Hope someone can help me...I've been working for a week to fix this problem. Gateway told me to erase the hard drive and start over.

When I click on 'start' and then 'search,' a window appears...the little dog runs up, but no letters or words of any type show up in the window.

Also, when I am trying to do stuff online, if I click on a calendar or 'continue,' nothing happens after a second or two of the hourglass blinking.

Hope someone can help me! Thanks

are you running XP? Do you get the same thing if you go to start, my computer, right click select search?

Thanks, Austin O, for replying. Right now I have the little search dog and full capablities, I think. What I don't have is the ability to hit 'continue' and leave the page. What I get is this message:

java script:ShowHide('qr_open','qr_closed');

What does it mean? Thanks again! -mom

You probably just have javascript disabled in Explorer.