Hi, sorry to bother you again. I've done your suggested clean up 3 times, as well as using spyscanware, web root, ewuido, ad-aware, spybot, and others.
Here is my hijack this log. Thanks for your help and Happy New Year.

Logfile of HijackThis v1.99.1
Scan saved at 11:14:33 AM, on 02/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\install.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\RAMASST.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Mark\Desktop\Highjackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TOSHIBA Picture Enhancement Utility] C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MyVBApp] C:\WINDOWS\install.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.pestpatrol.com/pestscan/pestscan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122045278033
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://us-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{20292AF6-41E7-4C5E-A204-76926463BE79}: NameServer = 200.44.32.12,200.44.32.13
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Hi cogeme22,

First, download and install CleanUp! but do not run it yet.
*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.

Please download Ewido Security Suite (do NOT run it yet!)

• Install ewido security suite
• Launch ewido, there should be a big E icon on your desktop, double-click it.
• The program will prompt you to update click the OK button
• The program will now go to the main screen
• You will need to update ewido to the latest definition files.
• On the left hand side of the main screen click update
• Click on Start
• The update will start and a progress bar will show the updates being installed
• After the updates are installed, exit Ewido

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Once in Safe Mode:

Open HijackThis and click Scan. Put a check next to this:

O4 - HKLM\..\Run: [MyVBApp] C:\WINDOWS\install.exe

Close all other windows except HijackThis and click Fix Checked.

After that, find and delete this file:

C:\WINDOWS\install.exe

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.

If Cleanup! asks if you want to reboot, click NO

Open Ewido

• Click on scanner
• Click Complete System Scan
• Let the program scan the machine

While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "remove", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop
• Exit Ewido

Reboot back to normal mode.

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:
  Select My Computer
• This program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

Then please post a new HijackThis log, the Ewido log, and Kaspersky results.

Armodeluxe, Hope your holidays were good. Thank you for your quick reply and tech. expertise.
Few things I'd like to mention before posting. 1st) Yesterday AVG popped up and said I had a virus in the file you mentioned. O4 - HKLM\..\Run: [MyVBApp] C:\WINDOWS\install.exe ( C:\WINDOWS\install.exe.) I allowed it to delete the file, went through and verified it was deleted, then performed another scan. So the file could be found on the computer when doing the scans you've requested.
2nd) My computer has been running considerably slower since the pop ups first appeared. When you have time and are sure the pc is clean, could you please make some recommendations to regain performance?
3rd) Approx. a week ago, the pc stopped recognizing new documents. (word, excel) I used to make a document and name it. Now when I attempt to it warms me that without the file extension (.doc, .xls) the file may not open properly. So I have to type in "name".doc. With all the scans and deletion of files I think I screwed it up. How can I fix this?
4th) I've highlighted a couple of things in the HJT file. The iolo system mechanic. (O23 - Service: iolo System Guard ) A program I installed after researching, tested and then deleted. Completely or so I thought. I've allowed HJT to remove this key about 6 times but it keeps coming back, and I can find no other file with a search. How do I remove this completely from my pc? What is ehome, nwiz.exe, andWUWebControl Class? Sorry, know you're busy and understand if you don't have time to answer, just curious.

HJT report
Logfile of HijackThis v1.99.1
Scan saved at 8:43:21 AM, on 05/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Mark\Desktop\Highjackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
[b]O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet[/b]
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TOSHIBA Picture Enhancement Utility] C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kav...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122045278033
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{20292AF6-41E7-4C5E-A204-76926463BE79}: NameServer = 200.44.32.12,200.44.32.13
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe


Ewido Report
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:58:22 AM, 05/01/2006
+ Report-Checksum: A43470BD

+ Scan result:

No infected objects found.

::Report End


Kasp report
-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Thursday, January 05, 2006 08:41:09
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 5/01/2006
Kaspersky Anti-Virus database records: 169290
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 41326
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 1525 sec
No malware has been detected. The sections that have been scanned are CLEAN.

Scan process completed.
[u][u]

Again, thanks for help.

Since the scans came clean, I have to ask, do you have any malware related problems left now? (like popups, redirection etc.)

To answer your questions,

To improve performance, visit this page and follow the recommendations there:
http://safety.live.com/site/en-US/default.htm



Open My Computer. Go to Tools > Folder Options

Under the View tab is "Hide extentions for known file types" unchecked? If so, see if putting a check next to that solves this issue.



The ehome entries belong to Windows XP Media_Center_Edition 2005.

nwiz.exe: Associated with the newer versions of nVidia graphics cards drivers. Allows you to immensely improve desktop layouts by setting preferences and optimizations.

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122045278033

You can see what that is by looking at the url associated with it. It is the Activex Microsoft uses for Windows Update.

To rid of iolo service:

Go to Start > Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the below service:

iolo System Guard (IOLO_SRV)

When you find it, double-click on it. In the next window that opens, under the General tab click the Stop button, then click the drop-down box to change the Startup Type to Disabled. Now hit Apply and then Ok.

Then delete the C:\Program Files\iolo folder if it wasn't deleted already. Next:

Open HiJackThis, click on "None of the above, just start the program". Now, click on the "Config" button (bottom right), then click on "Misc Tools", then click on "Delete an NT Service" a window will pop up. Enter the below item into that field (make sure there are NO spaces before or after the name):

IOLO_SRV

Click OK.

It should pull up information about the service, then ask if you want to reboot. Click YES.

Post a new HiJackThis log after it reboots and let me know if you received any error messages.

Armodeluxe
Since the scans and everything yesterday, I haven't had a pop-up, so THANK YOU very much. I'm curious as to what happened though as I have done all this and more using cleanup, webroot, ewido, and others, both in safe mode and normal, numerous times over the last two weeks, and kept getting malware, expecially the falkag. I won't look a gifthorse in the mouth though, so to speak.

I went to http://safety.live.com/site/en-US/default.htm and went through everything. Not much was found. 3000kb of space. While the pc isn't exactly sluggish, it's still running slower then it normally does. Any other suggestons?

Checking "hide known file extensions" worked perfectly. Again, thank you and reps.

And thank you for the explainations. I had looked at the url associated with it, but wasn't quite sure.

Your suggestion for removing iolo worked perfectly. Can't thank you enough.

Here's the latest log.

Logfile of HijackThis v1.99.1
Scan saved at 9:18:35 AM, on 06/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Mark\Desktop\Highjackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TOSHIBA Picture Enhancement Utility] C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kav...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/downl...lscbase3401.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122045278033
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{20292AF6-41E7-4C5E-A204-76926463BE79}: NameServer = 200.44.32.12,200.44.32.13
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Out of curosity, which programs do you highly recommend for virus control and protection from adware, spyware, trojans etc? As I mentioned, I'm currently using AVG, spybot, ad-aware, microsoft antispyware, and tweaknow regcleaner. Obviously it wasn't enough.

Thanks again for everything, I really appreciate your time and expert advice.

Take care.

When you posted here probably all it was left was to pick up the remnants, most of the cleaning were done with the previous scans you performed. The programs you are using are the best of the free ones. You can keep Ewido as well, after the trial is over you still can update and scan with it, the only thing missing will be realtime protection. Keep in mind that there is no such thing as fullproof protection, malware is always one step ahead since these programs use signatures and a new malware is added to the database only after it is detected and analized. You can find some additional programs below.

For further on performance, adding RAM wouldn't hurt.

Also check a few things. Right click on My Computer and choose Properties. Under hardware open the Device Manager and look for any problems there. If any of the drivers need updating, update. Under Advanced click on Performance Settings. In Performance Options click Advanced and see if your Virtual Memory is set to 1.5 times your actual RAM. If not change it to that value. Ie, if you have a 512 Ram, Virtual Memory should be about roughly 760.

Also the below quote is from an article on performance, see if it applies to you.



By the way, please go to Windows Update immediately. Just yesterday a patch was released for a very serious vulnerability.

Now let's reset your restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Please take the following into consideration to maintain a clean computer.

Visit Windows Update regularly to get the latest security updates.You can also enable automatic updates.Your antivirus software and antispyware programs should also be updated regularly. Make a habit of running scans on a timely basis. Be careful about what you download, scan every file before clicking on it.

Additional programs to consider:

Spywareblaster Prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.Blocks spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.Restricts the actions of potentially unwanted sites in Internet Explorer.
Spywareguard An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware!
IE/Spyad
Adds a list of malicious sites to your Restricted Sites Zone.
Firefox An alternate browser safer than IE

A good article to read:
So how did I get infected in the first place?

Regards,

Armodeluxe

Hi Armodeluxe, I know you're busy, and I honestly appreciate the help so I will keep this as short as possible.
The programs you are using are the best of the free ones
Then would it be better to go to programs that have to be bought?

For further on performance, adding RAM wouldn't hurt.
Currently running 1G of ram. Virtual memory is at 2048mb.. Should be good. Pc is 8months old. Toshiba Qosmio. Was fast up until two weeks ago.. Something with the adware/malware.. Haven't figured it out yet..

No problems in Device manager. I keep all drivers and Bios up to date monthly. And I go to windows update weekly as well as having auto update enabled. Downloaded the update as soon as it was posted. Antivirus and antispyware programs are run daily if I'm using the internet on a regular basis. Check for new updates before I run scans with each program.

Also the below quote is from an article on performance, see if it applies to you.
I read the quote some time ago in an article. I have a network at home, but am currently working in Venezuela outside of a network. Turned it off when I came down.

Now let's reset your restore points.
Good idea or bad? I turn system restore off. As most virus/malware/trojans usually install a file in that folder making it even more difficult to remove I started deactivating it. I know it doesn't use much disk space, but I like to keep as much free space as possible, and I carry all disks just in case something does goes wrong. Perhaps I'm wrong in my thinking??

Additional programs to consider:
How would these programs work in conjunction with the ones I'm currently using? (spybot, ad-aware, microsoft and AVG)
I've considered using Firefox before but didn't know much about it. Is it that much better thin IE? I noticed spyad doesn't mention anything about supporting firefox, only IE. unless I missed it. Do the other programs work with firefox?

A good article to read:
very informative article. Found it while trying to research falkag and pay pop up a few weeks ago when I first became infected and was trying to find some information on where files were installed and how to get rid of them.

Again I thank you for your help.

Take care and all the best.
cogeme22

Well, performance is in fact beyond my field, I suggest you post in the Windows or Internet forums and the staff members there may be more helpful in that area than me.

If you are willing to pay a price, there are better alternatives of course, but again none of those programs are fullproof, so I would go on with the free ones instead. If you are willing to pay, for an antivirus I would suggest Kaspersky or NOD32. The antispyware programs are fine, as good as the paid ones.

We always suggest against turning off System Restore, with the arguement that an infected restore point is better than none in case you may have to use that feature someday. What you can do is frequently reset the points and you may still have a good point you can go back to.



Spywareblaster integrates and works fine with Firefox. The advantage of Firefox over IE is that it doesn't use Activex which is one of the most common infection methods. Also you have in the options to turn off java and javascript, there are even advanced settings to turn off certain features of javascript.
IESpyad adds a list of malicious sites to IE's restricted sites zone, so it doesn't work with Firefox. Another approach that will work with Firefox would be to use a hosts file. That way when you try to connect to a site listed in the hosts file a redirection is made to your local ip adress and you can't connect. Here is the best one:
http://mvps.org/winhelp2002/hosts.htm

I wish you some safe surfing.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.