F1\HXFSETUP.EXE -U -IPDRSLSM5K.inf Spy Sweeper --> "C:\Program Files\Webroot\Spy Sweeper\unins000.exe" SupportSoft Assisted Service --> MsiExec.exe /I{5A3F6A80-7913-475E-8B96-477A952CFA43} Symantec KB-DocID:2003093015493306 --> MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68} Trend Micro PC-cillin Internet Security 2007 --> C:\PROGRA~1\TRENDM~1\INTERN~1\remove.exe Trend Micro PC-cillin Internet Security 2007 --> MsiExec.exe /X{BB4B6355-D38A-492C-873B-A1B2CF6C3832} Valspar Signature Series Virtual Painter --> MsiExec.exe /I{D61F8B6C-F49C-4CDB-84B7-BF99CE0FBB78} Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u Window Washer --> C:\WINDOWS\Unwash6.exe Windows Backup Utility --> MsiExec.exe /I{76EFFC7C-17A6-479D-9E47-8E658C1695AE} Windows Imaging Component --> "C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe" Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe" -- Application Event Log ------------------------------------------------------- Event Record #/Type15438 / Error Event Submitted/Written: 07/16/2008 09:00:37 PM Event ID/Source: 101 / Automatic LiveUpdate Scheduler Event Description: Information Level: error Internet connection not detected. Event Record #/Type15436 / Error Event Submitted/Written: 07/16/2008 08:55:35 PM Event ID/Source: 101 / Automatic LiveUpdate Scheduler Event Description: Information Level: error Internet connection not detected. Event Record #/Type15404 / Error Event Submitted/Written: 07/14/2008 02:00:50 PM Event ID/Source: 1001 / Application Error Event Description: Fault bucket 345102487. The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected. Event Record #/Type15403 / Error Event Submitted/Written: 07/14/2008 02:00:46 PM Event ID/Source: 1000 / Application Error Event Description: Faulting application moc.exe, version 12.0.4518.1014, faulting module moc.exe, version 12.0.4518.1014, fault address 0x0000375a. Processing media-specific event for [moc.exe!ws!] -- Security Event Log ---------------------------------------------------------- No Errors/Warnings found. -- System Event Log ------------------------------------------------------------ Event Record #/Type62236 / Error Event Submitted/Written: 07/18/2008 07:09:35 PM Event ID/Source: 7026 / Service Control Manager Event Description: The following boot-start or system-start driver(s) failed to load: NCPro Event Record #/Type62235 / Error Event Submitted/Written: 07/18/2008 07:08:23 PM Event ID/Source: 7000 / Service Control Manager Event Description: The Webroot Spy Sweeper Engine service failed to start due to the following error: %%1053 Event Record #/Type62234 / Error Event Submitted/Written: 07/18/2008 07:08:23 PM Event ID/Source: 7009 / Service Control Manager Event Description: Timeout (30000 milliseconds) waiting for the Webroot Spy Sweeper Engine service to connect. Event Record #/Type62233 / Error Event Submitted/Written: 07/18/2008 07:08:23 PM Event ID/Source: 7000 / Service Control Manager Event Description: The DS1410D service failed to start due to the following error: %%2 Event Record #/Type62232 / Error Event Submitted/Written: 07/18/2008 07:07:28 PM Event ID/Source: 59 / SideBySide Event Description: Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.42_x-ww_dec6ddd2\MFC80.DLL. Reference error message: The operation completed successfully. . -- End of Deckard's System Scanner: finished at 2008-07-18 19:22:51 ------------ |
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Jul 18 2008, 06:48 PM
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#6
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Trusted Helper Posts: 2,346 OS: XP Pro |
Hello suzannehf,
Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below. O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Next Please download the OTMoveIt2 by OldTimer.
-----Step 2----- Kaspersky only works if you are using Internet Explorer. Please do an online scan with Kaspersky WebScanner. Click on the Kaspersky Online Scanner button. A box will come up, click Accept, this will allow it to install an ActiveX component and download its latest anti-virus database. (Note: It may take a couple of minutes)
Copy and paste that information in your next post. So when you come back please post
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Jul 19 2008, 05:29 AM
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#7
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New Member Posts: 5 OS: xp |
Good Morning Emeraldnzl, Not sure if this compromised the above procedure but between the OTMoveIt and Kaspersky scan I tried to shut my computer down and it froze. I know I probably shouldn't have, but I shut it off manually and when it rebooted Trend Micro PC-cillin said it reverted to the last known good configuration. I have included 2 MoveIt reports: I believe the first was before the reboot and the second after. So sorry to complicate this!! Gratefully, Suzannehf Explorer killed successfully File/Folder c:\windows\system32\BAE.dll not found. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F\\ deleted successfully. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f} > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f}\\ deleted successfully. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f} > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f}\\ deleted successfully. < purity > < EmptyTemp > File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot. Temp folders emptied. IE temp folders emptied. Explorer started successfully File/Folder not found. OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07182008_212246 Explorer killed successfully File/Folder c:\windows\system32\BAE.dll not found. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F\\ deleted successfully. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f} > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{251c6795-d845-11da-b745-806d6172696f}\\ deleted successfully. < HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f} > Registry key HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{50020e81-926d-11da-94a8-806d6172696f}\\ deleted successfully. < purity > < EmptyTemp > File delete failed. C:\DOCUME~1\Owner\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot. Temp folders emptied. IE temp folders emptied. Explorer started successfully File/Folder not found. OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07182008_212246 Files moved on Reboot... C:\DOCUME~1\Owner\LOCALS~1\Temp\hpodvd09.log moved successfully. KASPERSKY ONLINE SCANNER REPORT Saturday, July 19, 2008 6:48:19 AM Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600) Kaspersky Online Scanner version: 5.0.98.0 Kaspersky Anti-Virus database last update: 19/07/2008 Kaspersky Anti-Virus database records: 970804 Scan Settings Scan using the following antivirus database extended Scan Archives true Scan Mail Bases true Scan Target My Computer C:\ D:\ E:\ G:\ H:\ I:\ J:\ Scan Statistics Total number of scanned objects 64846 Number of viruses found 3 Number of infected objects 4 Number of suspicious objects 2 Duration of the scan process 01:17:42 Infected Object Name Virus Name Last Action C:\Deckard\System Scanner\20080718193310\backup\DOCUME~1\Owner\LOCALS~1\Temp\DRDld\mbam-setup.exe Infected: not-a-virus:FraudTool.Win32.SpyNoMore.g skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-07-18_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Data\settings.dat Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS00560874-97F7-4B11-882C-A6B92C1EE48D.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS06D4EEB4-F46C-42B6-8354-7C9326619B23.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS082CD961-F26B-495D-AF44-4013E1003294.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0A363951-8DA5-4C0B-B1DA-4F1FEF4F1331.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0BF58547-0C56-4F48-9C94-3C2BC456FA10.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0E693217-1930-42F8-86C3-87C33844E843.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS0EB88107-12D8-438B-82F5-2EA9B63F7508.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS117848D8-9C5B-4769-BDD3-AB931B6B4EB0.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS142EF5D7-2AB6-419F-B405-D6CB5E5A2D2C.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS194ED268-F6CA-4094-988D-396AD5D296E3.tmp Object is locked skipped C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSMS19B19DE0-C63F-473C-9439-38779A822567.tmp Object is locked skipped 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