Welcome Guest ( Log In | Register )

      
Discover the best free computer help!
Learn more about Geeks to Go by taking the tour. Spyware, virus, trojan, fake security or privacy alerts? Read the malware cleaning guide.
 
Reply to this topicStart new topic
The windows Installer service could not be accessed, Windows Installer problem
Exodus
post Jan 21 2006, 02:36 PM
Post #1


Member
**
Posts: 14
OS: Windows XP



I get an error message when trying to install a game
QUOTE
The windows Installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assitance.

I cannot fix this problem. Any suggestions?
Go to the top of the page
 
+Quote Post
Fenor
post Jan 21 2006, 02:45 PM
Post #2


Trusted Tech
Group Icon
Posts: 5,034
OS: Windows Vista Ultimate 64-bit



Hi Exodus!

Do you have Windows Installer 3.1 installed? If you don't, go HERE and download and install it. You can check in ADD/REMOVE PROGRAMS in the CONTROL PANEL to see whether or not you have Windows Installer 3.1 installed.

Fenor
Go to the top of the page
 
+Quote Post
Exodus
post Jan 21 2006, 02:52 PM
Post #3


Member
**
Posts: 14
OS: Windows XP



Installed it, however the same error message popped up.
Go to the top of the page
 
+Quote Post
Fenor
post Jan 21 2006, 05:58 PM
Post #4


Trusted Tech
Group Icon
Posts: 5,034
OS: Windows Vista Ultimate 64-bit



And this only happens when trying to install one specific game? If so, which game is it?

Fenor
Go to the top of the page
 
+Quote Post
Exodus
post Jan 22 2006, 04:49 AM
Post #5


Member
**
Posts: 14
OS: Windows XP



This problem happened after I had succesfully installed all my other games, so either something went wrong or yes, its just this game. The Game is Half Life 2 : Game of the Year edition. I've been on their website but my problem seems to be a new one on them sad.gif
Go to the top of the page
 
+Quote Post
Fenor
post Jan 22 2006, 06:55 AM
Post #6


Trusted Tech
Group Icon
Posts: 5,034
OS: Windows Vista Ultimate 64-bit



Have you tried installing a different game instead of HL2 and see if it is abled to be installed properly? Also, are you have any problems with the games that you 'successfully' installed prior to this problem? Do you remember the last game that you 'successfully' installed?

Fenor
Go to the top of the page
 
+Quote Post
Exodus
post Jan 22 2006, 08:34 AM
Post #7


Member
**
Posts: 14
OS: Windows XP



I tried installing another game, but it installed with installshield wizard instead of Windows Installer. My games ran fine afterwards, and the last game I succesfully installed was Knights of the Old Republic 2.
Go to the top of the page
 
+Quote Post
Fenor
post Jan 22 2006, 09:18 AM
Post #8


Trusted Tech
Group Icon
Posts: 5,034
OS: Windows Vista Ultimate 64-bit



Go to START-->RUN and type services.msc. In the new window that appears, scroll through the list until you get to Windows Installer and double-click on it to open it's PROPERTIES. What is listed as its STARTUP type?

Fenor
Go to the top of the page
 
+Quote Post
Exodus
post Jan 22 2006, 12:33 PM
Post #9


Member
**
Posts: 14
OS: Windows XP



erm...manual at the moment.
Go to the top of the page
 
+Quote Post
Fenor
post Jan 22 2006, 05:13 PM
Post #10


Trusted Tech
Group Icon
Posts: 5,034
OS: Windows Vista Ultimate 64-bit



Check out the follow Microsoft Knowledge Base article which is about your problema nd has possible resolutions on fixing it:

"Error 1719: The Windows Installer service could not be accessed" error message when you try to add or remove a program

Fenor
Go to the top of the page
 
+Quote Post
Exodus
post Jan 23 2006, 04:44 AM
Post #11


Member
**
Posts: 14
OS: Windows XP



Unfortunately I have already tried the solutions on that site, but none of the suggestions improved the situation in any way.
By the way, on that services bit where it is supposed to say "started" (I think) it sais "Stopped". When I try to start it I get an error, cant remember what is sais but I will post it when I get home >_<
*edit*
Error 997 : Overlapped I/O is in Progress

This post has been edited by Exodus: Jan 23 2006, 03:35 PM
Go to the top of the page
 
+Quote Post
edmans76
post Feb 1 2006, 03:05 AM
Post #12


New Member
*
Posts: 1
OS: xp



If you go into cmd.exe and run this command -

msiexec /regserver

it will all start working again
Go to the top of the page
 
+Quote Post
FreedomSlug
post Sep 15 2008, 09:45 AM
Post #13


New Member
*
Posts: 1
OS: XP Pro SP2



Thanks, runnin msiexec /regserver resolved this for me!
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 


RSS Time is now: 1st December 2008 - 07:28 PM
Advertisements do not imply our endorsement of that product or service. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk.