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How to remove Trojan:Win32/Vundo.gen!AF [Solved], Win32
handhfan
post Feb 19 2009, 05:55 PM
Post #16


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Posts: 8,647
From: Massachusetts
OS: Windows XP Pro, Windows 7 Pro 64- and 32-bit; Virtual PC



Your logs look clean. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. If you have any questions or other problems, please let me know. Other than that, and the steps below, you should be all set. smile.gif

  • Make sure you have an Internet Connection.
  • Download OTCleanIt to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTCleanUp to reach the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


Please update Adobe Reader, by downloading and installing Adobe Reader 9.

Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
    1. Turn off System Restore.
      On the Desktop, right-click My Computer.
      Click Properties.
      Click the System Restore tab.
      Check Turn off System Restore.
      Click Apply, and then click OK.


    2. Restart your computer.

    3. Turn ON System Restore.
      On the Desktop, right-click My Computer.
      Click Properties.
      Click the System Restore tab.
      UN-Check Turn off System Restore.
      Click Apply, and then click OK.


System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard gives you realtime protection from spyware.
  • Super Antispyware OR Malwarebytes' Anti-Malware to help remove any spyware that may have gotten on your computer.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed.
  • Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see this article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.


To keep your operating system up to date visit Microsoft Windows Update monthly. Remember to be aware of what emails you open and websites you visit.

Have a safe and happy computing day!
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psm343
post Feb 19 2009, 07:02 PM
Post #17


Member
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Posts: 14
OS: xp



Hi Handhfan,

When I click on OTcleanlt for download the screen error appears suddenly. I click on 'non' and I continue the process.

Look this file on attachment. confused1.gif

This is the bug or malware ?????

Is not death angry.gif
Attached thumbnail(s)
Attached Image
 
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handhfan
post Feb 20 2009, 12:19 AM
Post #18


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Posts: 8,647
From: Massachusetts
OS: Windows XP Pro, Windows 7 Pro 64- and 32-bit; Virtual PC



Are you able to translate the message into English for me?

As well, instead of using OTCleanIt, reopen OTListIt2 and click on the CleanUp button.
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psm343
post Feb 20 2009, 07:27 AM
Post #19


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Posts: 14
OS: xp



I'm sorry.
In english is:

An error has occurred.
Do you wish to debug?
Line:431
error: object expected

Thank you,
I appreciate your help.
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handhfan
post Feb 20 2009, 11:48 AM
Post #20


GeekU Moderator
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Posts: 8,647
From: Massachusetts
OS: Windows XP Pro, Windows 7 Pro 64- and 32-bit; Virtual PC



Okay, I passed it along. The CleanUp button in OTListIt2 worked correctly, yes?

If that worked, you should be all set now. smile.gif
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psm343
post Feb 20 2009, 09:21 PM
Post #21


Member
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Posts: 14
OS: xp



Hi,
I cleanup my pc succesfully, but the window appears always intermitent in IE7.

An error has occurred.
Do you wish to debug?
Line:431
error: object expected

If you able help me.

I make donation for you for your excellent support.

Thank you for help. thumbsup.gif
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handhfan
post Feb 20 2009, 09:52 PM
Post #22


GeekU Moderator
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Posts: 8,647
From: Massachusetts
OS: Windows XP Pro, Windows 7 Pro 64- and 32-bit; Virtual PC



If it's just happening with your browser (IE7) I would ask for help in the Web Browser section of the site here. They will be able to help you much better than I could.

And thanks for the donation, it's greatly appreciated. smile.gif
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handhfan
post Feb 24 2009, 05:02 PM
Post #23


GeekU Moderator
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Posts: 8,647
From: Massachusetts
OS: Windows XP Pro, Windows 7 Pro 64- and 32-bit; Virtual PC



Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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