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Close out a topic....how? + Live Chat error
Don Stewart
post Jun 27 2007, 11:12 AM
Post #1


Member
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Posts: 118
OS: Win XP
How does one close out a completed topic or is that a staff function only?

Also, instead of posting this topic I tried to use Live Chat and got the following error:

Unable to connect : java.net.UnknownHostException : irc.wyldryde.org
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therock247uk
post Jun 27 2007, 12:29 PM
Post #2


Malware Expert
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Posts: 14,570
From: Newark, Nottingham, UK
OS: Windows XP Pro SP 2 and many others
Click start > run type cmd hit enter type nslookup irc.wyldryde.org in the new window what does it reply?
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sari
post Jun 27 2007, 12:30 PM
Post #3


Grammar Department Administrator
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Posts: 9,328
From: Maryland USA
OS: Windows XP Pro SP2/Windows Vista Business/Windows SBS 2003
I asked therock247uk to answer your chat question, because he's our chat expert. smile.gif

A staff member needs to close out a topic - regular members can't do that.
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therock247uk
post Jun 27 2007, 12:34 PM
Post #4


Malware Expert
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Posts: 14,570
From: Newark, Nottingham, UK
OS: Windows XP Pro SP 2 and many others
Also what java version are you using and can you clear out the cache and try again?
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Don Stewart
post Jun 29 2007, 03:42 PM
Post #5


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Posts: 118
OS: Win XP
Please close out in Windows XP my topic "Download Service pack 3 failed, Error message received" Thx

Also, cleared temp files (delete cookies, delete files) and the "Chat" error is still there. SunJava version 1.4 ?
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Kat
post Jun 29 2007, 03:46 PM
Post #6


Faerie Kitty Geek
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Posts: 17,875
From: Crawfordsville, IN
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We only close threads that are completed in the malware forum. We try to never close threads in other areas of the board, unless they are closed due to offensive content, spam, etc.
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Ryan
post Jun 29 2007, 03:54 PM
Post #7


GeekU Moderator
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Posts: 3,748
From: USA
OS: Vista Ultimate X64
You need to update your Java:

Please go to THIS page, and click on the Download link that is in the Java Runtime Environment (JRE) 6 section.

Click the radio button next to Accept License Agreement after reviewing it. The page will refresh - this is normal.

Download the Windows Offline Installation, Multi-language. You will want to save this to a location you will remember.

Once it has finished downloading, double click it, and follow the prompts to install.

If it asks to reboot, select Yes.

-Ryan
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Don Stewart
post Jun 30 2007, 08:23 AM
Post #8


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Posts: 118
OS: Win XP
Kat .....didn't know that non-malware forum are not closed, but that makes sense.

Ryan....turns out that my home PC gets into Chat no problem, it's my work laptop that I'm getting the error and I'm limited to what I can download on it. So if I want to Chat, I'll remember to do so on my home PC.

Thx to both of you for your help.....you guys are great!
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Ryan
post Jun 30 2007, 08:34 AM
Post #9


GeekU Moderator
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Posts: 3,748
From: USA
OS: Vista Ultimate X64
Ah, that is another story since it is a work computer.

Even if you do update the java, you still may not be able to connect while inside the office if your business has port 6667 blocked, as many do.

-Ryan
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