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Lots Of Trouble With Laptop, norton disables self

char12 View Member Profile	Sep 22 2004, 11:09 AM Post #1
Member Posts: 43 OS: XP	I am sending you a high jack. I hope you can help me. the nortons keeps shuting itself off. It goes to the dreaded blue screen quite often. Logfile of HijackThis v1.98.2 Scan saved at 12:06:33 PM, on 9/22/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Roxio\GoBack\GBPoll.exe C:\WINDOWS\system32\HPConfig.exe C:\Program Files\Utilities\Notebook Utilities\HPWirelessMgr.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE C:\WINDOWS\System32\ScsiAccess.EXE C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe C:\WINDOWS\system32\carpserv.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\PROGRA~1\UTILIT~1\ONE-TO~1\OneTouch.EXE C:\windows\system\hpsysdrv.exe C:\Windows\system32\HpSrvUI.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe C:\Program Files\Microsoft Hardware\Keyboard\type32.exe C:\Program Files\Yahoo!\browser\ybrwicon.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\Roxio\GoBack\GBTray.exe C:\Program Files\Webshots\WebshotsTray.exe C:\Program Files\Yahoo!\browser\ybrowser.exe C:\WINDOWS\system32\YPCSER~1.EXE C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\3AKN7L8L\HijackThis[1].exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/info/e-center-p R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [TV Now] C:\Program Files\Utilities\Notebook Utilities\HpTvNow.exe /RK O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\UTILIT~1\ONE-TO~1\OneTouch.EXE O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [Presentation Ready] C:\Program Files\Utilities\Presentation Ready\PresRdy.exe -r O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe" O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\YPC.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: PowerReg Scheduler.exe O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Broken Internet access because of LSP provider 'ypclsp.dll' missing O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/info/e-center-p O16 - DPF: {07637823-C894-4A52-B3F9-5D777FD8E36A} - http://www.mydailyhoroscope.net/mdh/install.cab O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresearch.com/OTXMedia/OTXMedia.dll O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120...all/xscan53.cab O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.13.16/ttinst.cab O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v5.cab O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab O18 - Protocol: G7PS - {9EACF0FB-4FC7-436E-989B-3197142AD979} - C:\WINDOWS\System32\G7PS.dll

coachwife6 View Member Profile	Sep 23 2004, 10:53 AM Post #2
SuperMod Posts: 11,365 From: In the gym OS: xp home, 98SE, xp pro	You may wish to print out a copy of these instructions to follow while you complete this procedure. Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible. Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked. O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O16 - DPF: {07637823-C894-4A52-B3F9-5D777FD8E36A} - http://www.mydailyhoroscope.net/mdh/install.cab Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer) You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button. Make sure the following are checked: Downloaded Program Files Temporary Internet Files and Recycle Bin Click OK and Disk Cleanup will delete those files for you. Reboot your PC. If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working.

char12 View Member Profile	Sep 23 2004, 03:42 PM Post #3
Member Posts: 43 OS: XP	here is a new hijack. Logfile of HijackThis v1.98.2 Scan saved at 4:39:40 PM, on 9/23/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Roxio\GoBack\GBPoll.exe C:\WINDOWS\system32\HPConfig.exe C:\Program Files\Utilities\Notebook Utilities\HPWirelessMgr.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE C:\WINDOWS\System32\ScsiAccess.EXE C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\carpserv.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\PROGRA~1\UTILIT~1\ONE-TO~1\OneTouch.EXE C:\windows\system\hpsysdrv.exe C:\Windows\system32\HpSrvUI.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe C:\Program Files\Microsoft Hardware\Keyboard\type32.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Roxio\GoBack\GBTray.exe C:\Program Files\Webshots\WebshotsTray.exe C:\WINDOWS\system32\YPCSER~1.EXE C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\Yahoo!\browser\ybrowser.exe C:\Program Files\Yahoo!\browser\ybrwicon.exe C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\6LKH0ZKF\HijackThis[1].exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Program Files\Messenger\msmsgs.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/info/e-center-p R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [TV Now] C:\Program Files\Utilities\Notebook Utilities\HpTvNow.exe /RK O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\UTILIT~1\ONE-TO~1\OneTouch.EXE O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe O4 - HKLM\..\Run: [Presentation Ready] C:\Program Files\Utilities\Presentation Ready\PresRdy.exe -r O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe" O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\YPC.EXE O4 - HKLM\..\Run: [QD FastAndSafe] C:\Program Files\Norton SystemWorks\Norton CleanSweep\QDCSFS.exe /startup O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: PowerReg Scheduler.exe O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Broken Internet access because of LSP provider 'ypclsp.dll' missing O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/info/e-center-p O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresearch.com/OTXMedia/OTXMedia.dll O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120...all/xscan53.cab O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toontown.com/sv1.0.13.16/ttinst.cab O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.dll O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v5.cab O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab O18 - Protocol: G7PS - {9EACF0FB-4FC7-436E-989B-3197142AD979} - C:\WINDOWS\System32\G7PS.dll thanks char

char12 View Member Profile	Sep 23 2004, 03:51 PM Post #4
Member Posts: 43 OS: XP	I just restarted my computer again and the blue screen appeared then my nortons became disabled. Any ideas.

-=jonnyrotten=- View Member Profile	Sep 23 2004, 05:19 PM Post #5
Member 2k Posts: 2,678 From: Hawaii OS: Dual boot Gentoo Linux/ Win XP Pro SP1a	Can you get into your PC at all before the blue screen appears? -=jonnyrotten=-

char12 View Member Profile	Sep 23 2004, 10:07 PM Post #6
Member Posts: 43 OS: XP	no I can not. The computer goes to blue screen right after i boot it up. This is happening quite often. Do I need tto just do a complete restore? char

-=jonnyrotten=- View Member Profile	Sep 23 2004, 11:20 PM Post #7
Member 2k Posts: 2,678 From: Hawaii OS: Dual boot Gentoo Linux/ Win XP Pro SP1a	Put xp disc in drive, when you get to setup screen choose to install windows xp, press F8 at next screen to agree, and then press "R" at next screen and do a repair installation. This will reinstall windows, but keep all of your data. You will then need to reinstall all windows updates. -=jonnyrotten=-

char12 View Member Profile	Sep 24 2004, 09:50 PM Post #8
Member Posts: 43 OS: XP	I tried to repair the windows XP and I got a message that said that this disk is older then the one on the computer and would not let me install or anything else. Any other ideas. Do I need to bite the bullet and restore the whole computer? I really don't want to do this, but if it is what it takes. Thanks for your help char

admin View Member Profile	Sep 24 2004, 11:35 PM Post #9
Site Administrator Posts: 16,615 From: 127.0.0.1 OS: Windows Vista Ultimate	See complete repair instructions here: http://www.geekstogo.com/forum/How-to-repair-Windows-XP-t138.html

char12 View Member Profile	Sep 25 2004, 08:27 PM Post #10
Member Posts: 43 OS: XP	ok I did what you said I was able to change the bios in the computer to cdrom boot. Now the computer is telling me first I have -: Partition1 [fat] 24mb < 4 mb free Second it says C: Partition2 <notebook> [NTFS] 28592 MB <10472 MB Free> I chose the second one and this is what it said. Thepartition or the unpartitioned space you selected is to small for windows xp. Select a partition orunpartitioned space of at least 980 meg. This does not make nay sense to me. How about you guys. Is it because the second is ntfs and not fat? You guys are great, hope u can help me.

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