Hijack This Log-Trojans and spyware[RESOLVED]

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Hijack This Log-Trojans and spyware[RESOLVED], I need help with popup ads and trojans

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MNHMutant77 View Member Profile	Apr 15 2005, 05:28 PM Post #1
Member Posts: 11 OS: Windows XP	Hello! I am so relieved to find this site! Thanks in advance to whomever responds. For the past couple of weeks, my computer has had a couple of new programs (Desktop Search and WebOffer), and websites have been popping up left and right. Whenever I use Google, a little window pops up asking me about whatever I'm searching for, and sometimes related websites come up, too. I'm afraid to go to my bank or credit card's websites. Norton Antivirus occasionally says I have some Trojans, but it can't fix them, and then it stops detecting them altogether. I have used everything in the 'read this first' post except for the CW Shredder. When I tried to run it, everything on my computer slowed down and I got a message about low virtual memory. Every time, I had to restart my computer. The windows website says I have every update already; my computer may be set to automatically update. It's possible that I didn't use everything properly, but I think I followed all the directions that I could find. Last week, I found Killbox and started deleting infected files, but then I couldn't connect to the internet anymore. I found the winsock fixer and now I can connect, but all the ads and stuff came back too. Here is my HJT log: Logfile of HijackThis v1.99.1 Scan saved at 5:11:57 PM, on 4/15/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\System32\DSentry.exe C:\PROGRA~1\NORTON~1\navapw32.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE C:\Program Files\Logitech\ImageStudio\LogiTray.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\AIM95\aim.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\HJT.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tarvalonforums.net/ O1 - Hosts: 64.91.255.87 www.dcsresearch.com O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .qcp: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll O16 - DPF: Yahoo! Canasta - O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://www.pollg.com/central/02030106/ccca...everContent.cab O16 - DPF: {0FC62839-177D-4B7D-8831-FDAC34726F0A} - O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} (Creative Product Registration ActiveX Control Module) - http://www.creative.com/register/OCXs/CtORWebClientNoMFC.cab O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{083C5434-5509-4435-9B16-1F0229B80BF5}: NameServer = 168.253.8.17 168.253.8.18 O17 - HKLM\System\CS1\Services\Tcpip\..\{083C5434-5509-4435-9B16-1F0229B80BF5}: NameServer = 168.253.8.17 168.253.8.18 O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll O20 - Winlogon Notify: policies - C:\WINDOWS\system32\g6220gfoe62c0.dll O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Thanks! Marlena This post has been edited by MNHMutant77: Apr 15 2005, 05:54 PM

Crustyoldbloke View Member Profile	Apr 20 2005, 05:28 PM Post #2
Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista	Hello and welcome to GTG Please accept my apologies for the late reply. If you’re still looking to resolve this issue, please run through the steps outlined in this Topic If that doesn’t cure your problem, please post back a fresh HijackThis log when done. If, however, you have resolved this issue please let us know. Thank you for your co-operation and once again apologies for the late reply.

MNHMutant77 View Member Profile	Apr 20 2005, 10:32 PM Post #3
Member Posts: 11 OS: Windows XP	Hi! I am still having problems. I won't be able to re-run all of those programs until Thursday evening (mountain time), but when I did before, CW Shredder simply would not run. I tried it with and without Internet, and right after restarting my computer. Nothing popped up, and the computer just slowed way down. Is there some way to help this? I will be back online tomorrow evening. Thanks! Marlena

Crustyoldbloke View Member Profile	Apr 21 2005, 02:30 AM Post #4
Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista	Hello Marlena and welcome to Geeks to Go. Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix will require you to be in Safe Mode, which may not allow you to access the Internet, or my instructions! Since you’re having so many problems, let’s just remove the really obvious malware and see if that helps. Now if you are ready, let’s get fixing! Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below. O1 - Hosts: 64.91.255.87 www.dcsresearch.com O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe" O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe O16 - DPF: {0FC62839-177D-4B7D-8831-FDAC34726F0A} - O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into safe mode. Here's how: Restart your computer and as soon as it starts booting up again continuously tap the F8 key. A menu should appear where you will be given the option to enter Safe Mode. Please set your system to show all files; please see here if you're unsure how to do this. Please delete this folder (if present) using Windows Explorer: C:\WINDOWS\isrvs\ Please delete this file (if present) using Windows Explorer: C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe Close Windows Explorer and Reboot normally. Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident. Post back a fresh HijackThis log and I will take another look.

MNHMutant77 View Member Profile	Apr 21 2005, 08:04 PM Post #5
Member Posts: 11 OS: Windows XP	Hello! I ran some more of the suggested spyware removal and deleted the files you mentioned. I did not set my system to show all files (I didn't see that sentence), but I found the isrvs and the updtSup.3 files anyways. I checked afterwards, and it was set to hide files, so I didn't change it. I'm sure more things have found their way in, so here's my latest hijack this log: Logfile of HijackThis v1.99.1 Scan saved at 7:58:00 PM, on 4/21/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\System32\DSentry.exe C:\PROGRA~1\NORTON~1\navapw32.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE C:\Program Files\Logitech\ImageStudio\LogiTray.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\WINDOWS\system32\pkilrr.exe C:\Program Files\AIM95\aim.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\Documents and Settings\Marlena\My Documents\Hijack This\HijackThis[1].exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tarvalonforums.net/ O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pkilrr.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .qcp: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll O16 - DPF: Yahoo! Canasta - O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://www.pollg.com/central/02030106/ccca...everContent.cab O16 - DPF: {0FC62839-177D-4B7D-8831-FDAC34726F0A} - O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} (Creative Product Registration ActiveX Control Module) - http://www.creative.com/register/OCXs/CtORWebClientNoMFC.cab O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{083C5434-5509-4435-9B16-1F0229B80BF5}: NameServer = 168.253.8.17 168.253.8.18 O17 - HKLM\System\CS1\Services\Tcpip\..\{083C5434-5509-4435-9B16-1F0229B80BF5}: NameServer = 168.253.8.17 168.253.8.18 O20 - Winlogon Notify: App Paths - C:\WINDOWS\system32\l06olaj31do.dll O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Thanks!

Crustyoldbloke View Member Profile	Apr 22 2005, 02:33 AM Post #6
Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista	Hello again Marlena Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix will require you to be in Safe Mode, which may not allow you to access the Internet, or my instructions! Your HJT log is quite strange. I can’t work out whether or not you have the Vx2 infection, or have had it and there are some bits left over. Also, does the name Ricochet Networks of Denver mean anything to you? Anyway, if you are ready, let’s get fixing! To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop: Killbox by Option^Explicit CCleaner Your HJT log shows that you either have a backdoor Trojan/Virus, or have had, and some of the remnants are remaining. To be on the safe side, I would recommend that you visit Trend Housecall for an online scan. Please open Spybot S & D. Before scanning with Spybot S & D, update it, download all new files, now please turn off Resident Teatimer. Do this by clicking Mode at the top of the screen, choose Advanced Mode then Tools and then Resident and unchecking Teatimer. It will hinder our attempts to clear out some files that need to be removed. Now please install and scan your system with Spybot S&D and check everything it finds coloured Red only before clicking Fix Selected Problems. If some malware is in the memory, Spybot will ask for your permission to allow it to scan on reboot; always allow it to do so. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below. O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pkilrr.exe O16 - DPF: Yahoo! Canasta - O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://www.pollg.com/central/02030106/ccca...everContent.cab O16 - DPF: {0FC62839-177D-4B7D-8831-FDAC34726F0A} - O20 - Winlogon Notify: App Paths - C:\WINDOWS\system32\l06olaj31do.dll Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into safe mode. Here's how: Restart your computer and as soon as it starts booting up again continuously tap the F8 key. A menu should appear where you will be given the option to enter Safe Mode. Please set your system to show all files; please see here if you're unsure how to do this. Please install Killbox by Option^Explicit. Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme. In the killbox programme, select the Delete on Reboot option. In the field labeled Full Path of File to Delete* enter the file paths listed below ONE AT A TIME (EXACTLY as it appears, please double check to make sure!): C:\WINDOWS\system32\pkilrr.exe C:\WINDOWS\system32\l06olaj31do.dll Press the button that looks like a red circle with a white X in it after each one. When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the NO button. Do this after each one until you have entered the LAST file path I have listed above. After that LAST file path has been entered, press the YES button at both prompts so that your computer restarts. If you receive a message and your computer does not restart automatically, please restart it manually. If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again. Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident. There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds. Post back a fresh HijackThis log and also an Uninstall Log: Open HijackThis, click Config, click Misc Tools Click "Open Uninstall Manager" Click Save List (generates uninstall_list.txt) Click Save, copy and paste the results in your next post. and I will take another look.

MNHMutant77 View Member Profile	Apr 22 2005, 10:39 AM Post #7
Member Posts: 11 OS: Windows XP	Hello! I won't be able to be home much this weekend, so it will take me a little while to complete everything. Ricochet is my internet provider (guess you can tell where I live!). I ran Trend Housecall yesterday, and it said I had 4 viruses that were uncleanable. I couldn't see where they were in the results box, and I couldn't copy and paste them anywhere. Thanks, and I will post a new log when I've finished with everything!

MNHMutant77 View Member Profile	Apr 26 2005, 04:47 PM Post #8
Member Posts: 11 OS: Windows XP	Hi! I had completed everything, but it seems like my computer keeps getting new stuff, or getting re-infected with old stuff. Now, after 10 minutes, I am getting the blue screen (of death) that says STOP: c000021a{Fatal System Error} the Windows Logon Process system process terminated unexpectedly with a status of f 0xc0000005 (0x00000000 0x00000000). The system has been shut down. So I am typing as fast as I can, because the last 2 times I tried to post a log, it shut down on me. I am going back through both posts to make sure that the same stuff hasn't come back again.

MNHMutant77 View Member Profile	Apr 26 2005, 04:58 PM Post #9
Member Posts: 11 OS: Windows XP	Logfile of HijackThis v1.99.1 Scan saved at 4:52:46 PM, on 4/26/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\system32\userinit.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\System32\DSentry.exe C:\PROGRA~1\NORTON~1\navapw32.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE C:\Program Files\Logitech\ImageStudio\LogiTray.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\WINDOWS\system32\pkilrr.exe C:\WINDOWS\system32\nsvsvc\nsvsvc.exe C:\Program Files\AIM95\aim.exe C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Documents and Settings\Marlena\My Documents\Hijack This\HijackThis[1].exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tarvalonforums.net/ O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pkilrr.exe O4 - HKLM\..\Run: [tsvcin] C:\Program Files\Common Files\System\MAPI\1033\n20050308.EXE O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .qcp: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} (Creative Product Registration ActiveX Control Module) - http://www.creative.com/register/OCXs/CtORWebClientNoMFC.cab O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab O17 - HKLM\System\CS2\Services\Tcpip\..\{083C5434-5509-4435-9B16-1F0229B80BF5}: NameServer = 168.253.8.17 168.253.8.18 O20 - Winlogon Notify: DateTime - C:\WINDOWS\system32\n2p4lc7q1f.dll O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

MNHMutant77 View Member Profile	Apr 26 2005, 04:59 PM Post #10
Member Posts: 11 OS: Windows XP	And the Uninstall List: Ad-Aware SE Personal Adobe Acrobat 4.0 AOL Instant Messenger Ares 1.8.1 BCM V.92 56K Modem CCleaner (remove only) Classic PhoneTools Dell Modem-On-Hold Dell Picture Studio - Dell Image Expert Dell Solution Center Dell Support DiamondCS TDS-3 Digital Line Detect Display Utility DVDSentry Easy CD Creator 5 Basic FREE Medical Resources Google Toolbar for Internet Explorer HijackThis 1.99.1 hp instant support HP Memories Disc HP Photo and Imaging 2.0 - All-in-One HP Photo and Imaging 2.0 - All-in-One Drivers HP Photo and Imaging 2.0 - hp psc 1100 series hp psc 1100 series Intel® PRO Ethernet Adapter and Software Intel® PROSet II LiveReg (Symantec Corporation) LiveUpdate 2.6 (Symantec Corporation) LochJournal 2.2 Logitech Desktop Messenger Logitech IM Video Companion Logitech ImageStudio Logitech Print Service Macromedia Shockwave Player Master Unit Medical Terminology Microsoft .NET Framework (English) Microsoft .NET Framework (English) v1.0.3705 Microsoft .NET Framework 1.0 Hotfix (KB886906) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB886903) Microsoft Data Access Components KB870669 Microsoft Interactive Training Microsoft Office XP Media Content Microsoft Office XP Small Business Microsoft Windows Journal Viewer mIRC Modem Helper MSN Messenger 6.2 MT Professional Norton AntiVirus 2002 Norton WMI Update NVIDIA Display Driver NVIDIA Windows 2000/XP Display Drivers Paint Shop Pro 7 PowerDVD QuickTime RealPlayer Sound Blaster Live! Spybot - Search & Destroy 1.3 Steinberg Cubasis Go! WaveLab Lite Windows Installer 3.1 (KB893803) Windows XP Hotfix - KB834707 Windows XP Hotfix - KB867282 Windows XP Hotfix - KB873333 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB885884 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890047 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890923 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB893066 Windows XP Hotfix - KB893086 Windows XP Service Pack 2 Yahoo! Messenger

Crustyoldbloke View Member Profile	Apr 26 2005, 05:29 PM Post #11
Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista	Hello again Marlena Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix will require you to be in Safe Mode, which may not allow you to access the Internet, or my instructions! It looks to me like you have the Vx2 infection. Let’s see if we can eradicate it. Download L2mfix from one of these two locations: http://www.atribune.org/downloads/l2mfix.exe http://www.downloads.subratam.org/l2mfix.exe Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Please post the contents of that log in your reply. IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so! Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below. O4 - HKLM\..\Run: [tsvcin] C:\Program Files\Common Files\System\MAPI\1033\n20050308.EXE O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into safe mode. Here's how: Restart your computer and as soon as it starts booting up again continuously tap the F8 key. A menu should appear where you will be given the option to enter Safe Mode. Please set your system to show all files; please see here if you're unsure how to do this. Please delete this folder (if present) using Windows Explorer: C:\WINDOWS\system32\nsvsvc\ Please delete this file (if present) using Windows Explorer: C:\Program Files\Common Files\System\MAPI\1033\n20050308.EXE Close Windows Explorer and Reboot normally. Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident. Post back a fresh HijackThis log and I will take another look.

Crustyoldbloke View Member Profile	Apr 27 2005, 01:42 AM Post #13
Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista	Hello again Marlena Close any programs you have open since this step requires a reboot. From the l2mfix folder on your desktop, double click l2mfix.bat and select option #2 for Run Fix by typing 2 and then pressing enter, then press any key to reboot your computer. After a reboot, your desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, notepad will open with a log. Copy the contents of that log and paste it back into this thread, along with a new hijackthis log. IMPORTANT: Do NOT run any other files in the l2mfix folder until you are asked to do so!

MNHMutant77 View Member Profile	Apr 27 2005, 09:30 AM Post #14
Member Posts: 11 OS: Windows XP	Hello! Here are the two logs. L2mfix log: L2Mfix 1.03 Running From: C:\Documents and Settings\Marlena\Desktop\l2mfix RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify: (NI) ALLOW Full access NT AUTHORITY\SYSTEM (IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER Setting registry permissions: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Denying C(CI) access for predefined group "Administrators" - adding new ACCESS DENY entry Registry Permissions set too: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify: (CI) DENY --C------- BUILTIN\Administrators (NI) ALLOW Full access NT AUTHORITY\SYSTEM (IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER Setting up for Reboot Starting Reboot! C:\Documents and Settings\Marlena\Desktop\l2mfix System Rebooted! Running From: C:\Documents and Settings\Marlena\Desktop\l2mfix killing explorer and rundll32.exe Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03 Copyright© 2002-2003 Craig.Peacock@beyondlogic.org Killing PID 1904 'explorer.exe' Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03 Copyright© 2002-2003 Craig.Peacock@beyondlogic.org Killing PID 2000 'rundll32.exe' Scanning First Pass. Please Wait! First Pass Completed Second Pass Scanning Second pass Completed! Backing Up: C:\WINDOWS\system32\CDDrmRes.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\CEWHrdwr.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\DNAUTH.DLL 1 file(s) copied. Backing Up: C:\WINDOWS\system32\en2sl1f71.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\f0l00a3med.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\fgdrclnr.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\fotlib.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\GOKCSP.DLL 1 file(s) copied. Backing Up: C:\WINDOWS\system32\h42o0ef3eh2.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\hr8m05l1e.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\hrpu0579e.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\ipetcfg.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\ixetpp.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\j8p00i7me8.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\lt4027hmg.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\lv0u09d9e.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\MMNDEX.DLL 1 file(s) copied. Backing Up: C:\WINDOWS\system32\ndnt4cpl.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\NDRRHOOK.DLL 1 file(s) copied. Backing Up: C:\WINDOWS\system32\rsboex32.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\SGLWOA.DLL 1 file(s) copied. Backing Up: C:\WINDOWS\system32\sueio.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\ubtfs.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\wdashext.dll 1 file(s) copied. Backing Up: C:\WINDOWS\system32\wierror.dll 1 file(s) copied. deleting: C:\WINDOWS\system32\CDDrmRes.dll Successfully Deleted: C:\WINDOWS\system32\CDDrmRes.dll deleting: C:\WINDOWS\system32\CEWHrdwr.dll Successfully Deleted: C:\WINDOWS\system32\CEWHrdwr.dll deleting: C:\WINDOWS\system32\DNAUTH.DLL Successfully Deleted: C:\WINDOWS\system32\DNAUTH.DLL deleting: C:\WINDOWS\system32\en2sl1f71.dll Successfully Deleted: C:\WINDOWS\system32\en2sl1f71.dll deleting: C:\WINDOWS\system32\f0l00a3med.dll Successfully Deleted: C:\WINDOWS\system32\f0l00a3med.dll deleting: C:\WINDOWS\system32\fgdrclnr.dll Successfully Deleted: C:\WINDOWS\system32\fgdrclnr.dll deleting: C:\WINDOWS\system32\fotlib.dll Successfully Deleted: C:\WINDOWS\system32\fotlib.dll deleting: C:\WINDOWS\system32\GOKCSP.DLL Successfully Deleted: C:\WINDOWS\system32\GOKCSP.DLL deleting: C:\WINDOWS\system32\h42o0ef3eh2.dll Successfully Deleted: C:\WINDOWS\system32\h42o0ef3eh2.dll deleting: C:\WINDOWS\system32\hr8m05l1e.dll Successfully Deleted: C:\WINDOWS\system32\hr8m05l1e.dll deleting: C:\WINDOWS\system32\hrpu0579e.dll Successfully Deleted: C:\WINDOWS\system32\hrpu0579e.dll deleting: C:\WINDOWS\system32\ipetcfg.dll Successfully Deleted: C:\WINDOWS\system32\ipetcfg.dll deleting: C:\WINDOWS\system32\ixetpp.dll Successfully Deleted: C:\WINDOWS\system32\ixetpp.dll deleting: C:\WINDOWS\system32\j8p00i7me8.dll Successfully Deleted: C:\WINDOWS\system32\j8p00i7me8.dll deleting: C:\WINDOWS\system32\lt4027hmg.dll Successfully Deleted: C:\WINDOWS\system32\lt4027hmg.dll deleting: C:\WINDOWS\system32\lv0u09d9e.dll Successfully Deleted: C:\WINDOWS\system32\lv0u09d9e.dll deleting: C:\WINDOWS\system32\MMNDEX.DLL Successfully Deleted: C:\WINDOWS\system32\MMNDEX.DLL deleting: C:\WINDOWS\system32\ndnt4cpl.dll Successfully Deleted: C:\WINDOWS\system32\ndnt4cpl.dll deleting: C:\WINDOWS\system32\NDRRHOOK.DLL Successfully Deleted: C:\WINDOWS\system32\NDRRHOOK.DLL deleting: C:\WINDOWS\system32\rsboex32.dll Successfully Deleted: C:\WINDOWS\system32\rsboex32.dll deleting: C:\WINDOWS\system32\SGLWOA.DLL Successfully Deleted: C:\WINDOWS\system32\SGLWOA.DLL deleting: C:\WINDOWS\system32\sueio.dll Successfully Deleted: C:\WINDOWS\system32\sueio.dll deleting: C:\WINDOWS\system32\ubtfs.dll Successfully Deleted: C:\WINDOWS\system32\ubtfs.dll deleting: C:\WINDOWS\system32\wdashext.dll Successfully Deleted: C:\WINDOWS\system32\wdashext.dll deleting: C:\WINDOWS\system32\wierror.dll Successfully Deleted: C:\WINDOWS\system32\wierror.dll Zipping up files for submission: adding: CDDrmRes.dll (164 bytes security) (deflated 4%) adding: CEWHrdwr.dll (164 bytes security) (deflated 4%) adding: DNAUTH.DLL (164 bytes security) (deflated 4%) adding: en2sl1f71.dll (164 bytes security) (deflated 5%) adding: f0l00a3med.dll (164 bytes security) (deflated 5%) adding: fgdrclnr.dll (164 bytes security) (deflated 4%) adding: fotlib.dll (164 bytes security) (deflated 4%) adding: GOKCSP.DLL (164 bytes security) (deflated 5%) adding: h42o0ef3eh2.dll (164 bytes security) (deflated 4%) adding: hr8m05l1e.dll (164 bytes security) (deflated 4%) adding: hrpu0579e.dll (164 bytes security) (deflated 5%) adding: ipetcfg.dll (164 bytes security) (deflated 4%) adding: ixetpp.dll (164 bytes security) (deflated 5%) adding: j8p00i7me8.dll (164 bytes security) (deflated 5%) adding: lt4027hmg.dll (164 bytes security) (deflated 4%) adding: lv0u09d9e.dll (164 bytes security) (deflated 6%) adding: MMNDEX.DLL (164 bytes security) (deflated 6%) adding: ndnt4cpl.dll (164 bytes security) (deflated 4%) adding: NDRRHOOK.DLL (164 bytes security) (deflated 5%) adding: rsboex32.dll (164 bytes security) (deflated 5%) adding: SGLWOA.DLL (164 bytes security) (deflated 5%) adding: sueio.dll (164 bytes security) (deflated 4%) adding: ubtfs.dll (164 bytes security) (deflated 5%) adding: wdashext.dll (164 bytes security) (deflated 4%) adding: wierror.dll (164 bytes security) (deflated 4%) adding: clear.reg (164 bytes security) (deflated 64%) adding: echo.reg (164 bytes security) (deflated 9%) adding: 4.26report.txt (164 bytes security) (deflated 67%) adding: direct.txt (164 bytes security) (stored 0%) adding: lo2.txt (164 bytes security) (deflated 83%) adding: readme.txt (164 bytes security) (deflated 49%) adding: report.txt (164 bytes security) (deflated 67%) adding: test.txt (164 bytes security) (deflated 78%) adding: test2.txt (164 bytes security) (deflated 45%) adding: test3.txt (164 bytes security) (deflated 45%) adding: test5.txt (164 bytes security) (deflated 45%) adding: xfind.txt (164 bytes security) (deflated 72%) adding: backregs/07A94766-1546-4E05-9BB5-C34E6F7B2CC8.reg (164 bytes security) (deflated 70%) adding: backregs/3EAADDE7-59BB-4A6E-9CFD-30C6FA9E3B1A.reg (164 bytes security) (deflated 70%) adding: backregs/4C0F998B-8CB5-470B-8B42-808B786BDA91.reg (164 bytes security) (deflated 70%) adding: backregs/51FA66F7-7130-4BC5-A20C-DADDBD8CFE74.reg (164 bytes security) (deflated 70%) adding: backregs/67A72A4F-A81B-4FD9-99BC-2C04BE3716F7.reg (164 bytes security) (deflated 70%) adding: backregs/69FDFD38-F722-41EE-BC8D-7888AE877AD2.reg (164 bytes security) (deflated 70%) adding: backregs/8C7DBC88-526D-43ED-964B-892643E8E350.reg (164 bytes security) (deflated 70%) adding: backregs/AC8801DF-5E79-4304-B186-7EF8DF8DB896.reg (164 bytes security) (deflated 70%) adding: backregs/B97CC836-6853-4CDB-9596-2BFCE381931D.reg (164 bytes security) (deflated 70%) adding: backregs/F81289C8-7394-46B2-B2FA-3B6EFA9BF021.reg (164 bytes security) (deflated 70%) adding: backregs/shell.reg (164 bytes security) (deflated 73%) Restoring Registry Permissions: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Revoking access for predefined group "Administrators" Inherited ACE can not be revoked here! Inherited ACE can not be revoked here! Registry permissions set too: RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above Copyright © 1999-2001 Frank Heyne Software (http://www.heysoft.de) This program is Freeware, use it on your own risk! Access Control List for Registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify: (NI) ALLOW Full access NT AUTHORITY\SYSTEM (IO) ALLOW Full access NT AUTHORITY\SYSTEM (NI) ALLOW Full access NT AUTHORITY\SYSTEM (IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-NI) ALLOW Read BUILTIN\Users (ID-IO) ALLOW Read BUILTIN\Users (ID-NI) ALLOW Full access BUILTIN\Administrators (ID-IO) ALLOW Full access BUILTIN\Administrators (ID-NI) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access NT AUTHORITY\SYSTEM (ID-IO) ALLOW Full access CREATOR OWNER Restoring Sedebugprivilege: Granting SeDebugPrivilege to Administrators ... successful deleting local copy: CDDrmRes.dll deleting local copy: CEWHrdwr.dll deleting local copy: DNAUTH.DLL deleting local copy: en2sl1f71.dll deleting local copy: f0l00a3med.dll deleting local copy: fgdrclnr.dll deleting local copy: fotlib.dll deleting local copy: GOKCSP.DLL deleting local copy: h42o0ef3eh2.dll deleting local copy: hr8m05l1e.dll deleting local copy: hrpu0579e.dll deleting local copy: ipetcfg.dll deleting local copy: ixetpp.dll deleting local copy: j8p00i7me8.dll deleting local copy: lt4027hmg.dll deleting local copy: lv0u09d9e.dll deleting local copy: MMNDEX.DLL deleting local copy: ndnt4cpl.dll deleting local copy: NDRRHOOK.DLL deleting local copy: rsboex32.dll deleting local copy: SGLWOA.DLL deleting local copy: sueio.dll deleting local copy: ubtfs.dll deleting local copy: wdashext.dll deleting local copy: wierror.dll The following Is the Current Export of the Winlogon notify key: ************************************************************************** Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify] "Asynchronous"=dword:00000000 "DllName"="" "Impersonate"=dword:00000000 "Logon"="WinLogon" "Logoff"="WinLogoff" "Shutdown"="WinShutdown" The following are the files found: ************************************************************************ C:\WINDOWS\system32\CDDrmRes.dll C:\WINDOWS\system32\CEWHrdwr.dll C:\WINDOWS\system32\DNAUTH.DLL C:\WINDOWS\system32\en2sl1f71.dll C:\WINDOWS\system32\f0l00a3med.dll C:\WINDOWS\system32\fgdrclnr.dll C:\WINDOWS\system32\fotlib.dll C:\WINDOWS\system32\GOKCSP.DLL C:\WINDOWS\system32\h42o0ef3eh2.dll C:\WINDOWS\system32\hr8m05l1e.dll C:\WINDOWS\system32\hrpu0579e.dll C:\WINDOWS\system32\ipetcfg.dll C:\WINDOWS\system32\ixetpp.dll C:\WINDOWS\system32\j8p00i7me8.dll C:\WINDOWS\system32\lt4027hmg.dll C:\WINDOWS\system32\lv0u09d9e.dll C:\WINDOWS\system32\MMNDEX.DLL C:\WINDOWS\system32\ndnt4cpl.dll C:\WINDOWS\system32\NDRRHOOK.DLL C:\WINDOWS\system32\rsboex32.dll C:\WINDOWS\system32\SGLWOA.DLL C:\WINDOWS\system32\sueio.dll C:\WINDOWS\system32\ubtfs.dll C:\WINDOWS\system32\wdashext.dll C:\WINDOWS\system32\wierror.dll Registry Entries that were Deleted: Please verify that the listing looks ok. If there was something deleted wrongly there are backups in the backreg folder. ************************************************************************ REGEDIT4 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{69FDFD38-F722-41EE-BC8D-7888AE877AD2}"=- "{F81289C8-7394-46B2-B2FA-3B6EFA9BF021}"=- "{07A94766-1546-4E05-9BB5-C34E6F7B2CC8}"=- "{51FA66F7-7130-4BC5-A20C-DADDBD8CFE74}"=- "{8C7DBC88-526D-43ED-964B-892643E8E350}"=- "{4C0F998B-8CB5-470B-8B42-808B786BDA91}"=- "{67A72A4F-A81B-4FD9-99BC-2C04BE3716F7}"=- "{3EAADDE7-59BB-4A6E-9CFD-30C6FA9E3B1A}"=- "{AC8801DF-5E79-4304-B186-7EF8DF8DB896}"=- "{B97CC836-6853-4CDB-9596-2BFCE381931D}"=- [-HKEY_CLASSES_ROOT\CLSID\{69FDFD38-F722-41EE-BC8D-7888AE877AD2}] [-HKEY_CLASSES_ROOT\CLSID\{F81289C8-7394-46B2-B2FA-3B6EFA9BF021}] [-HKEY_CLASSES_ROOT\CLSID\{07A94766-1546-4E05-9BB5-C34E6F7B2CC8}] [-HKEY_CLASSES_ROOT\CLSID\{51FA66F7-7130-4BC5-A20C-DADDBD8CFE74}] [-HKEY_CLASSES_ROOT\CLSID\{8C7DBC88-526D-43ED-964B-892643E8E350}] [-HKEY_CLASSES_ROOT\CLSID\{4C0F998B-8CB5-470B-8B42-808B786BDA91}] [-HKEY_CLASSES_ROOT\CLSID\{67A72A4F-A81B-4FD9-99BC-2C04BE3716F7}] [-HKEY_CLASSES_ROOT\CLSID\{3EAADDE7-59BB-4A6E-9CFD-30C6FA9E3B1A}] [-HKEY_CLASSES_ROOT\CLSID\{AC8801DF-5E79-4304-B186-7EF8DF8DB896}] [-HKEY_CLASSES_ROOT\CLSID\{B97CC836-6853-4CDB-9596-2BFCE381931D}] REGEDIT4 [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform] "SV1"="" ************************************************************************ Desktop.ini Contents: ************************************************************************ ************************************************************************** Hijack This Log: Logfile of HijackThis v1.99.1 Scan saved at 9:26:55 AM, on 4/27/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\devldr32.exe C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\System32\DSentry.exe C:\PROGRA~1\NORTON~1\navapw32.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE C:\Program Files\Logitech\ImageStudio\LogiTray.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\WINDOWS\system32\pkilrr.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\Program Files\AIM95\aim.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe C:\Program Files\interMute\SpySubtract\SpySub.exe C:\WINDOWS\explorer.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\Marlena\My Documents\Hijack This\HijackThis[1].exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tarvalonforums.net/ O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pkilrr.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .qcp: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} (Creative Product Registration ActiveX Control Module) - http://www.creative.com/register/OCXs/CtORWebClientNoMFC.cab O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{083C5434-5509-4435-9B16-1F0229B80BF5}: NameServer = 168.253.8.17 168.253.8.18 O17 - HKLM\System\CS1\Services\Tcpip\..\{083C5434-5509-4435-9B16-1F0229B80BF5}: NameServer = 168.253.8.17 168.253.8.18 O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe Thanks!

Crustyoldbloke View Member Profile	Apr 27 2005, 10:08 AM Post #15
Malware Surgeon with a shaky scalpel Posts: 15,101 From: Worcestershire, England OS: Win98, Windows XP Professional SP2, Vista	Hello again Marlena Its looking better, and hopefully running better, not much more to do now. We are going to use the Killbox again, but this time in normal mode. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below. O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\pkilrr.exe Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot. Open Killbox by Option^Explicit, double-click on its folder, then double-click on Killbox.exe to start the programme. In the killbox programme, select the Delete on Reboot option. In the field labeled Full Path of File to Delete* enter the file path listed below (EXACTLY as it appears, please double check to make sure!): C:\WINDOWS\system32\pkilrr.exe Press the button that looks like a red circle with a white X in it after each one. When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the YES button at both prompts so that your computer restarts. If you receive a message and your computer does not restart automatically, please restart it manually. If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again. Post back a fresh HijackThis log and I will take another look. This post has been edited by Crustyoldbloke: Apr 27 2005, 05:24 PM

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