hey please someone help, i will greatly be grateful. i will post my hijack this file soon i am scanning right now, jw if anyone wanted to help me

Hello thabrownwonder !

Welcome to the site! My name's Egwene and I'll be helping clean up your computer. I'm currently looking over your log. I am still in training here, so there might be a delay between my replies as they need to be checked by an expert before I can post them. I'll need a bit of time to research your log fully, so please bear with me.

Before we proceed to clean your computer from malware, let's go over some points that will help both me and you, and prevent causing damage to your computer:

• To make sure that you receive an email when I reply to this topic, please click here and check that this topic is listed under Malware Removal - HijackThis™ Logs Go Here.
• Please don't be afraid to ask questions! No question is considered dumb here. It's better to be safe than sorry!
• When posting logs, please ensure Wordwrap is turned off in Notepad (to check, open Notepad click on Format | Uncheck Word Wrap)
• Please follow the steps exactly in the same order posted. If you can't perform a certain step, or you're unsure on what to do, please stop and let me know.
• NEVER fix anything in HijackThis or other programs on your own! This can be very dangerous and cause harm to your system. If you see a certain entry or program you're unsure about, please don't hesitate to ask!
• Make sure you reply to this thread using the Add Reply button:

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.


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First, please visited this link and follow these intructions : You Must Read This Before Posting A Hijackthis Log.

Regards,
Egwene.

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