01-misterc[HP1210 Prinnter will not print]-17th FEB-2007
misterc - Let me extend a belated Welcome to you
Welcome to
Geeks to Go
1. uninstalled and reinstalled hardware and software
2. updated drivers
3. tried to install by way of "plug and play"
4. reconnected the printer to my old system to check the printer still works...it does!
5. tried the USB cable in all 6 USB ports that I have
Pretty frustrating 4 Years ago HP had problems with USB Installation with M$ - Windows
Plug n Play They just were not able to get on the same page
I think the main Issue was The distinction between
Printer Software &
Printer Driver And when was proper time to connect the Printer
They would walk you thru the whole process and then there was this note at the end -
The HP all-in-one software must be installed on the computer before connecting the cable to the all-in-one or the installation may fail.
Install the HP all-in-one software on the computer before connecting the USB cable to the all-in-one or the installation may fail. Windows will detect the all-in-one when the cable is connected. Unless the all-in-one software is already installed on the computer when the all-in-one is connected, Windows will store the wrong device driver information.
And sure enough It did
Fail
I am not sure where you stand in this process but let me ask you a few questions & then I give you some things to try
(1) I think you can leave the HP Program installed
(2) I will give you a process to Enhance Device Manager to show the History
Installation Attempts So we can uninstall/get rid of
the clutter
(3) Install proper USB Driver
(4) Shut down PC
(5) Connect Printer
(6) Hopefully PnP finds
New Hardware And Installs
We will be working with
Device Manager a lot So I will show you how to put Device Manager Shortcut Icon on your Desktop For Instant Usage and a Procedure to Enhance Device Manager -
These procedures will follow at end of this Post -
_______________________________________________________________________
First a few questions for clarification [Mine]
(1) How many USB Devices do you have for PC - Do they function ok -
(2) Do all your USB Ports function Ok
(3) Do you have any USB HUBS
(4)
after installing my 3 in 1 printer I noticed that I can copy, scan but NOT print.
(5) Does this mean that you can Scan pages from PC & to your PC Using Scanner Software
(6) Does this mean you can Scan & Copy using Printer Control Like a stand-alone Copier would
(7) Does Printer have USB Port & Parallel Port
(8) Does Printer have any Memory Reader or Memory Card Slots or Memory storage
(9) Can Printer print a test page by itself
Before I forget here is a HP Support Page for your Printer HP 1210 is a discontinued printer -
http://h10025.www1.h...n...904&lang=enPost back the answers plus questions/comments on the
Procedures
Jack123
Procedure 01-Device Manager Prep for Non Present Devices
Preparation Process for [DEVICE MANAGER] to View [Non Present Devices] [1 time process]
(1) Right Click
MY COMPUTER > Click
PROPERTIES on Drop Down Menu
(2) Click
ADVANCED Tab (on System Properties)
(3) Click
ENVIRONMENT VARIABLES Tab -
(4) Under
SYSTEM VARIABLES Section Click
NEW Tab
(5) In
NAME Section Type
devmgr_show_nonpresent_devices (6) In
VALUE Section Type the number
1 (7) Close out by Clicking
OK Tabs 3 Times (3 levels/panels to close)
(8) Click on
START Button > Then click on
RUN
(9) Type
devmgmt.msc and then Click
OK This will open
DEVICE MANAGER(10) Click
VIEW on Menu > Click
Show Hidden Devices on Pop Down Menu
(11) View [Hidden Devices] Indicated by Faded Gray Print (Close when completed)
(12) Restart Computer (To ensure a good [Initial] beginning -
_________________________________________________________________
Standard Process to Open [DEVICE MANAGER] with [Show Hidden Devices] Option set -
(1) Right Click
MY COMPUTER (2) Browse down [Menu] to
Properties > Double Click to Open Properties Page
(3) Click on
HARDWARE Tab
(4) Click on
Device Manager Tab
(5) Click on
View on Menu Bar
(6)
**Click on
Show Hidden Files]**(7) Expand Folders as required
(8) You need to double left click or right click each line to reveal additional info
(9) [Non Present Devices] will be denoted by
(Light/faded grayish print)** Step 6 will have to be set to [Show Hidden Files] on each opening of [Device Manager] **___________________________________________________________________
Procedure (2) Placing Device Manager on Desktop
This will be accomplished by writing a
DOS Batch File using Notepad
Lets Open Notepad & place it on the Desktop for future quick use
(1) Click on
START BUTTON(2) Move Cursor to
PROGRAMS (3) Move Cursor up to
ACCESSORIES FOLDER Then down to
NOTEPAD(4) Right Click
NOTEPAD(5) Move Cursor down the Menu to
Send to Then Click on
DESKTOP (Create Shortcut)(6) This will place a
NOTEPAD Shortcut Icon on your Desktop
Find the Desktop Notepad Shortcut & Open Notepad We will write a short Batch File & save it as
.cmd extension & place this Batch File on the Desktop
Note This is a Command File(1) Open Notepad Word will not work Must use Notepad for Command Files -
(2) Type the following exactly as shown below -
DeviceManager@echo off
rem open Device Manager
cls
devmgmt.msc
:endNow save as
DevMan.cmd in a Folder that you can locate with Windows Explorer
Note that the extension is a
Command File with a
.cmd extension -
Now exit Notepad after saving the cmd file Open Windows Explorer And locate Command File DevMan.cmd File that you just wrote & Send to the Desktop as a Shortcut
(1) Open Windows Explorer
(2) Locate
DevMan.cmd File(3) Right Click DevMan.cmd File & Move Cursor down to
Send to (Create Shortcut)(4) This will place your DOS Batch File on the Desktop
(5) Close Windows Explorer
Now go to Desktop - & Open The New
DevMan Batch File Device Manager will appear after a second or two
Now when you Open Device Manager Click on
View Tab & Click on
Show Hidden Devices You must show Hidden Devices each time that you want to view
The Non-Existent Devices It will not remember/save this setting
The
Non Existent Devices are good & bad We will only be interested in Printer Scanning Devices for now You are looking for Devices that have Yellow Warning or Exclamation signs which indicates faulty installed items We should be able to clean up your USB problems
Edited by Jack123, 17 February 2007 - 03:16 AM.