Crash with blue screen. HJT log - Help! [CLOSED] |
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Crash with blue screen. HJT log - Help! [CLOSED] |
Oct 23 2008, 07:25 AM
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#1
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New Member ![]() Posts: 1 OS: xp |
Hi all. When trying to run a scan with Ad-Aware, my laptop crashes. The screen turns blue, and it suggests that something with the memory is wrong. After boot an error comes up with the signature BCCode : 1000007f BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000 BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1 I've run HiJackThis, and the log file from that is as following: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 15:10:15, on 23-10-2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0011) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Google\Update\GoogleUpdate.exe C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe C:\Program Files\Sophos\AutoUpdate\ALsvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\RunDLL32.exe C:\WINDOWS\system32\PuXpMan.exe C:\Program Files\HP\HP Software Update\HPWuSchd.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Sophos\AutoUpdate\ALMon.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\WINDOWS\system32\msfeedssync.exe C:\Program Files\Skype\Plugin Manager\skypePM.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.dk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.3.1:8080 R3 - URLSearchHook: (no name) - {1636FA35-4EDA-1729-A4AA-6643B765F69E} - (no file) R3 - URLSearchHook: (no name) - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file) F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: Google Update Helper - {77D7E795-33C5-4323-974D-A2A49AB75517} - C:\Program Files\Google\Update\1.2.131.11\GoopdateBho.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O2 - BHO: (no name) - {D4E0C464-30CE-4075-9A10-71FD106C2847} - (no file) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [explorer] C:\Documents and Settings\Josefine\Xinstall.exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513 O4 - HKLM\..\Run: [mspwr] C:\WINDOWS\system32\PuXpMan.exe O4 - HKLM\..\Run: [PwrUpTweakMe] C:\WINDOWS\system32\PuXpTwks.exe /TWEAK O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels32.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [Dvj] C:\Documents and Settings\Josefine\Application Data\?icrosoft.NET\??rvices.exe O4 - HKCU\..\Run: [Tpee] "C:\DOCUME~1\Josefine\APPLIC~1\WNSXS~1\explorer.exe" -vt ndrv O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKCU\..\Policies\Explorer\Run: [{78620B81-063C-1030-0711-05122220002d}] "C:\Program Files\Common Files\{78620B81-063C-1030-0711-05122220002d}\Update.exe" mc-110-12-0000904 O4 - HKCU\..\Policies\Explorer\Run: [{78620B81-063C-1033-0711-05122220002d}] "C:\Program Files\Common Files\{78620B81-063C-1033-0711-05122220002d}\Update.exe" mc-110-12-0000904 O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User '?') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User '?') O4 - HKUS\S-1-5-21-1220945662-1993962763-682003330-1004\..\Run: [Dvj] C:\Documents and Settings\Josefine\Application Data\?icrosoft.NET\??rvices.exe (User '?') O4 - HKUS\S-1-5-21-1220945662-1993962763-682003330-1004\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?') O4 - HKUS\S-1-5-21-1220945662-1993962763-682003330-1004\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S (User '?') O4 - HKUS\S-1-5-21-1220945662-1993962763-682003330-1004\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 (User '?') O4 - HKUS\S-1-5-21-1220945662-1993962763-682003330-1004\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized (User '?') O4 - HKUS\S-1-5-21-1220945662-1993962763-682003330-1004\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User '?') O4 - HKUS\S-1-5-21-1220945662-1993962763-682003330-1004\..\Policies\Explorer\Run: [{78620B81-063C-1030-0711-05122220002d}] "C:\Program Files\Common Files\{78620B81-063C-1030-0711-05122220002d}\Update.exe" mc-110-12-0000904 (User '?') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User '?') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user') O4 - Global Startup: Adobe Reader Hurtigstart.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O8 - Extra context menu item: E&ksporter til Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: Opslag - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/Facebo...toUploader5.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1179041177312 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1179043746359 O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/Facebo...Uploader4_5.cab O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\Sm9zZWZpbmUgVy4gVG92Z2FhcmQ\command.exe (file missing) O23 - Service: Google Update Service (gupdate1c91f5824e8dd96) (gupdate1c91f5824e8dd96) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe -- End of file - 11428 bytes Hope someone can help - thanks in advance |
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Oct 23 2008, 07:39 AM
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#2
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![]() GeekU Teacher Posts: 21,958 From: Dublin OS: XP |
Don't put the logs in bold
Download ComboFix from one of these locations: Link 1 Link 2 Link 3 * IMPORTANT !!! Save ComboFix.exe to your Desktop
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. ![]() Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: ![]() Click on Yes, to continue scanning for malware. When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply. |
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Oct 26 2008, 12:11 PM
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#3
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![]() GeekU Teacher Posts: 21,958 From: Dublin OS: XP |
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic. |
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