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an ANTI-VIRUS PROGRAM is the SOURCE OF MY PROBLEM! ><
Keita
post Mar 26 2006, 07:04 AM
Post #1


Member
**
Posts: 25
OS: XP Home Edition



First of all, i do not know if this is a virus or adware or whatever!!!

ok well i'll just start off explaining my problem and as soon as i get reports, descriptions and results from my scanning programs, i'll post them on this thread A.S.A.P

3 or 4 days ago, a problem occured... WOW!!
i THINK the main source of problem is this program called "SpywareQuake" which is ironically an anti-virus program...
LOL
anyway the things it does to my computer are...
1) It REPEATEDLY keeps installing itself onto my computer without my permission, everytime I uninstall it. Currently I have uninstalled this program around 30 times... It installs instantly, so there's no .exe file to open or wizard which helps me install it. It just APPEARS on my screen and tells me to buy their product after it appears...
2) An icon (which is unable to be closed) on my system tray with the name 'VIRUS ALERT' keeps flashing the signs; a red restriction circle to a green 'disabled' picture. It will also pop up with the message "Your computer is infected!" which is definitely not infected.
3) My Internet Explorer browser changed its' homepage to 'http://www.systemupdates.net/' since the program hit my computer.
4) Popups with subjects "Adult Dating" and "Play Poker ONLINE!" have continued to appear on my screen for no apparent reason - even without the presence of IE browser!!

4) Also whenever I go surf the web, Norton Anti-Virus comes up with the message, asking if i want to change my homepage. (i have the picture posted up on... hopefully)

*This is the logfile of HiJackthis

Logfile of HijackThis v1.99.1
Scan saved at 12:10:28 AM, on 3/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvctrl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\FreeMem Standard\freemem.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\TrojanHunter 4.5\THGuard.exe
C:\Documents and Settings\Lonely Heart\My Documents\Installations\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dsl.optusnet.com.au/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.kontona.com/modules.php?name=Ne...=article&sid=40
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
F2 - REG:system.ini: Shell=
O2 - BHO: Nothing - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hp58E4.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKCU\..\Run: [FreeMem Pro] "C:\Program Files\FreeMem Standard\freemem.exe" Startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O14 - IERESET.INF: START_PAGE_URL=http://dsl.optusnet.com.au/
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.com/AppD...ap/DigWXMSN.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



ALSO, if this helps?? (This was from the log file from Norton Anti Virus)
Scan results:
--------------------------------------------------------------------------------
Scan Start Time3/26/2006 8:51:59 PM

Scan time: 38 minutes 11 seconds


Items Scanned: 221530
Registry Sections: 2045
No action required: 45
Files: 219282
Reboot required: 1
Deleted: 1
No action required: 3
Processes: 39
Terminated: 1
Batch Files: 7
Services: 151
Startup Programs: 4
Layered Service Providers: 2
Threats Remediated: 2
Details
Trojan.Zlob : Quarantined
Manual Scanner
Risk category: Virus
Click for more information about this risk : Trojan.Zlob
Action taken: Quarantined
Description: Affected areas:
1 Files:
C:\WINDOWS\system32\ld91FA.tmp - Reboot required

1 Additional areas:
Unknown - Deleted


Adware.180Solutions : Removed
Manual Scanner
Risk category: Adware
Overall Risk Impact: Medium
Performance: Medium
Privacy: Low
Removal: High
Stealth: Low
Click for more information about this risk : Adware.180Solutions
Action taken: Removed
Description: Affected areas:
1 Files:
C:\Documents and Settings\Lonely Heart\Local Settings\Temporary Internet Files\Content.IE5\WLEE8B5I\Setup[1].exe - Deleted

1 Processes:
C:\Program Files\Internet Explorer\iexplore.exe - Terminated


Threats Remaining: 0
-------------------------------------------------------

I don't know if this was the right thing to do, but i deleted the trojan.zlob file directly from Norton Anti Virus program. I thought this may fix the problem, but it didn't.

I Also did another few things -
1) I was directed to the site http://securityresponse.symantec.com/avcen...rojan.zlob.html after I found out about the virus. I followed their steps to the very end. Especially the part about typing 'regedit' in the Start->Run. I've restarted my computer numerous times and well, here i am, complaining about it to this site biggrin.gif.

please help me, because i dont want to reboot my computer.
i got too many important things that i need to keep. I've used more than 40 gigs on my hard disk lol
thanQ very much if you are able to help me ^^

William biggrin.gif

This post has been edited by Keita: Mar 26 2006, 07:11 AM
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Posts in this topic
- Keita   an ANTI-VIRUS PROGRAM is the SOURCE OF MY PROBLEM! ><   Mar 26 2006, 07:04 AM
- - don77   HI and welcome Keita Please run through this Topi...   Mar 26 2006, 08:11 AM
- - Keita   ok i've done everything the link told me to do...   Mar 31 2006, 10:35 PM
- - Flrman1   Hi Keita Welcome to G2G! I have merged your...   Apr 1 2006, 10:04 AM
- - Keita   err... have you given me any other replies lately?...   Apr 2 2006, 06:31 AM
- - don77   Hi keita sorry for the confusion I wanted you to p...   Apr 2 2006, 03:31 PM
- - Keita   This is my HJT thing... Logfile of HijackThis v1....   Apr 3 2006, 04:00 AM
- - don77   Thats what I needed to see thank you I would hig...   Apr 3 2006, 04:44 AM
- - Keita   uh.... may i ask what is active?? I haven't go...   Apr 3 2006, 08:05 AM
- - don77   Sorry Activescan Panda Panda Activescan   Apr 3 2006, 10:09 AM
- - Keita   yep sorry about the long wait don, i am doing my V...   Apr 8 2006, 09:51 PM
- - Keita   hey don, i don't know if this will help you or...   Apr 9 2006, 02:02 AM
- - don77   Hi again Keita Ad-aware is finding some reg keys ...   Apr 9 2006, 06:36 AM
- - Keita   umm... don i did that before. Does that mean i hav...   Apr 10 2006, 06:07 AM
- - don77   Sorry no need to download ATF again just run it th...   Apr 10 2006, 09:14 AM
- - Keita   ok i think i did everything you told me to do, exc...   Apr 13 2006, 08:02 AM
- - don77   Run ATF again that will get rid of the cookies aga...   Apr 13 2006, 06:16 PM
- - Keita   Here ya go DOn11 hope it helps Logfile of HijackT...   Apr 14 2006, 02:35 AM
- - don77   Looking good Lets remove spybot for the moment pl...   Apr 14 2006, 05:03 AM
- - Keita   okie dokie... here we are... Logfile of HijackThi...   Apr 16 2006, 10:08 PM
- - don77   QUOTEdoes this scan mean that killbot! is actu...   Apr 17 2006, 10:54 AM
- - Keita   yo don everything is working fine!! the s...   Apr 18 2006, 03:02 AM
- - don77   Great news Keita Please use the following sug...   Apr 18 2006, 04:15 AM
- - Keita   hey Don, one more thing if it's possible... am...   Apr 21 2006, 04:26 AM
- - barney77   I wouldn't reinstall Limewire, Have a look Her...   Apr 21 2006, 06:59 AM


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