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Desktop Icons and Start Menu bar disappear - Only Desktop image shows, Desktop Icons and Start Menu bar disappear - Only Desktop image shows
Discarded
post Dec 9 2005, 05:50 PM
Post #1


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Posts: 1
OS: Win XP
Sorry for not knowing the virus that's causing the issue- I'm very unsavvy when it comes to these things and also- I can't even access my system, thusly the above information is all I have.

Besides the fact restarting itself, restarting in safemode/ safemode with networking or trying to go 'back in time' to the computer's 'last workable date'...doesn't work.


I did install a -terribly- cheap digital camera a day before these symptoms occured, but after talking to Dell and Comcast ( Both whom won't help me unless I pay out the nose ) think it might be a virus issue.


Won't someone help?

Please contact me at arichard@rsad.edu

Thank you,
AJ Richardson

This post has been edited by Discarded: Dec 9 2005, 05:51 PM
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Buckeye_Sam
post Dec 13 2005, 04:43 PM
Post #2


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Posts: 10,017
OS: XP
Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. smile.gif

Please visit this page and scroll down to Step 5.
Follow the instructions there to download a tool called Hijackthis and post a log here as a reply to this post.
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Buckeye_Sam
post Dec 27 2005, 04:56 PM
Post #3


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Posts: 10,017
OS: XP
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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