Welcome Guest ( Log In | Join )

Discover the best free computer help!
Learn more about Geeks to Go by taking the tour. Want to ask a question, reply to a topic, or remove all advertising? It's easy, fast and free. Join today!
Spyware, virus, trojan, fake security or privacy alerts? Please start with our malware cleaning guide.
     
 
Reply to this topicStart new topic
CD-ROM Drive Not Working Properly
konakula29er
post Nov 16 2008, 07:10 PM
Post #1


Member
***
Posts: 126
OS: Windows XP



Hey gang...

Just recently the CD-ROM drive in my PC has quit working. It will no longer recognize any CD - be it an Audio CD or a software CD.

When I put a CD into the drive, I do get a CD symbol that appears just above and to the right of my mouse arrow. The CD symbol flashes once or twice then goes away and nothing happens.

If I click on 'My Computer' then click on my CD drive (D:) I get the following message, "Windows cannot read from this disk. The disc might be corrupted, or it could be using a format that is not compatible with Windows."

When I do put a CD in the CD-ROM drive and close the drive, the green indicator light just below the drive still flashes several times like it always used to when it would play an audio CD.

Any ideas?

Thanks,

Greg
Go to the top of the page
 
+Quote Post
Broni
post Nov 16 2008, 10:52 PM
Post #2


Tech Apprentice
Group Icon
Posts: 1,442
From: Daly City CA
OS: Vista, XP, 2K, 98



New dual layer DVD RW drives are listed at newegg.com under $30
Go to the top of the page
 
+Quote Post
konakula29er
post Nov 16 2008, 11:09 PM
Post #3


Member
***
Posts: 126
OS: Windows XP



QUOTE (Broni @ Nov 16 2008, 09:52 PM) *
New dual layer DVD RW drives are listed at newegg.com under $30


Well, if they're that cheap it sounds like that would be the best option rather than trying to figure out what's wrong with mine. My CD-ROM drive is almost 10 years old (and for some reason it's humiliating to admit that). I'll look into getting a new one and check out your recommendation at newegg.com

Thanks!

This post has been edited by konakula29er: Nov 16 2008, 11:10 PM
Go to the top of the page
 
+Quote Post
Broni
post Nov 16 2008, 11:12 PM
Post #4


Tech Apprentice
Group Icon
Posts: 1,442
From: Daly City CA
OS: Vista, XP, 2K, 98



Some computer parts are simply not worth fixing smile.gif
Go to the top of the page
 
+Quote Post
Major Payne
post Nov 17 2008, 02:19 PM
Post #5


Trusted Techie
Group Icon
Posts: 4,632
From: Now in a MEMA (Katrina) Cottage
OS: Win XP/Vista Home Premium. Backup PC: Commodore 64 with 300 baud modem!



If your CD-ROM drive is almost 10 years old, does that mean the PC is also that old or older? If so and if you haven't installed a new hard drive, you may be close to a HD failure, too. Might check at the manufacturer's site and see if they have a diagnostic test to run for your hard drive.

Backup USB HDs are running very cheap at Newegg.com should you need to start backing up the files you want to keep. Just in case. Both Newegg and TigerDirect, even Dell, have some VERY GOOD sales at times. Sign up for their newsletters for awhile. Dell has some great sales which are available for only 30 days or so. I'm sure others do too.

Just some info/suggestions.

You problem could stem from a corrupt driver. Check Device Manager for any yellow/red flags after expanding the complete tree.

This post has been edited by Major Payne: Nov 17 2008, 02:21 PM
Go to the top of the page
 
+Quote Post
konakula29er
post Nov 17 2008, 07:50 PM
Post #6


Member
***
Posts: 126
OS: Windows XP



QUOTE (Major Payne @ Nov 17 2008, 01:19 PM) *
If your CD-ROM drive is almost 10 years old, does that mean the PC is also that old or older? If so and if you haven't installed a new hard drive, you may be close to a HD failure, too. Might check at the manufacturer's site and see if they have a diagnostic test to run for your hard drive.

Backup USB HDs are running very cheap at Newegg.com should you need to start backing up the files you want to keep. Just in case. Both Newegg and TigerDirect, even Dell, have some VERY GOOD sales at times. Sign up for their newsletters for awhile. Dell has some great sales which are available for only 30 days or so. I'm sure others do too.

Just some info/suggestions.

You problem could stem from a corrupt driver. Check Device Manager for any yellow/red flags after expanding the complete tree.


Yes, my PC is about 10 years old. The HD that is in the PC might also be about 10 years old. I switched it out from another PC and put it in mine about 5 years ago, but I'm not sure how old it was before I made the switch. It was a much bigger HD than the one I had and that's why I did it. I did check for any yellow/red flags in the Device Manager - extended the tree out completely - and didn't find any. FYI, my floppy drive hasn't worked in several years either, so I don't know if that might be further indication that the HD is about to fail.

I did check Maxtor's website and did not find a diagnostic for my HD. I may not have recognized it if it was there. My HD is a Maxtor 6L020J1.
Go to the top of the page
 
+Quote Post
Major Payne
post Nov 17 2008, 09:50 PM
Post #7


Trusted Techie
Group Icon
Posts: 4,632
From: Now in a MEMA (Katrina) Cottage
OS: Win XP/Vista Home Premium. Backup PC: Commodore 64 with 300 baud modem!



This might be it (or somewhere on page): Troubleshooting Assistance

Lots of good software downloads.

Looks like Maxtor doesn't provide an online diagnostic tool.
Go to the top of the page
 
+Quote Post
Broni
post Nov 17 2008, 10:16 PM
Post #8


Tech Apprentice
Group Icon
Posts: 1,442
From: Daly City CA
OS: Vista, XP, 2K, 98



Maxtor diagnostic: http://www.tacktech.com/display.cfm?ttid=287#maxtor
Go to the top of the page
 
+Quote Post
konakula29er
post Nov 18 2008, 08:58 AM
Post #9


Member
***
Posts: 126
OS: Windows XP



QUOTE (Broni @ Nov 17 2008, 09:16 PM) *


Thanks for the tacking that down and providing the link. It looks like there are two d/l's that might fit the bill.

Maxtor PowerMax v4.23 and Maxtor/Quantum SCSIMax v1.21.

I am unsure as to which one is most appropriate for my HD. Can you point the way?
Go to the top of the page
 
+Quote Post
Major Payne
post Nov 18 2008, 05:39 PM
Post #10


Trusted Techie
Group Icon
Posts: 4,632
From: Now in a MEMA (Katrina) Cottage
OS: Win XP/Vista Home Premium. Backup PC: Commodore 64 with 300 baud modem!



QUOTE (Broni @ Nov 17 2008, 10:16 PM) *
That DL was listed on the page links I gave you, but didn't point it out as I didn't know you were willing to accept a download for the diagnostic. Lots of DLs for the Maxtor from different sites came up in a Google search. Will just post them next time regardless. Just was looking for what other drive MFRs offer online without a DL except for maybe an ActiveX install to run the online check.
Go to the top of the page
 
+Quote Post
Broni
post Nov 18 2008, 07:44 PM
Post #11


Tech Apprentice
Group Icon
Posts: 1,442
From: Daly City CA
OS: Vista, XP, 2K, 98



QUOTE
I am unsure as to which one is most appropriate for my HD

They both should work OK, however Maxtor PowerMax is newer utility.
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

Collapse

> Similar Topics

    Topic Title Replies / Views Topic Information
No New Posts   2 / 208 13th June 2006 - 02:57 PM
Bengo started - last by Bengo
No New Posts   3 / 282 22nd February 2008 - 04:14 PM
mrq201 started - last by Neil Jones
No New Posts   2 / 428 7th November 2008 - 05:05 PM
dp9439 started - last by dp9439
No New Posts   2 / 244 30th November 2008 - 12:19 PM
gwtwins started - last by gwtwins

RSS Time is now: 7th January 2009 - 07:36 PM
Advertisements do not imply our endorsement of that product or service. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk.