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Office 2003 StartUp Installation Error, Do Not Want to Install 2003
bzhungu
post Jun 6 2005, 12:30 PM
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OS: XP



My computer had Office 2003 loaded for a 60 day free trial when i purchased it. i never activated the trial and currently use Office 2000. When I was loading some updates from msoffice.com, I accidentally loaded a 2003 update and now everytime I try to open a Office Program the 2003 version tries to load. It then asks for me to insert the discs and the only way I can exit this is to CTRL/ALT/DLT - End Task. Otherwise it just continues in a cycle trying to install. Now I can not even use Internet Explorer. I have tried to uninstall 2003 and have even done a System Restore and it still tries to load 2003 every time I restart the computer. I'm at a loss of what to try. Would appreciate any suggestions.

bzhungu
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Keith
post Jun 6 2005, 12:46 PM
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OS: Windows 98 Second Edition - XP Professional - Office 2003 Professional - XP Home Edition - Office XP Professional - Vista Home Premium - Vista Ultimate



Run disc clean up to see if the Office installation files are there and remove them
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bzhungu
post Jun 6 2005, 01:20 PM
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Thanks for the suggestion. I went to disc cleanup and the files were listed there but the size was '0'. I deleted them just in case. But it made no difference. Before I did that I noticed that I can now access and use all Office 2000 programs,Word, Excel, Outlook, etc. The only thing I continue to have problems with is Explorer. Any further suggestions?
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Keith
post Jun 6 2005, 01:35 PM
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Philanthropical Physiognomist
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Posts: 20,563
OS: Windows 98 Second Edition - XP Professional - Office 2003 Professional - XP Home Edition - Office XP Professional - Vista Home Premium - Vista Ultimate



Try Firefox to see if you still get errors

http://www.mozilla.org/

Get XP SP2 on CD and load it

http://www.microsoft.com/windowsxp/downloa...us/default.mspx

Re-installing SP2 is Microsoft way of repairing IE

Removing SP2 is best avoided, get the CD and then just load it over the top
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bzhungu
post Jun 6 2005, 01:40 PM
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Thanks. I've been using Firefox to get to the internet and I've had no problems there. I'll try your new suggestion.
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