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Black pop up box

Started by tango bunny , Aug 22 2005 11:58 AM

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#1
tango bunny
Posted 22 August 2005 - 11:58 AM

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I recently had problems with spyware/malaware/virus etc etc
I have recved help from someone on another forum re:cleaning up my system ,however I'm now left with this annoying pop up box.On start up this black box appears with ntvdm.exe at the top which changes after seconds to
C:\WINDOWS\system32\dlsplg.exe.
This only happened after I was told to type the above into Killbox.
Ok I can hear you saying why don't you go back to the person that helped you in the first plce.Well I have but I'm getting no reply at all.My daughter is sitting her theory test on Wed and she can't run the Hazard Perception disc as this pop up keeps getting in the way.It pops on average every 60 secs or so.
Please can someone tell me what to do.
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#2
Retired Tech
Posted 22 August 2005 - 12:03 PM

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Click start, run, type sfc /scannow then press enter, You need the XP CD and get a blue bar, when the bar goes, reboot
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#3
tango bunny
Posted 23 August 2005 - 01:49 AM

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Ok firstly thanks for your help
I did that and the black pop up is still there I'm afraid
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#4
Retired Tech
Posted 23 August 2005 - 01:58 AM

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I see you have been through Hijack This elsewhere but I would give our Malware Team a chance to resolve this

Please go here:

http://www.geekstogo..._Log-t2852.html

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum
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