Can't Get ZoneAlarm Firewall to show up in System Tray [CLOSED] |
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Can't Get ZoneAlarm Firewall to show up in System Tray [CLOSED] |
Sep 24 2007, 05:36 PM
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#1
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Member ![]() ![]() Posts: 29 OS: Windows XP |
I was also unable to get AVG Antispyware to complete either in safe mode or normal Windows mode. After over three hours of working in safe mode, I left my computer running and went to bed, thinking I would come back early in the morning to see the completed scan results. The scan had found 9 tracking cookies in my personal settings folder, but had not detected any threats in any other places scanned at the time I went to bed. Instead, when I got up, I found my computer completely shutdown, which is another warning sign to me that something is not right with my system and it is being controlled by some type of malware. SuperAntispyware was able to complete its scan and returns the following log: SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 09/24/2007 at 09:45 AM Application Version : 3.9.1008 Core Rules Database Version : 3311 Trace Rules Database Version: 1315 Scan type : Complete Scan Total Scan Time : 01:39:10 Memory items scanned : 725 Memory threats detected : 0 Registry items scanned : 7660 Registry threats detected : 0 File items scanned : 67762 File threats detected : 6 Adware.Tracking Cookie C:\Documents and Settings\Ray Osejo\Cookies\ray_osejo@doubleclick[1].txt C:\Documents and Settings\Ray Osejo\Cookies\ray_osejo@atdmt[1].txt C:\Documents and Settings\Ray Osejo\Cookies\ray_osejo@questionmarket[2].txt C:\Documents and Settings\Ray Osejo\Cookies\ray_osejo@2o7[1].txt C:\Documents and Settings\Ray Osejo\Cookies\ray_osejo@mediaplex[2].txt C:\Documents and Settings\Ray Osejo\Cookies\ray_osejo@atwola[1].txt Panda ActiveScan when I first tried it worked slowly, and seemed to terminate rather quickly, showing no threats after scanning only a few files, despite my setting it up exactly as specified in the pre-post procedure. I tried it again the next day, after trying to uninstall my Zone Alarm showing in my list of installed software in my Control Panel. I could not uninstall ZoneAlarm via the Change/Remove button, and do not see any way to do it from the Program File listing, either. I then deleted the entire Zone Alarm folder under my Program Files folder. After doing this, I tried running the Panda ActiveScan again, this time with much more success. Here is the report from the successful Panda ActiveScan: Incident Status Location Hacktool:Hacktool/AngryScan Not disinfected C:\Documents and Settings\All Users\Documents\Shared Download Files\Ultimate Boot CD Installation Files\UBCD4WinV30.exe[plugin\Network\ipscan\ipscan.exe] Hacktool:HackTool/NetCat.A Not disinfected C:\Documents and Settings\All Users\Documents\Shared Download Files\Ultimate Boot CD Installation Files\UBCD4WinV30.exe[plugin\Network\netcat\files\nc.exe] Potentially unwanted tool:Application/NirCmd.A Not disinfected C:\Documents and Settings\All Users\Documents\Shared Download Files\Ultimate Boot CD Installation Files\UBCD4WinV30.exe[plugin\AntiVirus\AV7PE\nircmd.exe] Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.atwola.com/] Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.doubleclick.net/] Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.ads.pointroll.com/] Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.2o7.net/] Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.ads.pointroll.com/] Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.atdmt.com/] Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.questionmarket.com/] Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.tribalfusion.com/] Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.advertising.com/] Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.bluestreak.com/] Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.mediaplex.com/] Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.zedo.com/] Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.serving-sys.com/] Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.bs.serving-sys.com/] Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.overture.com/] Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[statse.webtrendslive.com/] Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Ray Osejo\Application Data\Mozilla\Firefox\Profiles\zh515082.default\cookies.txt[.com.com/] Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Ray Osejo\Cookies\ray_osejo@doubleclick[1].txt Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Ray Osejo\Cookies\ray_osejo@mediaplex[2].txt Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Ray Osejo\Cookies\ray_osejo@questionmarket[2].txt AVG Antivirus returns no threats from it's scan. Here is the HijackThis report: Logfile of HijackThis v1.99.1 Scan saved at 7:31:35 PM, on 2007-09-24 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\ActivIdentity\ActivClient\acachsrv.exe C:\Program Files\ActivIdentity\ActivClient\acautoup.exe C:\Program Files\ActivIdentity\ActivClient\accoca.exe C:\Acer\Empowering Technology\ePerformance\MemCheck.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\RTHDCPL.EXE C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\eHome\ehRecvr.exe C:\PROGRA~1\LAUNCH~1\LManager.exe C:\WINDOWS\eHome\ehSched.exe C:\WINDOWS\System32\svchost.exe C:\Acer\Empowering Technology\eRecovery\eRAgent.exe C:\Acer\Empowering Technology\ePower\ePower_DMC.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\ehome\ehtray.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\eHome\ehmsas.exe C:\WINDOWS\system32\HPZipm12.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe C:\Program Files\ActivIdentity\ActivClient\acevents.exe C:\WINDOWS\system32\fxssvc.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe C:\WINDOWS\system32\wbem\wmiapsrv.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\system32\wbem\unsecapp.exe C:\Program Files\ActivIdentity\ActivClient\acsagent.exe C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\All Users\Documents\Shared Download Files\HijackThis Installation Files\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.suntrust.com/portal/server.pt?c...e=CommunityPage R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe" O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.5\masqform.exe -RunOnce O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay O4 - HKLM\..\Run: [AprvRemoveLegacyWordKeys] "C:\Program Files\ApproveIt\Support\Tools\AprvClean.exe" -k HKCU SOFTWARE\Microsoft\Office\Word\Addins\OfficeAddIn.OfficeAddIn O4 - HKLM\..\Run: [AprvRemoveLegacyExcelKeys] "C:\Program Files\ApproveIt\Support\Tools\AprvClean.exe" -k HKCU SOFTWARE\Microsoft\Office\Excel\Addins\OfficeAddIn.OfficeAddIn O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe O4 - HKLM\..\Run: [StrgSync.exe] C:\Program Files\StorageSync\StrgSync.exe -w O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [accrdsub] "C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe O4 - Global Startup: Acer Empowering Technology.lnk = ? O4 - Global Startup: ActivClient Agent.lnk = C:\Program Files\ActivIdentity\ActivClient\acsagent.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1155134093593 O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O20 - Winlogon Notify: ackpbsc - C:\WINDOWS\system32\ackpbsc.dll O20 - Winlogon Notify: acunlock - C:\Program Files\ActivIdentity\ActivClient\acunlock.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: ActivClient Authentication Service (acachsrv) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\acachsrv.exe O23 - Service: ActivClient Auto-Update Service (acautoup) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\acautoup.exe O23 - Service: ActivClient Middleware Service (accoca) - ActivIdentity - C:\Program Files\ActivIdentity\ActivClient\accoca.exe O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\system32\ZoneLabs\vsmon.exe (file missing) Can anyone decipher this log and identify what is causing all these problems? I am afraid my computer has been compromised. Am I right? This post has been edited by rosejo: Sep 25 2007, 06:55 AM |
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Sep 29 2007, 08:24 AM
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#2
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Global Moderator Posts: 10,028 From: Darkest Cornwall OS: Vista Ultimate |
Hi there sorry for the delay could you please post a new Hijackthis log and an update on your problems Ta
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Oct 4 2007, 02:06 PM
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#3
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Global Moderator Posts: 10,028 From: Darkest Cornwall OS: Vista Ultimate |
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic. |
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