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Help With Google Redirect Problem [Closed] [Solved]
handhfan
post Oct 5 2009, 08:01 PM
Post #16


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Posts: 8,651
From: Massachusetts
OS: Windows XP Pro, Windows 7 Pro 64- and 32-bit; Virtual PC



Personally, my favorite free AV is Avira Anti-Vir, though avast! is good too. AVG has gotten quite bloaty and has a bunch of false positives, and is not as good as it used to be. Avast! or Avira would be my recommendations.


Your logs look clean. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. If you have any questions or other problems, please let me know. Other than that, and the steps below, you should be all set. smile.gif


  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


Please update Adobe Reader, by downloading and installing Adobe Reader 9.1.

Next, let's clean your restore points and set a new one:

Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:
  • Select Start > All Programs > Accessories > System tools > System Restore.
  • On the dialogue box that appears select Create a Restore Point
  • Click NEXT
  • Enter a name e.g. Clean
  • Click CREATE

You now have a clean restore point, to get rid of the bad ones:
  • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
  • In the Drop down box that appears select your main drive e.g. C
  • Click OK
  • The System will do some calculation and the display a dialogue box with TABS
  • Select the More Options Tab.
  • At the bottom will be a system restore box with a CLEANUP button click this
  • Accept the Warning and select OK again, the program will close and you are done


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard gives you realtime protection from spyware.
  • Super Antispyware OR Malwarebytes' Anti-Malware to help remove any spyware that may have gotten on your computer.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed.
  • Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see this article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.


To keep your operating system up to date visit Microsoft Windows Update monthly. Remember to be aware of what emails you open and websites you visit.

Have a safe and happy computing day!
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handhfan
post Oct 7 2009, 06:57 AM
Post #17


GeekU Moderator
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Posts: 8,651
From: Massachusetts
OS: Windows XP Pro, Windows 7 Pro 64- and 32-bit; Virtual PC



Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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