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Cannot run mbam-setup or HJTInstall [RESOLVED]
comerk
post Dec 3 2008, 03:49 PM
Post #1


New Member
*
Posts: 5
OS: Windows XP



Would like to post a log, but I am unable to run mbam-setup.exe or HJTInstall.exe on the affected computer.

I realized I had a problem on this machine when I was able to click on links on google and actually go to the website listed. Nor was I able to go to avg.com. I was able to type in the names of the pages from google to get to the websites listed in a search, but could not click on the links directly.

Found your page via another machine and am trying to go through the steps listed to post a HJT log.

ATF-Cleaner - complete
SysRestorePoint - complete
ERUNT - complete
Malwarebytes - double-clicked and nothing.
CTRL+ALT+DEL shows it is "running" for awhile but nothing ever appears
Hijack This - double-clicked and nothing.
CTRL+ALT+DEL shows it is "running" for awhile but nothing ever appears

Same happens when I try to run Spybot S&D (if that helps at all).

Running XP Pro, Service Pack 3
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+Quote Post
Essexboy
post Dec 3 2008, 03:52 PM
Post #2


Global Moderator
Group Icon
Posts: 10,049
From: Darkest Cornwall
OS: Vista Ultimate



HI you will need to download this to another machine and then transfer it across. If you have problems with that let me know



Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3





--------------------------------------------------------------------

Double click on Combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a HijackThis log so we can continue cleaning the system.
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+Quote Post
comerk
post Dec 3 2008, 04:22 PM
Post #3


New Member
*
Posts: 5
OS: Windows XP



Thanks for the quick response. The logs you requested.

ComboFix 08-12-02.02 - Paladin 2008-12-03 16:02:51.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.710 [GMT -6:00]

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\drivers\TDSSmxfe.sys
c:\windows\system32\TDSSakao.log
c:\windows\system32\TDSSdxgp.dll
c:\windows\system32\TDSSihys.log
c:\windows\system32\TDSSkrxx.dll
c:\windows\system32\TDSSmtpe.dat
c:\windows\system32\TDSSnmxh.log
c:\windows\system32\TDSSnpur.dll
c:\windows\system32\TDSSoitu.dll
c:\windows\system32\TDSSsahc.dll
c:\windows\system32\TDSSyoqu.dll
c:\windows\system32\traysys.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSSERV.SYS
-------\Legacy_TDSSSERV.SYS
-------\Legacy_RPCPATCH


((((((((((((((((((((((((( Files Created from 2008-11-03 to 2008-12-03 )))))))))))))))))))))))))))))))
.

2008-12-03 15:09 . 2008-12-03 15:09 <DIR> d-------- c:\program files\ERUNT
2008-12-02 21:50 . 2008-12-02 21:50 <DIR> d--h----- C:\$AVG8.VAULT$
2008-12-02 21:11 . 2008-12-02 21:11 <DIR> d-------- c:\windows\system32\drivers\Avg
2008-12-02 21:11 . 2008-12-02 21:11 97,928 --a------ c:\windows\system32\drivers\avgldx86.sys
2008-12-02 21:11 . 2008-12-02 21:11 76,040 --a------ c:\windows\system32\drivers\avgtdix.sys
2008-12-02 21:11 . 2008-12-02 21:11 10,520 --a------ c:\windows\system32\avgrsstx.dll
2008-12-02 16:13 . 2008-12-02 16:13 <DIR> d-------- c:\program files\Lavasoft
2008-12-02 16:13 . 2008-12-02 16:13 <DIR> d-------- c:\documents and settings\All Users.WINDOWS\Application Data\Lavasoft
2008-12-02 16:12 . 2008-12-02 16:12 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2008-12-02 16:07 . 2008-12-02 16:07 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2008-12-02 16:07 . 2008-12-02 16:13 <DIR> d-------- c:\documents and settings\All Users.WINDOWS\Application Data\Spybot - Search & Destroy
2008-11-19 22:02 . 2008-11-19 22:02 <DIR> d-------- c:\program files\Xvid
2008-11-19 22:02 . 2008-04-27 10:33 765,952 --a------ c:\windows\system32\xvidcore.dll
2008-11-19 22:02 . 2008-04-27 10:35 180,224 --a------ c:\windows\system32\xvidvfw.dll
2008-11-19 22:02 . 2007-06-28 18:55 77,824 --a------ c:\windows\system32\xvid.ax
2008-11-19 18:51 . 2008-11-23 11:23 <DIR> d-------- c:\program files\uTorrent
2008-11-19 18:51 . 2008-11-23 10:51 <DIR> d-------- c:\documents and settings\Paladin\Application Data\uTorrent
2008-11-12 11:43 . 2008-09-04 11:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-12 11:43 . 2008-10-24 05:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-11 21:36 . 2008-11-11 21:36 <DIR> d-------- c:\program files\Starfield
2008-11-11 07:24 . 2008-10-15 10:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll
2008-11-11 07:23 . 2008-09-08 04:41 333,824 -----c--- c:\windows\system32\dllcache\srv.sys
2008-11-11 07:22 . 2008-08-14 04:11 2,189,184 -----c--- c:\windows\system32\dllcache\ntoskrnl.exe
2008-11-11 07:22 . 2008-08-14 04:09 2,145,280 -----c--- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-11-11 07:22 . 2008-08-14 03:33 2,066,048 -----c--- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-11-11 07:22 . 2008-08-14 03:33 2,023,936 -----c--- c:\windows\system32\dllcache\ntkrpamp.exe
2008-11-11 07:21 . 2008-09-15 06:12 1,846,400 -----c--- c:\windows\system32\dllcache\win32k.sys
2008-11-11 07:21 . 2008-08-14 04:04 138,496 -----c--- c:\windows\system32\dllcache\afd.sys
2008-11-11 07:18 . 2008-05-01 08:33 331,776 -----c--- c:\windows\system32\dllcache\msadce.dll
2008-11-11 07:17 . 2008-04-11 13:04 691,712 -----c--- c:\windows\system32\dllcache\inetcomm.dll
2008-11-10 16:49 . 2008-11-10 16:49 <DIR> d-------- c:\windows\system32\scripting
2008-11-10 16:49 . 2008-11-10 16:49 <DIR> d-------- c:\windows\system32\en
2008-11-10 16:49 . 2008-11-10 16:49 <DIR> d-------- c:\windows\l2schemas
2008-11-10 16:28 . 2008-04-13 18:10 844,314 -----c--- c:\windows\system32\dllcache\msdxm.ocx
2008-11-10 16:27 . 2008-04-13 18:11 650,752 --------- c:\windows\system32\dot3ui.dll
2008-11-10 07:25 . 2008-11-10 07:33 <DIR> d-------- c:\windows\NV29082760.TMP
2008-11-10 07:25 . 2008-09-17 23:55 453,152 --a------ c:\windows\system32\nvuninst.exe
2008-11-10 07:25 . 2008-09-17 23:55 201,050 --a------ c:\windows\system32\nvapps.nvb
2008-11-10 07:10 . 2008-06-13 05:05 272,128 -----c--- c:\windows\system32\dllcache\bthport.sys
2008-11-10 07:10 . 2008-05-08 08:02 203,136 -----c--- c:\windows\system32\dllcache\rmcast.sys
2008-11-10 06:57 . 2008-11-10 06:57 <DIR> d-------- c:\program files\Netflix

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-03 03:11 --------- d-----w c:\documents and settings\All Users.WINDOWS\Application Data\avg8
2008-11-23 17:28 --------- d-----w c:\program files\Eudora
2008-11-20 17:05 --------- d-----w c:\program files\Paint Shop Pro 6
2008-11-12 04:10 --------- d-----w c:\program files\Google
2008-11-11 13:26 --------- d-----w c:\program files\Windows Media Connect 2
2008-11-10 01:23 --------- d-----w c:\program files\RegistryCleanerXP
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 20:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 20:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 20:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 20:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 20:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 20:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 20:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 20:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-10 01:14 1,307,648 ------w c:\windows\system32\msxml6.dll
2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll
2000-08-06 08:53 301,927 ----a-w c:\program files\EditPad.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-07-07 2156368]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2008-12-02 1261336]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_05\bin\jusched.exe" [2008-02-22 144784]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-06-29 286720]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-09-17 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-09-17 13574144]
"NeroCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"LXSUPMON"="c:\windows\system32\LXSUPMON.EXE" [2003-10-21 886272]
"FastUser"="c:\windows\System32\fast.exe" [2001-10-08 49216]
"CoolSwitch"="c:\windows\System32\taskswitch.exe" [2001-10-08 45632]
"ASUS Probe"="c:\program files\ASUS\Asus Probe\AsusProb.exe" [2002-12-06 617984]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"nwiz"="nwiz.exe" [2008-09-17 c:\windows\system32\nwiz.exe]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "c:\program files\Eudora\EuShlExt.dll" [2006-08-17 86016]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\mmc.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

R0 BsStor;InCD Storage Helper Driver;c:\windows\system32\DRIVERS\bsstor.sys [2007-08-17 8192]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2008-12-02 97928]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-12-02 875288]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-12-02 231704]
R2 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\Drivers\avgtdix.sys [2008-12-02 76040]
R3 AON325;AOpen AON-325 10/100M Fast Ethernet PCI Adapter Driver;c:\windows\system32\DRIVERS\AON325.SYS [2003-01-22 46976]
S3 USB_RNDIS_XP;Westell WireSpeed Dual Connect Modem;c:\windows\system32\DRIVERS\usb8023.sys [2001-08-18 12800]
S4 BsUDF;InCD UDF Driver;c:\windows\system32\drivers\BsUDF.sys [2007-08-17 304128]
.
- - - - ORPHANS REMOVED - - - -

HKU-Default-Run-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
HKU-Default-Run-Windows Service Agent - wgl23.exe


.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\Paladin\Application Data\Mozilla\Firefox\Profiles\g1ajvflz.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.kbtx.com/
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npwbe.dll
.
.
------- File Associations -------
.
txtfile=c:\program files\EditPad.exe "%1"
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-03 16:06:53
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\windows\system32\nvsvc32.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\rundll32.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\program files\AVG\AVG8\avgrsx.exe
.
**************************************************************************
.
Completion time: 2008-12-03 16:09:17 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-03 22:09:13

Pre-Run: 124,257,128,448 bytes free
Post-Run: 124,191,879,168 bytes free

174 --- E O F --- 2008-11-12 18:10:44


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:12:10 PM, on 12/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\Fast.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\LXSUPMON.EXE
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\ASUS\Asus Probe\AsusProb.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.kbtx.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Asus Probe\AsusProb.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1187895840859
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 5754 bytes
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+Quote Post
Essexboy
post Dec 3 2008, 04:34 PM
Post #4


Global Moderator
Group Icon
Posts: 10,049
From: Darkest Cornwall
OS: Vista Ultimate



If you could now run another analysis programme to do a deep scan. You should be able to get this on the infected machine now smile.gif
I will be logging out now but I will be back same time tomorrow

To ensure that I get all the information this log will need to be attached (instructions at the end) if it is to large to attach then upload to Mediafire and post the sharing link.

Download OTScanit2 to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanit folder and double-click on OTScanit.exe to start the program.
  • Check the box that says Scan All Users
  • Check the Radio button for Rootkit check YES
  • Under Additional Scans check the following:
    • File - Lop Check
    • File - Purity Scan
    • Evnt - EventViewer Errors/Warnings (last 10)
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Please attach the log in your next post.

To attach a file, do the following:
  • Click Add Reply
  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on to insert the attachment into your post
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+Quote Post
comerk
post Dec 3 2008, 05:43 PM
Post #5


New Member
*
Posts: 5
OS: Windows XP



File is attached. I'll check with you tomorrow. Thanks for the help!

By the way, while OT was scanning, AVG Resident Shield popped up this threat:
File name: C:\DOCUME~\Paladin\LOCALS~1\Temp\cgboyoqc.dll
Threat name: Trojan Horse Generic9.ACFR
Detected on open

Haven't pressed "Heal", "Move to Vault" or "Ignore" yet. Figured I'd let you make the call (?).
Attached File(s)
Attached File  OTScanIt.Txt ( 149.78K ) Number of downloads: 43
 
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Essexboy
post Dec 4 2008, 02:34 PM
Post #6


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Posts: 10,049
From: Darkest Cornwall
OS: Vista Ultimate



That file is part of the GMER rootkit and hidden file search so it is safe smile.gif

How is your computer running now ?
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comerk
post Dec 5 2008, 12:11 AM
Post #7


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Posts: 5
OS: Windows XP



seems to be ok, I mean Spybot runs and obviously I have been able to install/run HJT smile.gif

I'll let you know if the internet issue is ok when I get it connected again. BTW, what was the deal? Or is it even possible to tell?

And of course, thanks again for your help. I don't know why you guys go out of your way to do this, but I'm glad you do.
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Essexboy
post Dec 5 2008, 10:15 AM
Post #8


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Posts: 10,049
From: Darkest Cornwall
OS: Vista Ultimate



Lets give you a quick tidy up and then see how your system is running after that. Feel free to ask any questions smile.gif

Now the best part of the day ----- Your log now appears clean thumbsup.gif

A good workman always cleans up after himself so...Download and run this small programme and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.


Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.


XP
Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE

You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit


To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe wavey.gif
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comerk
post Dec 6 2008, 01:33 PM
Post #9


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OS: Windows XP



Awesome, awesome, awesome! Thanks again for your help. I'm certainly glad I found this site. I don't know why you guys do it, but thanks.
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Essexboy
post Dec 6 2008, 01:38 PM
Post #10


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Posts: 10,049
From: Darkest Cornwall
OS: Vista Ultimate



My pleasure, it was a variant of Virtumondo that you had. They are getting sneakier
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Essexboy
post Dec 6 2008, 01:53 PM
Post #11


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Posts: 10,049
From: Darkest Cornwall
OS: Vista Ultimate



Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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