Hi GTG Community. I'm a newbie and a novice at computers. I've been having trouble accessing the internet with my desktop, a DELL Dimension 8250 (model year 2002). I believe that the problem is with the computer because I have hooked up other computers to the router and I can get online. I don't know where to begin to describe the state of my computer. First, is there a way I can get an all-encompassing report from my computer so that I can post some info about my comp. Just to give the community a better sense of the problem, given my lack of vocabulary to describe it. Second, I know that there is malware present. I can't seem to remove "programs" such as uskyonline.com and media-motor.net. Could these be related to my problem? Finally, I also have a problem with this userint32.exe message that keeps popping up everytime i start up my computer.

Overall, my computer still runs fairly well, despite the obvious problems.

Any advice?

Hello alex9685 and welcome to Geeks To Go

I would like you to read the following topic which is here and then post your problem in this forum which is here.
We are unable to help with malware removal in this forum, please post your problem in the malware removal forum where our experts will be more than happy to assist you.

Regards