Welcome Guest ( Log In | Register )

      
Discover the best free computer help!
Learn more about Geeks to Go by taking the tour. Spyware, virus, trojan, fake security or privacy alerts? Read the malware cleaning guide.
 
Reply to this topicStart new topic
Emachine restore disk install, XP conflict, Windows won't allow the registration key to install
sylvan_elf27
post May 9 2008, 06:23 PM
Post #1


New Member
*
Posts: 4
OS: Xp, Vista Ultimate 64 bit



My sister has an Emachine, and the mobo went out. We installed another mobo, turned it on, went into BIOS, and going smoothly. Reboot, install the Emachine restore disks, and it gets to the enter Windows registration key, which is automatic in the software. It hangs up for a moment and says that the key is invalid. We tried calling emachine, and they gave a new key, but it is saying that key is invalid. My guess is that it has something to do with the mobo, but never ran into this problem before. Any ideas would be appreciated.
Go to the top of the page
 
+Quote Post
Ztruker
post May 9 2008, 08:00 PM
Post #2


Member 2k
Group Icon
Posts: 2,377
From: Space Coast
OS: XP Pro + SP2



Is the new mother board the same make and model as the old one? If not then the eMachines restore CD will be loading thew wrong hardware (HAL/DAC) and chipset drivers.
Go to the top of the page
 
+Quote Post
sylvan_elf27
post May 9 2008, 08:35 PM
Post #3


New Member
*
Posts: 4
OS: Xp, Vista Ultimate 64 bit



Hmm.. would have thought windows would have installed correctly though. I usually install windows on a fresh system first, then put the drivers in.
Go to the top of the page
 
+Quote Post
sylvan_elf27
post May 11 2008, 09:25 AM
Post #4


New Member
*
Posts: 4
OS: Xp, Vista Ultimate 64 bit



Is there any way to remedy this, short of buying a new OS?
Go to the top of the page
 
+Quote Post
Ztruker
post May 11 2008, 03:12 PM
Post #5


Member 2k
Group Icon
Posts: 2,377
From: Space Coast
OS: XP Pro + SP2



You didn't answer my question. Is the new mother board the same make and model as the old one?

If yes then the restore CD should work. If it doesn't then Emachines needs to fix this for you.

If not, then you may have problems, but I would think it should still install okay and accept the product key.

In either case, Emachines is where your solution lies. You need to push them to make good.
Go to the top of the page
 
+Quote Post
sylvan_elf27
post May 11 2008, 11:52 PM
Post #6


New Member
*
Posts: 4
OS: Xp, Vista Ultimate 64 bit



Hehe sorry, not sure who the manufacturer is on the old one, but I can tell it's not the same one. They said they could send us some new disks, but we're not sure if that will fix the problem or not. Would hate to spend that much and have it not work. Thanks for the help, will try to wipe and reinstall again and see if it goes any better this time.
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

Collapse

> Similar Topics

    Topic Title Replies / Views Topic Information
No New Posts   3 / 274 7th June 2005 - 07:20 PM
dyslexic started - last by dyslexic
No New Posts   2 / 540 29th May 2006 - 02:35 PM
sharongriffing started - last by @DaRtH@
No New Posts 0 / 170 14th January 2007 - 07:50 PM
PowerCycle started - last by PowerCycle
No New Posts   3 / 894 19th January 2008 - 10:10 PM
Tahim79 started - last by Tahim79

RSS Time is now: 2nd December 2008 - 01:53 AM
Advertisements do not imply our endorsement of that product or service. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk.