Google Redirect [Solved]

Hi,

Looking over it now for you. Will respond shortly.

Hi,

1) Batch File

Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fix.bat, change the Save as type to all files and save it to your desktop.

@echo off
copy C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\eventlog.dll c:\eventlog.dll
Exit

Double-click on fix.bat file to execute.

2) Win32Diag

Please save this file to your desktop. Click on Start->Run, and copy-paste the following command into the "Open" box, and click OK.

"%userprofile%\desktop\win32kdiag.exe" -f -r

When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

3) Avenger

1. Please download The Avenger by Swandog46 to your Desktop.

• Right click on the Avenger.zip folder and select "Extract All..."
• Follow the prompts and extract the avenger folder to your desktop

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Begin copying here:
Files to move:
c:\eventlog.dll | C:\WINDOWS\system32\eventlog.dll

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, open the avenger folder and start The Avenger program by clicking on its icon.

• Right click on the window under Input script here:, and select Paste.
• You can also click on this window and press (Ctrl+V) to paste the contents of the clipboard.
• Click on Execute
• Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

• It will Restart your computer. ( In cases where the code to execute contains "Drivers to Delete", The Avenger will actually restart your system twice.)
• On reboot, it will briefly open a black command window on your desktop, this is normal.
• After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
• The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

5. Please copy/paste the content of c:\avenger.txt into your reply along with a fresh OTL log .

4) ComboFix

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

• If you are using Firefox, make sure that your download settings are as follows:
  
  • Tools->Options->Main tab
  • Set to "Always ask me where to Save the files".
• During the download, rename Combofix to Combo-Fix as follows:
  
  
  
  
  
  
• It is important you rename Combofix during the download, but not after.
• Please do not rename Combofix to other names, but only to the one indicated.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combo-Fix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\Combo-Fix.txt"

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

In your reply I would like to see copied and pasted,

1) Win32Diag log
2) ComboFix log

Thanks for all your help. Below are the two requested logs:

Log file is located at: C:\Documents and Settings\Emily M. Heuts\Desktop\Win32kDiag.txt

Removing all found mount points.

Attempting to reset file permissions.

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB894391\KB894391

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\KB894391\KB894391

Found mount point : C:\WINDOWS\$hf_mig$\KB902400\KB902400

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\KB902400\KB902400

Found mount point : C:\WINDOWS\$hf_mig$\KB913580\KB913580

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\KB913580\KB913580

Found mount point : C:\WINDOWS\$hf_mig$\KB963027\KB963027

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\KB963027\KB963027

Found mount point : C:\WINDOWS\$hf_mig$\KB968389\KB968389

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\KB968389\KB968389

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\addins\addins

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\assembly\temp\temp

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\assembly\tmp\tmp

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Config\Config

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Cbz\Cbz

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Cbz\Cbz

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Lib\Lib

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Lib\Lib

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Wave\Wave

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Wave\Wave

Found mount point : C:\WINDOWS\iehome\iehome

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\iehome\iehome

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\chsime\applets\applets

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imejp\applets\applets

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imejp98\imejp98

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\shared\res\res

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\java\classes\classes

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\java\trustlib\trustlib

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\msapps\msinfo\msinfo

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Found mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\System_OEM\System_OEM

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\PIF\PIF

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\07a96de176867bc25b7dc839d22b07e2\backup\backup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\07a96de176867bc25b7dc839d22b07e2\backup\backup

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\0dd0244816ffb4b094c1caba4c3b1178\backup\backup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\0dd0244816ffb4b094c1caba4c3b1178\backup\backup

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\38cc9246b0b2808f85d733169eec82d4\backup\backup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\38cc9246b0b2808f85d733169eec82d4\backup\backup

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\6913c676e5d33978934caa46c49fdc75\backup\backup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\6913c676e5d33978934caa46c49fdc75\backup\backup

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\a855eed5ad28db3548ad40195130e787\backup\backup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\a855eed5ad28db3548ad40195130e787\backup\backup

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\b7f0b2892b21211a5630518d058f48d9\backup\backup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\b7f0b2892b21211a5630518d058f48d9\backup\backup

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\d48a3b967ba5709df048e8f2a49cf8a6\backup\backup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\d48a3b967ba5709df048e8f2a49cf8a6\backup\backup

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\10\policy\policy

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\10\policy\policy

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\51\msft\msft

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\51\msft\msft

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\51\policy\msft\msft

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\51\policy\msft\msft

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\52\msft\msft

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\52\msft\msft

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\52\policy\msft\msft

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\52\policy\msft\msft

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\60\msft\msft

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\60\msft\msft

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\70\70

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\backup\asms\70\70

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Found mount point : C:\WINDOWS\system32\1025\1025

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1025\1025

Found mount point : C:\WINDOWS\system32\1028\1028

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1028\1028

Found mount point : C:\WINDOWS\system32\1031\1031

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1031\1031

Found mount point : C:\WINDOWS\system32\1037\1037

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1037\1037

Found mount point : C:\WINDOWS\system32\1041\1041

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1041\1041

Found mount point : C:\WINDOWS\system32\1042\1042

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1042\1042

Found mount point : C:\WINDOWS\system32\1054\1054

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1054\1054

Found mount point : C:\WINDOWS\system32\2052\2052

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\2052\2052

Found mount point : C:\WINDOWS\system32\3076\3076

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\3076\3076

Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Found mount point : C:\WINDOWS\system32\Adobe\update\update

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\Adobe\update\update

Found mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-3149487197-1611643255-1872180461-1005\S-1-5-21-3149487197-1611643255-1872180461-1005

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-3149487197-1611643255-1872180461-1005\S-1-5-21-3149487197-1611643255-1872180461-1005

Found mount point : C:\WINDOWS\system32\CatRoot_bak\CatRoot_bak

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\CatRoot_bak\CatRoot_bak

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Identities\{95319AF3-60B2-424F-BF06-825D6864B801}\{95319AF3-60B2-424F-BF06-825D6864B801}

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Identities\{95319AF3-60B2-424F-BF06-825D6864B801}\{95319AF3-60B2-424F-BF06-825D6864B801}

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\InterTrust\ReceiptRepository\ReceiptRepository

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\InterTrust\ReceiptRepository\ReceiptRepository

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Credentials\Credentials

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Credentials\Credentials

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Crypto\RSA\RSA

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Crypto\RSA\RSA

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\MMC\MMC

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\MMC\MMC

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Symantec\Symantec

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Symantec\Symantec

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\toshiba\pcdiag\v3.0\Logs\Logs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\toshiba\pcdiag\v3.0\Logs\Logs

Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Credentials\Credentials

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Credentials\Credentials

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\OFFICE\OFFICE

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\OFFICE\OFFICE

Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My eBooks\My eBooks

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My eBooks\My eBooks

Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Found mount point : C:\WINDOWS\system32\config\systemprofile\WINDOWS\system\system

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\WINDOWS\system\system

Found mount point : C:\WINDOWS\system32\dhcp\dhcp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\dhcp\dhcp

Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Cannot access: C:\WINDOWS\system32\eventlog.dll

Attempting to restore permissions of : C:\WINDOWS\system32\eventlog.dll

[1] 2008-04-13 20:11:53 56320 C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\eventlog.dll (Microsoft Corporation)

[1] 2004-08-04 08:00:00 62464 C:\WINDOWS\system32\eventlog.dll ()

[2] 2004-08-04 08:00:00 55808 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)



Found mount point : C:\WINDOWS\system32\export\export

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\export\export

Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT

Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT

Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT

Found mount point : C:\WINDOWS\system32\inetsrv\inetsrv

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\inetsrv\inetsrv

Found mount point : C:\WINDOWS\system32\LogFiles\WUDF\WUDF

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\LogFiles\WUDF\WUDF

Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Found mount point : C:\WINDOWS\system32\oobe\sample\sample

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\oobe\sample\sample

Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\ShellExt\ShellExt

Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Found mount point : C:\WINDOWS\system32\wins\wins

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\wins\wins

Found mount point : C:\WINDOWS\system32\xircom\xircom

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\xircom\xircom

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp



Finished!



ComboFix 09-09-01.04 - Emily M. Heuts 01/09/2009 20:32.1.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.446.130 [GMT -4:00]
Running from: c:\documents and settings\Emily M. Heuts\Desktop\Combo-Fix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\recycler\S-1-5-21-1715567821-261478967-682003330-500
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\Installer\62d465ac.msp
c:\windows\msa.exe
c:\windows\run.log
c:\windows\system32\__c00728D1.dat
c:\windows\system32\__c00FF409.dat
c:\windows\system32\~.exe
c:\windows\system32\drivers\kbiwkmrsnkvymx.sys
c:\windows\system32\drivers\Sonyhcp.dll
c:\windows\system32\drivers\UACtrdnsxyvyh.sys
c:\windows\system32\kbiwkmaksvbwib.dll
c:\windows\system32\kbiwkmayadvdhl.dat
c:\windows\system32\kbiwkmenipfmqd.dll
c:\windows\system32\kbiwkmoyobotkd.dat
c:\windows\system32\UACeyxmybskbh.dll
c:\windows\system32\UACgbcqmxupyb.dat
c:\windows\system32\uacinit.dll
c:\windows\system32\UACjdcjfdfwru.dll
c:\windows\system32\UACqjaajskxld.dll
c:\windows\system32\UACrkmalmsrdj.db
c:\windows\system32\UACylybgrajgg.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_kbiwkmvkfrmoir
-------\Legacy_kbiwkmvkfrmoir
-------\Service_UACd.sys
-------\Legacy_UACd.sys
-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}
-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226EE}


((((((((((((((((((((((((( Files Created from 2009-08-02 to 2009-09-02 )))))))))))))))))))))))))))))))
.

2009-08-31 23:43 . 2009-08-31 23:52 -------- d-----w- c:\program files\Hijack This
2009-08-31 01:08 . 2002-08-14 10:03 34578 ----a-w- c:\windows\system32\drivers\NPDRIVER.SYS
2009-08-31 01:06 . 2009-08-31 01:06 2397 ----a-w- c:\windows\system32\drivers\symlcbrd.sys
2009-08-31 01:06 . 2009-08-31 02:38 -------- d-----w- c:\program files\Norton AntiVirus
2009-08-31 01:06 . 2003-08-16 07:22 83208 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-08-31 01:06 . 2003-08-16 07:22 82136 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-31 01:06 . 2009-08-31 01:06 -------- d-----w- c:\program files\Symantec
2009-08-30 17:27 . 2009-08-30 17:27 -------- d-----w- c:\windows\ServicePackFiles
2009-08-18 02:10 . 2009-06-05 07:42 655872 -c----w- c:\windows\system32\dllcache\mstscax.dll
2009-08-05 09:11 . 2009-08-05 09:11 204800 -c----w- c:\windows\system32\dllcache\mswebdvd.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-31 03:07 . 2006-01-05 23:29 -------- d-----w- c:\program files\Firefox
2009-08-31 01:09 . 2006-01-08 17:31 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-08-31 01:07 . 2005-08-04 17:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-08-30 23:40 . 2006-09-16 16:51 -------- d-----w- c:\program files\Thunderbird
2009-08-30 22:21 . 2009-08-30 22:20 889632 ----a-w- c:\windows\system32\xa.tmp
2009-08-05 09:11 . 2005-08-04 02:03 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-28 03:02 . 2009-07-28 03:02 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-07-28 03:02 . 2006-01-05 23:56 -------- d-----w- c:\program files\iTunes
2009-07-28 03:02 . 2009-07-28 03:02 -------- d-----w- c:\program files\iPod
2009-07-28 03:02 . 2007-07-11 04:29 -------- d-----w- c:\program files\Common Files\Apple
2009-07-28 02:58 . 2009-07-28 02:58 -------- d-----w- c:\program files\Bonjour
2009-07-28 02:57 . 2009-07-28 02:56 -------- d-----w- c:\program files\QuickTime
2009-07-28 02:49 . 2009-07-28 02:49 75040 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.1.6\SetupAdmin.exe
2009-07-25 02:53 . 2009-07-23 01:03 -------- d-----w- c:\program files\Book Smart
2009-07-24 00:40 . 2006-01-06 16:54 -------- d-----w- c:\program files\Ulead Systems
2009-07-23 02:16 . 2006-01-08 04:12 -------- d-----w- c:\program files\Common Files\Real
2009-07-23 02:16 . 2006-01-08 00:52 -------- d-----w- c:\program files\Real Player
2009-07-17 18:55 . 2005-08-04 02:03 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-16 03:18 . 2009-07-16 03:15 -------- d-----w- c:\program files\Vdownloader
2009-07-14 03:43 . 2005-08-04 02:05 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-26 22:25 . 2008-09-13 20:40 1878984 ----a-w- c:\documents and settings\Emily M. Heuts\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpupdatepl\fpupdatepl.exe
2009-06-26 16:18 . 2005-08-04 02:04 659456 ----a-w- c:\windows\system32\wininet.dll
2009-06-26 16:18 . 2005-08-04 02:03 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-06-25 18:36 . 2005-08-04 02:03 95744 ----a-w- c:\windows\system32\mqsec.dll
2009-06-25 18:36 . 2005-08-04 02:03 661504 ----a-w- c:\windows\system32\mqqm.dll
2009-06-25 18:36 . 2005-08-04 02:03 517120 ----a-w- c:\windows\system32\mqsnap.dll
2009-06-25 18:36 . 2005-08-04 02:03 48640 ----a-w- c:\windows\system32\mqupgrd.dll
2009-06-25 18:36 . 2005-08-04 02:03 471552 ----a-w- c:\windows\system32\mqutil.dll
2009-06-25 18:36 . 2005-08-04 02:03 186880 ----a-w- c:\windows\system32\mqtrig.dll
2009-06-25 18:36 . 2005-08-04 02:03 177152 ----a-w- c:\windows\system32\mqrt.dll
2009-06-25 18:36 . 2005-08-04 02:03 123392 ----a-w- c:\windows\system32\mqrtdep.dll
2009-06-25 18:36 . 2005-08-04 02:03 47104 ----a-w- c:\windows\system32\mqdscli.dll
2009-06-25 18:36 . 2005-08-04 02:03 225280 ----a-w- c:\windows\system32\mqoa.dll
2009-06-25 18:36 . 2005-08-04 02:03 16896 ----a-w- c:\windows\system32\mqise.dll
2009-06-25 18:36 . 2005-08-04 02:03 138240 ----a-w- c:\windows\system32\mqad.dll
2009-06-22 11:49 . 2005-08-04 02:03 117248 ----a-w- c:\windows\system32\mqtgsvc.exe
2009-06-22 11:49 . 2005-08-04 02:03 19968 ----a-w- c:\windows\system32\mqbkup.exe
2009-06-22 11:49 . 2005-08-04 02:03 4608 ----a-w- c:\windows\system32\mqsvc.exe
2009-06-22 11:48 . 2005-08-04 02:03 91776 ----a-w- c:\windows\system32\drivers\mqac.sys
2009-06-16 14:55 . 2005-08-04 02:04 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:55 . 2005-08-04 02:03 82432 ----a-w- c:\windows\system32\fontsub.dll
2009-06-12 11:50 . 2005-08-04 02:04 80896 ----a-w- c:\windows\system32\tlntsess.exe
2009-06-12 11:50 . 2005-08-04 02:04 76288 ----a-w- c:\windows\system32\telnet.exe
2009-06-10 14:21 . 2005-08-04 02:03 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:32 . 2005-08-04 02:04 132096 ----a-w- c:\windows\system32\wkssvc.dll
2009-06-05 07:42 . 2005-08-04 02:23 655872 ----a-w- c:\windows\system32\mstscax.dll
.

------- Sigcheck -------

[-] 2008-04-14 00:11 56320 6D4FEB43EE538FC5428CC7F0565AA656 c:\windows\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\eventlog.dll
[-] 2008-04-14 00:11 56320 6D4FEB43EE538FC5428CC7F0565AA656 c:\windows\system32\eventlog.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-11 339968]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-14 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-14 688218]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-04-05 73728]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-15 122880]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2004-09-07 1077301]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2005-04-25 339968]
"NeroCheck"="c:\windows\system32\NeroCheck.exe" [2001-08-06 155648]
"PE2CKFNT SE"="c:\program files\ulead systems\ulead photo express\ChkFont.exe" [1998-07-03 25088]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2003-08-15 70816]
"Advanced Tools Check"="c:\progra~1\NORTON~1\AdvTools\ADVCHK.EXE" [2003-08-18 74920]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\agrsmmsg.exe [2004-12-21 88358]
"TPSMain"="TPSMain.exe" - c:\windows\system32\TPSMain.exe [2004-12-28 270336]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2003-06-18 54472]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\DNA\\btdna.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=

R2 nipr;nipr;c:\windows\system32\drivers\oakow.sys [x]
R3 MA763010;M-Audio Fast Track;c:\windows\system32\drivers\MA763010.sys [2004-08-31 30848]
S2 NProtectService;Norton Unerase Protection;c:\program files\Norton AntiVirus\AdvTools\NPROTECT.EXE [2002-08-14 135168]

.
Contents of the 'Scheduled Tasks' folder

2009-04-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]

2009-08-31 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
- c:\progra~1\NORTON~1\Navw32.exe [2003-08-18 06:34]

2009-09-02 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2009-08-31 21:17]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-MsnMsgr - c:\program files\Windows Live\Messenger\MsnMsgr.Exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://shoptoshiba.ca/welcome
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Emily M. Heuts\Application Data\Mozilla\Firefox\Profiles\fid7clmy.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.bourque.com
FF - plugin: c:\program files\Firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\Firefox\plugins\npmozax.dll
FF - plugin: c:\program files\Firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\Firefox\plugins\npsnapfish.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJPI150_01.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPOJI610.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-01 20:42
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-3149487197-1611643255-1872180461-1005\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{8C634EBF-491E-F48F-8586-26DFA479E0B8}*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
"oaodkpjnciabbfkfpciocmjodpejbp"=hex:64,61,6f,62,66,62,70,61,00,70
"oacncgigmaleldfmoagghpghnmalbi"=hex:6a,61,6f,62,65,62,69,64,67,65,67,70,65,6a,
6d,6e,6d,70,61,65,00,fd
"naioiejmpnalldgjcapgmhpojcdp"=hex:6a,61,6f,62,65,62,69,64,67,65,67,70,65,6a,
6d,6e,6d,70,61,65,00,fd
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(556)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(3408)
c:\program files\iTunes\iTunesMiniPlayer.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\en.lproj\iTunesMiniPlayerLocalized.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\iTunesMiniPlayer.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\TPwrCfg.DLL
c:\windows\system32\TPwrReg.dll
c:\windows\system32\TPSTrace.DLL
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\acs.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Adware\aawservice.exe
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Toshiba\ConfigFree\CFSvcs.exe
c:\windows\system32\DVDRAMSV.exe
c:\program files\M-Audio Fast Track\GBInst.exe
c:\program files\Norton AntiVirus\navapsvc.exe
c:\program files\Norton AntiVirus\SAVScan.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
c:\program files\Ulead Systems\Ulead Photo Express\CalCheck.exe
c:\program files\PostIT\PsnLite.exe
c:\windows\system32\TPSBattM.exe
c:\windows\system32\RAMASST.exe
c:\program files\palmOne\HOTSYNC.EXE
c:\progra~1\PostIT\PSNGive.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
c:\program files\Messenger\msmsgs.exe
.
**************************************************************************
.
Completion time: 2009-09-02 20:58 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-02 00:58

Pre-Run: 5,115,232,256 bytes free
Post-Run: 5,332,295,680 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

250 --- E O F --- 2009-08-30 17:29

Hi,

1) Scan a file

• Make sure to use Internet Explorer for this
• Please go to VirSCAN.org FREE on-line scan service
• Copy and paste the following file path into the "Suspicious files to scan" box on the top of the page:
  
  
  • c:\windows\system32\eventlog.dll
• Click on the Upload button
• If a pop-up appears saying the file has been scanned already, please select the ReScan button.
• Once the Scan is completed, click on the "Copy to Clipboard" button. This will copy the link of the report into the Clipboard.
• Paste the contents of the Clipboard in your next reply.

2) CFScript

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

File::
c:\windows\system32\drivers\oakow.sys

Folder::

Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\DNA\\btdna.exe"=-

Driver::
nipr

RegNull::
[HKEY_USERS\S-1-5-21-3149487197-1611643255-1872180461-1005\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{8C634EBF-491E-F48F-8586-26DFA479E0B8}*]

KillAll::

Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

3) Malwarebytes

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

In your reply I would like to see copied and pasted,

1) VirScan results
2) ComboFix log
3) Malwarebytes log

Requested logs posted below.


VIRSCAN

File information
File Name : eventlog.dll
File Size : 56320 byte
File Type : PE32 executable for MS Windows (DLL) (GUI) Intel 80386 32-bi
MD5 : 6d4feb43ee538fc5428cc7f0565aa656
SHA1 : 20df622631e9e0a3212ae79e6b2289316fd6c12e
Scanner results
Scanner results : All Scanners reported not find malware!
Time : 2009/09/02 18:16:06 (CDT)
Scanner Engine Ver Sig Ver Sig Date Scan result Time
a-squared 4.5.0.8 20090902223429 2009-09-02 - 3.999
AhnLab V3 2009.09.03.00 2009.09.03 2009-09-03 - 1.004
AntiVir 8.2.1.7 7.1.5.198 2009-09-02 - 0.464
Antiy 2.0.18 20090902.2756267 2009-09-02 - 0.123
Arcavir 2009 200909021713 2009-09-02 - 0.037
Authentium 5.1.1 200909021229 2009-09-02 - 1.145
AVAST! 4.7.4 090902-0 2009-09-02 - 0.007
AVG 8.5.288 270.13.76/2342 2009-09-03 - 0.308
BitDefender 7.81008.3922612 7.27501 2009-09-03 - 3.355
CA (VET) 9.0.0.143 31.6.6716 2009-09-03 - 0.000
ClamAV 0.95.2 9765 2009-09-02 - 0.000
Comodo 3.11 2187 2009-09-02 - 0.000
CP Secure 1.3.0.5 2009.09.02 2009-09-02 - 0.000
Dr.Web 4.44.0.9170 2009.09.02 2009-09-02 - 0.000
F-Prot 4.4.4.56 20090902 2009-09-02 - 0.000
F-Secure 7.02.73807 2009.09.02.11 2009-09-02 - 0.000
Fortinet 2.81-3.120 10.788 2009-09-02 - 0.000
GData 19.7570/19.461 20090902 2009-09-02 - 0.000
Ikarus T3.1.01.68 2009.09.02.73458 2009-09-02 - 0.000
JiangMin 11.0.800 2009.09.02 2009-09-02 - 0.000
Kaspersky 5.5.10 2009.09.02 2009-09-02 - 0.000
KingSoft 2009.2.5.15 2009.9.2.21 2009-09-02 - 0.000
McAfee 5.3.00 5728 2009-09-02 - 0.000
Microsoft 1.5005 2009.09.02 2009-09-02 - 0.000
Norman 6.01.09 6.01.00 2009-09-02 - 0.000
nProtect 20090902.01 5169944 2009-09-02 - 0.000
Panda 9.05.01 2009.09.02 2009-09-02 - 0.000
Quick Heal 10.00 2009.09.02 2009-09-02 - 0.000
Rising 20.0 21.45.24.00 2009-09-02 - 0.000
Sophos 2.89.1 4.44 2009-09-03 - 0.000
Sunbelt 5370 5370 2009-09-02 - 0.000
Symantec 1.3.0.24 20090902.005 2009-09-02 - 0.000
The Hacker 6.3.4.3 v00396 2009-09-02 - 0.000
Trend Micro 8.700-1004 6.414.06 2009-09-02 - 0.000
VBA32 3.12.10.10 20090901.1841 2009-09-01 - 0.000
ViRobot 20090902 2009.09.02 2009-09-02 - 0.000
VirusBuster 4.5.11.10 10.112.25/1842559 2009-09-02 - 0.000
Note: this file has been scanned before. Therefore, this file's scan result will not be stored in the database


COMBOFIX

ComboFix 09-09-01.04 - Emily M. Heuts 02/09/2009 20:48.2.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.446.222 [GMT -4:00]
Running from: c:\documents and settings\Emily M. Heuts\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\Emily M. Heuts\Desktop\CFScript.txt

FILE ::
"c:\windows\system32\drivers\oakow.sys"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_nipr


((((((((((((((((((((((((( Files Created from 2009-08-03 to 2009-09-03 )))))))))))))))))))))))))))))))
.

2009-08-31 23:43 . 2009-08-31 23:52 -------- d-----w- c:\program files\Hijack This
2009-08-31 01:08 . 2002-08-14 10:03 34578 ----a-w- c:\windows\system32\drivers\NPDRIVER.SYS
2009-08-31 01:06 . 2009-08-31 01:06 2397 ----a-w- c:\windows\system32\drivers\symlcbrd.sys
2009-08-31 01:06 . 2009-08-31 02:38 -------- d-----w- c:\program files\Norton AntiVirus
2009-08-31 01:06 . 2003-08-16 07:22 83208 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-08-31 01:06 . 2003-08-16 07:22 82136 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-31 01:06 . 2009-08-31 01:06 -------- d-----w- c:\program files\Symantec
2009-08-30 17:27 . 2009-08-30 17:27 -------- d-----w- c:\windows\ServicePackFiles
2009-08-18 02:10 . 2009-06-05 07:42 655872 -c----w- c:\windows\system32\dllcache\mstscax.dll
2009-08-05 09:11 . 2009-08-05 09:11 204800 -c----w- c:\windows\system32\dllcache\mswebdvd.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-02 11:27 . 2006-01-05 23:29 -------- d-----w- c:\program files\Firefox
2009-08-31 01:09 . 2006-01-08 17:31 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-08-31 01:07 . 2005-08-04 17:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-08-30 23:40 . 2006-09-16 16:51 -------- d-----w- c:\program files\Thunderbird
2009-08-30 22:21 . 2009-08-30 22:20 889632 ----a-w- c:\windows\system32\xa.tmp
2009-08-05 09:11 . 2005-08-04 02:03 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-28 03:02 . 2009-07-28 03:02 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-07-28 03:02 . 2006-01-05 23:56 -------- d-----w- c:\program files\iTunes
2009-07-28 03:02 . 2009-07-28 03:02 -------- d-----w- c:\program files\iPod
2009-07-28 03:02 . 2007-07-11 04:29 -------- d-----w- c:\program files\Common Files\Apple
2009-07-28 02:58 . 2009-07-28 02:58 -------- d-----w- c:\program files\Bonjour
2009-07-28 02:57 . 2009-07-28 02:56 -------- d-----w- c:\program files\QuickTime
2009-07-28 02:49 . 2009-07-28 02:49 75040 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.1.6\SetupAdmin.exe
2009-07-25 02:53 . 2009-07-23 01:03 -------- d-----w- c:\program files\Book Smart
2009-07-24 00:40 . 2006-01-06 16:54 -------- d-----w- c:\program files\Ulead Systems
2009-07-23 02:16 . 2006-01-08 04:12 -------- d-----w- c:\program files\Common Files\Real
2009-07-23 02:16 . 2006-01-08 00:52 -------- d-----w- c:\program files\Real Player
2009-07-17 18:55 . 2005-08-04 02:03 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-16 03:18 . 2009-07-16 03:15 -------- d-----w- c:\program files\Vdownloader
2009-07-14 03:43 . 2005-08-04 02:05 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-26 22:25 . 2008-09-13 20:40 1878984 ----a-w- c:\documents and settings\Emily M. Heuts\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpupdatepl\fpupdatepl.exe
2009-06-26 16:18 . 2005-08-04 02:04 659456 ------w- c:\windows\system32\wininet.dll
2009-06-26 16:18 . 2005-08-04 02:03 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-06-25 18:36 . 2005-08-04 02:03 95744 ----a-w- c:\windows\system32\mqsec.dll
2009-06-25 18:36 . 2005-08-04 02:03 661504 ----a-w- c:\windows\system32\mqqm.dll
2009-06-25 18:36 . 2005-08-04 02:03 517120 ----a-w- c:\windows\system32\mqsnap.dll
2009-06-25 18:36 . 2005-08-04 02:03 48640 ----a-w- c:\windows\system32\mqupgrd.dll
2009-06-25 18:36 . 2005-08-04 02:03 471552 ----a-w- c:\windows\system32\mqutil.dll
2009-06-25 18:36 . 2005-08-04 02:03 186880 ----a-w- c:\windows\system32\mqtrig.dll
2009-06-25 18:36 . 2005-08-04 02:03 177152 ----a-w- c:\windows\system32\mqrt.dll
2009-06-25 18:36 . 2005-08-04 02:03 123392 ----a-w- c:\windows\system32\mqrtdep.dll
2009-06-25 18:36 . 2005-08-04 02:03 47104 ----a-w- c:\windows\system32\mqdscli.dll
2009-06-25 18:36 . 2005-08-04 02:03 225280 ----a-w- c:\windows\system32\mqoa.dll
2009-06-25 18:36 . 2005-08-04 02:03 16896 ----a-w- c:\windows\system32\mqise.dll
2009-06-25 18:36 . 2005-08-04 02:03 138240 ----a-w- c:\windows\system32\mqad.dll
2009-06-22 11:49 . 2005-08-04 02:03 117248 ----a-w- c:\windows\system32\mqtgsvc.exe
2009-06-22 11:49 . 2005-08-04 02:03 19968 ----a-w- c:\windows\system32\mqbkup.exe
2009-06-22 11:49 . 2005-08-04 02:03 4608 ----a-w- c:\windows\system32\mqsvc.exe
2009-06-22 11:48 . 2005-08-04 02:03 91776 ----a-w- c:\windows\system32\drivers\mqac.sys
2009-06-16 14:55 . 2005-08-04 02:04 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:55 . 2005-08-04 02:03 82432 ----a-w- c:\windows\system32\fontsub.dll
2009-06-12 11:50 . 2005-08-04 02:04 80896 ----a-w- c:\windows\system32\tlntsess.exe
2009-06-12 11:50 . 2005-08-04 02:04 76288 ----a-w- c:\windows\system32\telnet.exe
2009-06-10 14:21 . 2005-08-04 02:03 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:32 . 2005-08-04 02:04 132096 ----a-w- c:\windows\system32\wkssvc.dll
2009-06-05 07:42 . 2005-08-04 02:23 655872 ----a-w- c:\windows\system32\mstscax.dll
.

------- Sigcheck -------

[-] 2008-04-14 00:11 56320 6D4FEB43EE538FC5428CC7F0565AA656 c:\windows\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\eventlog.dll
[-] 2008-04-14 00:11 56320 6D4FEB43EE538FC5428CC7F0565AA656 c:\windows\system32\eventlog.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-11 339968]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-14 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-14 688218]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-04-05 73728]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-15 122880]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2004-09-07 1077301]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2005-04-25 339968]
"NeroCheck"="c:\windows\system32\NeroCheck.exe" [2001-08-06 155648]
"PE2CKFNT SE"="c:\program files\ulead systems\ulead photo express\ChkFont.exe" [1998-07-03 25088]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2003-08-15 70816]
"Advanced Tools Check"="c:\progra~1\NORTON~1\AdvTools\ADVCHK.EXE" [2003-08-18 74920]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\agrsmmsg.exe [2004-12-21 88358]
"TPSMain"="TPSMain.exe" - c:\windows\system32\TPSMain.exe [2004-12-28 270336]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2003-06-18 54472]

c:\documents and settings\Emily M. Heuts\Start Menu\Programs\Startup\
HotSync Manager.lnk - c:\program files\palmOne\HOTSYNC.EXE [2004-3-4 299008]
PowerReg Scheduler.exe [2007-2-18 233472]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Photo Express Calendar Checker SE.lnk - c:\program files\Ulead Systems\Ulead Photo Express\CalCheck.exe [2009-7-23 55296]
Post-itr Software Notes Lite.lnk - c:\program files\PostIT\PsnLite.exe [2006-1-8 1622016]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2005-8-4 155648]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=

R3 MA763010;M-Audio Fast Track;c:\windows\system32\drivers\MA763010.sys [2004-08-31 30848]
S2 NProtectService;Norton Unerase Protection;c:\program files\Norton AntiVirus\AdvTools\NPROTECT.EXE [2002-08-14 135168]

.
Contents of the 'Scheduled Tasks' folder

2009-04-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]

2009-08-31 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
- c:\progra~1\NORTON~1\Navw32.exe [2003-08-18 06:34]

2009-09-03 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2009-08-31 21:17]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://shoptoshiba.ca/welcome
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Emily M. Heuts\Application Data\Mozilla\Firefox\Profiles\fid7clmy.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.bourque.com
FF - plugin: c:\program files\Firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\Firefox\plugins\npmozax.dll
FF - plugin: c:\program files\Firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\Firefox\plugins\npsnapfish.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPJPI150_01.dll
FF - plugin: c:\program files\Java\jre1.5.0_01\bin\NPOJI610.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-02 20:57
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(556)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(2868)
c:\program files\iTunes\iTunesMiniPlayer.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\en.lproj\iTunesMiniPlayerLocalized.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\iTunesMiniPlayer.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\TPwrCfg.DLL
c:\windows\system32\TPwrReg.dll
c:\windows\system32\TPSTrace.DLL
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\acs.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Adware\aawservice.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Toshiba\ConfigFree\CFSvcs.exe
c:\windows\system32\DVDRAMSV.exe
c:\program files\M-Audio Fast Track\GBInst.exe
c:\program files\Norton AntiVirus\navapsvc.exe
c:\program files\Norton AntiVirus\SAVScan.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\ati2evxx.exe
c:\windows\system32\TPSBattM.exe
c:\progra~1\PostIT\PSNGive.exe
c:\program files\Messenger\msmsgs.exe
.
**************************************************************************
.
Completion time: 2009-09-03 21:05 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-03 01:05
ComboFix2.txt 2009-09-02 00:58

Pre-Run: 5,223,227,392 bytes free
Post-Run: 5,278,494,720 bytes free

208 --- E O F --- 2009-08-30 17:29


MBAM

Malwarebytes' Anti-Malware 1.40
Database version: 2734
Windows 5.1.2600 Service Pack 2

02/09/2009 9:20:26 PM
mbam-log-2009-09-02 (21-20-26).txt

Scan type: Quick Scan
Objects scanned: 97578
Time elapsed: 4 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\xa.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.

Hi,

Things are looking better.

1) TFC

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

2) JavaRa

Please download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Open JavaRa.exe again and select Search For Updates.
• Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

3) Kaspersky Scan

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:

• Close any open programs
• Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.

3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.

• Once the update is complete, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, adware, dialers, and other riskware
  • Archives
  • E-mail databases
• Click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View report... at the bottom.
• Click the Save report... button.
  
  
  
  
• Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply

In your reply I would like to see copied and pasted,

1) Kaspersky Scan

EDIT DOUBLE POSTED

Edited by chamber, 03 September 2009 - 01:08 AM.

wow, my computer must have been really infected!

Scan Log listed below.


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Sunday, September 6, 2009
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, September 06, 2009 03:33:18
Records in database: 2751034
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 71847
Threats found: 11
Infected objects found: 24
Suspicious objects found: 0
Scan duration: 02:27:48


File name / Threat / Threats count
C:\Documents and Settings\Emily M. Heuts\My Documents\My Music\here i am downhere - greatest hits.mp3 Infected: Trojan-Downloader.WMA.GetCodec.n 1
C:\Documents and Settings\Emily M. Heuts\My Documents\My Music\you are my god.mp3 Infected: Trojan-Downloader.WMA.GetCodec.u 1
C:\Qoobox\Quarantine\C\WINDOWS\msa.exe.vir Infected: Trojan.Win32.FraudPack.sra 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\kbiwkmrsnkvymx.sys.vir Infected: Packed.Win32.TDSS.z 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\UACtrdnsxyvyh.sys.vir Infected: Rootkit.Win32.Agent.oxr 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\kbiwkmaksvbwib.dll.vir Infected: Packed.Win32.TDSS.z 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\kbiwkmenipfmqd.dll.vir Infected: Packed.Win32.TDSS.z 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACeyxmybskbh.dll.vir Infected: Packed.Win32.TDSS.y 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACjdcjfdfwru.dll.vir Infected: Packed.Win32.TDSS.y 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACqjaajskxld.dll.vir Infected: Trojan.Win32.Tdss.anrc 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACylybgrajgg.dll.vir Infected: Trojan.Win32.TDSS.amwo 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\__c00FF409.dat.vir Infected: not-a-virus:FraudTool.Win32.VistaAntivirus.b 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\___c00728D1_.dat.zip Infected: Trojan-Downloader.Win32.Agent.abtf 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\~.exe.vir Infected: Trojan.Win32.Agent.aaqk 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP899\A0080592.sys Infected: Packed.Win32.TDSS.z 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP899\A0080593.dll Infected: Packed.Win32.TDSS.z 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP899\A0080594.dll Infected: Packed.Win32.TDSS.z 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP899\A0080595.sys Infected: Rootkit.Win32.Agent.oxr 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP899\A0080596.dll Infected: Trojan.Win32.TDSS.amwo 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP899\A0080597.dll Infected: Trojan.Win32.Tdss.anrc 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP899\A0080598.dll Infected: Packed.Win32.TDSS.y 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP899\A0080599.dll Infected: Packed.Win32.TDSS.y 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP900\A0080623.exe Infected: Trojan.Win32.FraudPack.sra 1
C:\System Volume Information\_restore{8A459503-A347-40C4-85FD-058561340A33}\RP900\A0080624.exe Infected: Trojan.Win32.Agent.aaqk 1

Selected area has been scanned.

Hello EHeuters,

I am standing in for chambers while he is away getting married.

Most of those have been quarantined in the tools we use or are in System Restore and will be removed at the end when we run cleanup. Should be next post all going well.

Couple there to deal with though.

Now

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

KillAll::

File::
C:\Documents and Settings\Emily M. Heuts\My Documents\My Music\here i am downhere - greatest hits.mp3
C:\Documents and Settings\Emily M. Heuts\My Documents\My Music\you are my god.mp3

Reboot::

Save this as CFScript.txt, in the same location as ComboFix.exe



Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt.

Please post that here for further review and tell me how your computer is now.

Hello emeraldnzl, thanks for helping out!
My computer is running much better and faster now. Log is posted below:


ComboFix 09-09-01.04 - Emily M. Heuts 06/09/2009 18:22.3.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.446.203 [GMT -4:00]
Running from: c:\documents and settings\Emily M. Heuts\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\Emily M. Heuts\Desktop\CFScript.txt

FILE ::
"c:\documents and settings\Emily M. Heuts\My Documents\My Music\here i am downhere - greatest hits.mp3"
"c:\documents and settings\Emily M. Heuts\My Documents\My Music\you are my god.mp3"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Emily M. Heuts\My Documents\My Music\here i am downhere - greatest hits.mp3
c:\documents and settings\Emily M. Heuts\My Documents\My Music\you are my god.mp3
c:\windows\Installer\f7a3.msi

.
((((((((((((((((((((((((( Files Created from 2009-08-06 to 2009-09-06 )))))))))))))))))))))))))))))))
.

2009-09-05 12:34 . 2009-09-05 12:33 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-03 01:12 . 2009-09-03 01:12 -------- d-----w- c:\documents and settings\Emily M. Heuts\Application Data\Malwarebytes
2009-09-03 01:12 . 2009-08-03 17:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-03 01:12 . 2009-09-03 01:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-09-03 01:12 . 2009-09-03 01:12 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-09-03 01:12 . 2009-08-03 17:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-31 23:43 . 2009-08-31 23:52 -------- d-----w- c:\program files\Hijack This
2009-08-31 01:08 . 2002-08-14 10:03 34578 ----a-w- c:\windows\system32\drivers\NPDRIVER.SYS
2009-08-31 01:06 . 2009-08-31 01:06 2397 ----a-w- c:\windows\system32\drivers\symlcbrd.sys
2009-08-31 01:06 . 2009-08-31 02:38 -------- d-----w- c:\program files\Norton AntiVirus
2009-08-31 01:06 . 2003-08-16 07:22 83208 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-08-31 01:06 . 2003-08-16 07:22 82136 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-31 01:06 . 2009-08-31 01:06 -------- d-----w- c:\program files\Symantec
2009-08-30 17:27 . 2009-08-30 17:27 -------- d-----w- c:\windows\ServicePackFiles
2009-08-18 02:10 . 2009-06-05 07:42 655872 -c----w- c:\windows\system32\dllcache\mstscax.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-06 12:16 . 2006-01-05 23:29 -------- d-----w- c:\program files\Firefox
2009-09-05 12:33 . 2005-08-04 03:28 -------- d-----w- c:\program files\Java
2009-08-31 01:09 . 2006-01-08 17:31 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-08-31 01:07 . 2005-08-04 17:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-08-30 23:40 . 2006-09-16 16:51 -------- d-----w- c:\program files\Thunderbird
2009-08-05 09:11 . 2005-08-04 02:03 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-28 03:02 . 2009-07-28 03:02 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-07-28 03:02 . 2006-01-05 23:56 -------- d-----w- c:\program files\iTunes
2009-07-28 03:02 . 2009-07-28 03:02 -------- d-----w- c:\program files\iPod
2009-07-28 03:02 . 2007-07-11 04:29 -------- d-----w- c:\program files\Common Files\Apple
2009-07-28 02:58 . 2009-07-28 02:58 -------- d-----w- c:\program files\Bonjour
2009-07-28 02:57 . 2009-07-28 02:56 -------- d-----w- c:\program files\QuickTime
2009-07-28 02:49 . 2009-07-28 02:49 75040 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.2.1.6\SetupAdmin.exe
2009-07-25 02:53 . 2009-07-23 01:03 -------- d-----w- c:\program files\Book Smart
2009-07-24 00:40 . 2006-01-06 16:54 -------- d-----w- c:\program files\Ulead Systems
2009-07-23 02:16 . 2006-01-08 04:12 -------- d-----w- c:\program files\Common Files\Real
2009-07-23 02:16 . 2006-01-08 00:52 -------- d-----w- c:\program files\Real Player
2009-07-17 18:55 . 2005-08-04 02:03 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-16 03:18 . 2009-07-16 03:15 -------- d-----w- c:\program files\Vdownloader
2009-07-14 03:43 . 2005-08-04 02:05 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-26 22:25 . 2008-09-13 20:40 1878984 ----a-w- c:\documents and settings\Emily M. Heuts\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpupdatepl\fpupdatepl.exe
2009-06-26 16:18 . 2005-08-04 02:04 659456 ------w- c:\windows\system32\wininet.dll
2009-06-26 16:18 . 2005-08-04 02:03 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-06-25 18:36 . 2005-08-04 02:03 95744 ----a-w- c:\windows\system32\mqsec.dll
2009-06-25 18:36 . 2005-08-04 02:03 661504 ----a-w- c:\windows\system32\mqqm.dll
2009-06-25 18:36 . 2005-08-04 02:03 517120 ----a-w- c:\windows\system32\mqsnap.dll
2009-06-25 18:36 . 2005-08-04 02:03 48640 ----a-w- c:\windows\system32\mqupgrd.dll
2009-06-25 18:36 . 2005-08-04 02:03 471552 ----a-w- c:\windows\system32\mqutil.dll
2009-06-25 18:36 . 2005-08-04 02:03 186880 ----a-w- c:\windows\system32\mqtrig.dll
2009-06-25 18:36 . 2005-08-04 02:03 177152 ----a-w- c:\windows\system32\mqrt.dll
2009-06-25 18:36 . 2005-08-04 02:03 123392 ----a-w- c:\windows\system32\mqrtdep.dll
2009-06-25 18:36 . 2005-08-04 02:03 47104 ----a-w- c:\windows\system32\mqdscli.dll
2009-06-25 18:36 . 2005-08-04 02:03 225280 ----a-w- c:\windows\system32\mqoa.dll
2009-06-25 18:36 . 2005-08-04 02:03 16896 ----a-w- c:\windows\system32\mqise.dll
2009-06-25 18:36 . 2005-08-04 02:03 138240 ----a-w- c:\windows\system32\mqad.dll
2009-06-22 11:49 . 2005-08-04 02:03 117248 ----a-w- c:\windows\system32\mqtgsvc.exe
2009-06-22 11:49 . 2005-08-04 02:03 19968 ----a-w- c:\windows\system32\mqbkup.exe
2009-06-22 11:49 . 2005-08-04 02:03 4608 ----a-w- c:\windows\system32\mqsvc.exe
2009-06-22 11:48 . 2005-08-04 02:03 91776 ----a-w- c:\windows\system32\drivers\mqac.sys
2009-06-16 14:55 . 2005-08-04 02:04 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:55 . 2005-08-04 02:03 82432 ----a-w- c:\windows\system32\fontsub.dll
2009-06-12 11:50 . 2005-08-04 02:04 80896 ----a-w- c:\windows\system32\tlntsess.exe
2009-06-12 11:50 . 2005-08-04 02:04 76288 ----a-w- c:\windows\system32\telnet.exe
2009-06-10 14:21 . 2005-08-04 02:03 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:32 . 2005-08-04 02:04 132096 ----a-w- c:\windows\system32\wkssvc.dll
.

------- Sigcheck -------

[-] 2008-04-14 00:11 56320 6D4FEB43EE538FC5428CC7F0565AA656 c:\windows\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\eventlog.dll
[-] 2008-04-14 00:11 56320 6D4FEB43EE538FC5428CC7F0565AA656 c:\windows\system32\eventlog.dll
.
((((((((((((((((((((((((((((( SnapShot@2009-09-02_00.42.46 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-09-06 22:30 . 2009-09-06 22:30 16384 c:\windows\temp\Perflib_Perfdata_678.dat
+ 2009-09-05 12:34 . 2009-09-05 12:33 149280 c:\windows\system32\javaws.exe
+ 2009-09-05 12:34 . 2009-09-05 12:33 145184 c:\windows\system32\javaw.exe
+ 2009-09-05 12:34 . 2009-09-05 12:33 145184 c:\windows\system32\java.exe
+ 2009-09-05 12:33 . 2009-09-05 12:33 1757696 c:\windows\Installer\bcb9d.msi
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-11 339968]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-14 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-14 688218]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-04-05 73728]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-15 122880]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2004-09-07 1077301]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2005-04-25 339968]
"NeroCheck"="c:\windows\system32\NeroCheck.exe" [2001-08-06 155648]
"PE2CKFNT SE"="c:\program files\ulead systems\ulead photo express\ChkFont.exe" [1998-07-03 25088]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2003-08-15 70816]
"Advanced Tools Check"="c:\progra~1\NORTON~1\AdvTools\ADVCHK.EXE" [2003-08-18 74920]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-05 149280]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\agrsmmsg.exe [2004-12-21 88358]
"TPSMain"="TPSMain.exe" - c:\windows\system32\TPSMain.exe [2004-12-28 270336]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2003-06-18 54472]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=

S3 MA763010;M-Audio Fast Track;c:\windows\system32\drivers\MA763010.sys [02/05/2007 8:46 PM 30848]
.
Contents of the 'Scheduled Tasks' folder

2009-04-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]

2009-09-05 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
- c:\progra~1\NORTON~1\Navw32.exe [2003-08-18 06:34]

2009-09-06 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2009-08-31 21:17]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://shoptoshiba.ca/welcome
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Emily M. Heuts\Application Data\Mozilla\Firefox\Profiles\fid7clmy.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.bourque.com
FF - plugin: c:\program files\Firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\Firefox\plugins\npmozax.dll
FF - plugin: c:\program files\Firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\Firefox\plugins\npsnapfish.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-06 18:31
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(568)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(224)
c:\program files\iTunes\iTunesMiniPlayer.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\en.lproj\iTunesMiniPlayerLocalized.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\iTunesMiniPlayer.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\windows\system32\TPwrCfg.DLL
c:\windows\system32\TPwrReg.dll
c:\windows\system32\TPSTrace.DLL
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\acs.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Adware\aawservice.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Toshiba\ConfigFree\CFSvcs.exe
c:\windows\system32\DVDRAMSV.exe
c:\program files\M-Audio Fast Track\GBInst.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Norton AntiVirus\navapsvc.exe
c:\program files\Norton AntiVirus\AdvTools\NPROTECT.EXE
c:\program files\Norton AntiVirus\SAVScan.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
c:\windows\system32\ati2evxx.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\TPSBattM.exe
c:\program files\Ulead Systems\Ulead Photo Express\CalCheck.exe
c:\program files\PostIT\PsnLite.exe
c:\windows\system32\RAMASST.exe
c:\program files\palmOne\HOTSYNC.EXE
c:\progra~1\PostIT\PSNGive.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Messenger\msmsgs.exe
.
**************************************************************************
.
Completion time: 2009-09-06 18:45 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-06 22:45
ComboFix2.txt 2009-09-03 01:05
ComboFix3.txt 2009-09-02 00:58

Pre-Run: 4,285,161,472 bytes free
Post-Run: 5,003,382,784 bytes free

214 --- E O F --- 2009-08-30 17:29

Hello EHeauters,

That ComboFix log shows you have a bad system file there. This stems from the original infection and it needs to be replaced. Normally it would be a simple matter of copying from a good version across to the bad (patched) one. Unfortunately ComboFix is suggesting that there isn't a good copy on your machine. We will run a search and see if we can find a copy but the chances are slim. Another way to do it is to copy from the Windows Installation Disk. Do you have your Windows Disk?

We need to find a file on your computer.

Go to Start, then Run and copy/paste the following bold command into the Run box, then click OK:

cmd /c PEV -l "%systemdrive%\eventlog.dll" >Log.txt&Log.txt&del Log.txt

A Notepad file will open. Please post the contents of Log.txt in your next reply.

Step 2

We can also look in System Restore to see if there is a copy in there. To do this:

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

KillAll::

SysRst::

Save this as CFScript.txt, in the same location as ComboFix.exe



Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt. Please post that here for further review.

So when you return please post

• Log.txt
• ComboFix.txt
• and tell me if you have your Windows Installation Disk.

Hello -

1) I don't have my Windows Installation cd.
2) Logs posted below:


----a-w- 56,320 2008-04-14 00:11:53 C:\WINDOWS\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\eventlog.dll
----a-w- 56,320 2008-04-14 00:11:53 C:\WINDOWS\system32\eventlog.dll

Entries: 2 (2)
Directories: 0 Files: 2
Bytes: 112,640 Blocks: 220



ComboFix 09-09-06.03 - Emily M. Heuts 06/09/2009 20:34.4.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.446.200 [GMT -4:00]
Running from: c:\documents and settings\Emily M. Heuts\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\Emily M. Heuts\Desktop\CFScript.txt
.

((((((((((((((((((((((((( Files Created from 2009-08-07 to 2009-09-07 )))))))))))))))))))))))))))))))
.

2009-09-05 12:34 . 2009-09-05 12:33 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-03 01:12 . 2009-09-03 01:12 -------- d-----w- c:\documents and settings\Emily M. Heuts\Application Data\Malwarebytes
2009-09-03 01:12 . 2009-08-03 17:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-03 01:12 . 2009-09-03 01:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-09-03 01:12 . 2009-09-03 01:12 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-09-03 01:12 . 2009-08-03 17:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-31 23:43 . 2009-08-31 23:52 -------- d-----w- c:\program files\Hijack This
2009-08-31 01:08 . 2002-08-14 10:03 34578 ----a-w- c:\windows\system32\drivers\NPDRIVER.SYS
2009-08-31 01:06 . 2009-08-31 01:06 2397 ----a-w- c:\windows\system32\drivers\symlcbrd.sys
2009-08-31 01:06 . 2009-08-31 02:38 -------- d-----w- c:\program files\Norton AntiVirus
2009-08-31 01:06 . 2003-08-16 07:22 83208 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-08-31 01:06 . 2003-08-16 07:22 82136 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-31 01:06 . 2009-08-31 01:06 -------- d-----w- c:\program files\Symantec
2009-08-30 17:27 . 2009-08-30 17:27 -------- d-----w- c:\windows\ServicePackFiles
2009-08-18 02:10 . 2009-06-05 07:42 655872 -c----w- c:\windows\system32\dllcache\mstscax.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-06 22:49 . 2006-01-05 23:29 -------- d-----w- c:\program files\Firefox
2009-09-05 12:33 . 2005-08-04 03:28 -------- d-----w- c:\program files\Java
2009-08-31 01:09 . 2006-01-08 17:31 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-08-31 01:07 . 2005-08-04 17:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
2009-08-30 23:40 . 2006-09-16 16:51 -------- d-----w- c:\program files\Thunderbird
2009-08-05 09:11 . 2005-08-04 02:03 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-28 03:02 . 2009-07-28 03:02 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-07-28 03:02 . 2006-01-05 23:56 -------- d-----w- c:\program files\iTunes
2009-07-28 03:02 . 2009-07-28 03:02 -------- d-----w- c:\program files\iPod
2009-07-28 03:02 . 2007-07-11 04:29 -------- d-----w- c:\program files\Common Files\Apple
2009-07-28 02:58 . 2009-07-28 02:58 -------- d-----w- c:\program files\Bonjour
2009-07-28 02:57 . 2009-07-28 02:56 -------- d-----w- c:\program files\QuickTime
2009-07-25 02:53 . 2009-07-23 01:03 -------- d-----w- c:\program files\Book Smart
2009-07-24 00:40 . 2006-01-06 16:54 -------- d-----w- c:\program files\Ulead Systems
2009-07-23 02:16 . 2006-01-08 04:12 -------- d-----w- c:\program files\Common Files\Real
2009-07-23 02:16 . 2006-01-08 00:52 -------- d-----w- c:\program files\Real Player
2009-07-17 18:55 . 2005-08-04 02:03 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-16 03:18 . 2009-07-16 03:15 -------- d-----w- c:\program files\Vdownloader
2009-07-14 03:43 . 2005-08-04 02:05 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-26 16:18 . 2005-08-04 02:04 659456 ------w- c:\windows\system32\wininet.dll
2009-06-26 16:18 . 2005-08-04 02:03 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-06-25 18:36 . 2005-08-04 02:03 95744 ----a-w- c:\windows\system32\mqsec.dll
2009-06-25 18:36 . 2005-08-04 02:03 661504 ----a-w- c:\windows\system32\mqqm.dll
2009-06-25 18:36 . 2005-08-04 02:03 517120 ----a-w- c:\windows\system32\mqsnap.dll
2009-06-25 18:36 . 2005-08-04 02:03 48640 ----a-w- c:\windows\system32\mqupgrd.dll
2009-06-25 18:36 . 2005-08-04 02:03 471552 ----a-w- c:\windows\system32\mqutil.dll
2009-06-25 18:36 . 2005-08-04 02:03 186880 ----a-w- c:\windows\system32\mqtrig.dll
2009-06-25 18:36 . 2005-08-04 02:03 177152 ----a-w- c:\windows\system32\mqrt.dll
2009-06-25 18:36 . 2005-08-04 02:03 123392 ----a-w- c:\windows\system32\mqrtdep.dll
2009-06-25 18:36 . 2005-08-04 02:03 47104 ----a-w- c:\windows\system32\mqdscli.dll
2009-06-25 18:36 . 2005-08-04 02:03 225280 ----a-w- c:\windows\system32\mqoa.dll
2009-06-25 18:36 . 2005-08-04 02:03 16896 ----a-w- c:\windows\system32\mqise.dll
2009-06-25 18:36 . 2005-08-04 02:03 138240 ----a-w- c:\windows\system32\mqad.dll
2009-06-22 11:49 . 2005-08-04 02:03 117248 ----a-w- c:\windows\system32\mqtgsvc.exe
2009-06-22 11:49 . 2005-08-04 02:03 19968 ----a-w- c:\windows\system32\mqbkup.exe
2009-06-22 11:49 . 2005-08-04 02:03 4608 ----a-w- c:\windows\system32\mqsvc.exe
2009-06-22 11:48 . 2005-08-04 02:03 91776 ----a-w- c:\windows\system32\drivers\mqac.sys
2009-06-16 14:55 . 2005-08-04 02:04 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:55 . 2005-08-04 02:03 82432 ----a-w- c:\windows\system32\fontsub.dll
2009-06-12 11:50 . 2005-08-04 02:04 80896 ----a-w- c:\windows\system32\tlntsess.exe
2009-06-12 11:50 . 2005-08-04 02:04 76288 ----a-w- c:\windows\system32\telnet.exe
2009-06-10 14:21 . 2005-08-04 02:03 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:32 . 2005-08-04 02:04 132096 ----a-w- c:\windows\system32\wkssvc.dll
.

------- Sigcheck -------

[-] 6D4FEB43EE538FC5428CC7F0565AA656 [5.1.2600.5512 (xpsp.080413-2111)] c:\windows\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\eventlog.dll
[-] 6D4FEB43EE538FC5428CC7F0565AA656 [5.1.2600.5512 (xpsp.080413-2111)] c:\windows\system32\eventlog.dll
.
((((((((((((((((((((((((((((( SnapShot@2009-09-02_00.42.46 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-09-07 00:42 . 2009-09-07 00:42 16384 c:\windows\temp\Perflib_Perfdata_680.dat
+ 2009-09-05 12:34 . 2009-09-05 12:33 149280 c:\windows\system32\javaws.exe
+ 2009-09-05 12:34 . 2009-09-05 12:33 145184 c:\windows\system32\javaw.exe
+ 2009-09-05 12:34 . 2009-09-05 12:33 145184 c:\windows\system32\java.exe
+ 2009-09-05 12:33 . 2009-09-05 12:33 1757696 c:\windows\Installer\bcb9d.msi
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-11 339968]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-14 98394]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2004-10-14 688218]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-04-05 73728]
"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-15 122880]
"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2004-09-07 1077301]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2005-04-25 339968]
"NeroCheck"="c:\windows\system32\NeroCheck.exe" [2001-08-06 155648]
"PE2CKFNT SE"="c:\program files\ulead systems\ulead photo express\ChkFont.exe" [1998-07-03 25088]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-07-13 292128]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2003-08-15 70816]
"Advanced Tools Check"="c:\progra~1\NORTON~1\AdvTools\ADVCHK.EXE" [2003-08-18 74920]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-05 149280]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\agrsmmsg.exe [2004-12-21 88358]
"TPSMain"="TPSMain.exe" - c:\windows\system32\TPSMain.exe [2004-12-28 270336]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2003-06-18 54472]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\java.exe"=

R3 MA763010;M-Audio Fast Track;c:\windows\system32\drivers\MA763010.sys [2004-08-31 30848]
S2 NProtectService;Norton Unerase Protection;c:\program files\Norton AntiVirus\AdvTools\NPROTECT.EXE [2002-08-14 135168]

.
Contents of the 'Scheduled Tasks' folder

2009-04-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 16:34]

2009-09-05 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
- c:\progra~1\NORTON~1\Navw32.exe [2003-08-18 06:34]

2009-09-07 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2009-08-31 21:17]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://shoptoshiba.ca/welcome
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Emily M. Heuts\Application Data\Mozilla\Firefox\Profiles\fid7clmy.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.bourque.com
FF - plugin: c:\program files\Firefox\plugins\NPAdbESD.dll
FF - plugin: c:\program files\Firefox\plugins\npmozax.dll
FF - plugin: c:\program files\Firefox\plugins\npmusicn.dll
FF - plugin: c:\program files\Firefox\plugins\npsnapfish.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-06 20:43
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(560)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(1164)
c:\program files\iTunes\iTunesMiniPlayer.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\en.lproj\iTunesMiniPlayerLocalized.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\iTunesMiniPlayer.dll
c:\progra~1\WINDOW~2\wmpband.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\windows\system32\TPwrCfg.DLL
c:\windows\system32\TPwrReg.dll
c:\windows\system32\TPSTrace.DLL
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\windows\system32\acs.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Adware\aawservice.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Toshiba\ConfigFree\CFSvcs.exe
c:\windows\system32\DVDRAMSV.exe
c:\program files\M-Audio Fast Track\GBInst.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Norton AntiVirus\navapsvc.exe
c:\program files\Norton AntiVirus\SAVScan.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\program files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
c:\windows\system32\ati2evxx.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\TPSBattM.exe
c:\program files\Ulead Systems\Ulead Photo Express\CalCheck.exe
c:\program files\PostIT\PsnLite.exe
c:\windows\system32\RAMASST.exe
c:\program files\palmOne\HOTSYNC.EXE
c:\progra~1\PostIT\PSNGive.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Messenger\msmsgs.exe
.
**************************************************************************
.
Completion time: 2009-09-07 20:54 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-07 00:54
ComboFix2.txt 2009-09-06 22:45
ComboFix3.txt 2009-09-03 01:05
ComboFix4.txt 2009-09-02 00:58

Pre-Run: 4,869,603,328 bytes free
Post-Run: 4,963,880,960 bytes free

204 --- E O F --- 2009-08-30 17:29

Okay so we are out of luck there.

The only copies we are able to find are both patched ones and you don't have a Windows Disk to take a copy from.

I see you do not have SP3 installed.

I am thinking that if you update your Windows to Service Pack 3 that you might get another file copy that way. It will also help your security.

Unless you have a reason not to, please go to Windows Update and install all updates including Service Pack 3.

Come back when that is done and we will have another look.

Alrighty, I've installed Service Pack 3. Should I run another log?