Cant open any web browsers, system restore don't work |
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 Jan 8 2008, 05:35 PM
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#1
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New Member  Posts: 1 OS: xp  |
Firefox doesn't open at all, IE opens for a moment then I get a dialog box "...encountered a problem, needs to close...) System restore, I get the same dialog box. I went to Safe mode with command prompt and tried it there, it opens upu for a sec, then the dialog box appears. Any ideas? Thanks, Vas |
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Jan 19 2008, 08:53 PM
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#2
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 TA Moderator  Posts: 1,281 From: SET HOMEPATH OS: Windows 95/98/2000/XP/Vista |
Hello Vas and welcome to Geeks to Go!
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum. If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s). Regards, Ax |
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