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I can't change my desktop backround, please help! [Closed], it says my desktop is [critical_warning.html]
David2009
post Oct 24 2009, 08:25 PM
Post #1


New Member
*
Posts: 1
OS: Windows XP



Hallo thar. I'm a new user, this is a similar problem, from about 2003. I've recently gotten a virus, I've removed it.

But now I've a bigger problem, I CAN'T change my desktop. It's greyed out, and it says my desktop is 'critical_warning.html'

Picture:



I guess I was wrong, I did some things, and it removed the 'critical-warning.html' desktop, and now it's just 'desktop background' And that was just now that it changed.


PLEASE HELP!

[I'm now sure if this post is in the right topic, admin move if so?]

Also, here's a HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:37:06 PM, on 10/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtblfs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?o=13920&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://toolbar.ask.com/toolbarv/askRedirec...amp;gc=1&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://toolbar.ask.com/toolbarv/askRedirec...amp;gc=1&q=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://toolbar.ask.com/toolbarv/askRedirec...p;gc=1&q=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O16 - DPF: {F7EDBBEA-1AD2-4EBF-AA07-D453CC29EE65} (Flash Casino Helper Control) - https://plugins.valueactive.eu/flashax/iefax.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll

--
End of file - 2744 bytes


This post has been edited by David2009: Oct 24 2009, 08:36 PM
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Raktor
post Oct 25 2009, 10:23 PM
Post #2


Trusted Helper
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Posts: 213
OS: Windows 7 Professional x64 RTM, Mac OS X 10.5



Hi, welcome to the G2G Forums. My username is Raktor, and I would be glad to help you with your malware issues. I'd be grateful if you would note the following:

  • Absence of symptoms does not always mean the computer is clean
  • Please do not run any scans or fixes without my direction.
  • Finally, stay with this topic until I give you the final 'All clear' post.


1) DDS

Please download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop.


2) RR
Please download RootRepeal.zip.
Save it to your Desktop. Alternate download links here or here.
Please print these instructions, you will not have an Internet connection!
If you have a 3rd party "unzipping" program...use it to open the zipped file...then skip to Step 5. Otherwise...
  1. Right click on RootRepeal.zip and select "Extract All"....
  2. Click Next on the "Welcome to the Compressed (zipped) Folders Extraction Wizard."
  3. Click on the Browse...button, then click on Desktop, then click OK.
  4. Once done, check (tick) the Show extracted files box and click Finish.
  5. Before running RootRepeal:
      Disconnect from the Internet as your system will be unprotected while using this tool.
      Close all programs and temporarily disable your anti-virus, Firewall and any anti-malware real-time protection before performing a scan.
  6. Open the RootRepeal folder and double-click on RootRepeal.exe to launch it.
  7. When the program opens, click the Report tab at the bottom, then click the Scan button.
  8. In the Select Scan, dialog which asks What do you want to include in the scan?, check ALL the boxes.
  9. Click OK.
  10. In the Select Drives, dialog Please select drives to scan: select all drives showing, then click OK.
    The scan can take some time to finish. Do not use the computer while the scan is running.
    When the scan has completed, a list of files will be generated in the RootRepeal window.
  11. Click on the Save Report button and save it as "rootrepeal.txt" to your desktop.
  12. Close and exit RootRepeal
  13. Double-click on the file rootrepeal.txt... Notepad will open... copy/paste the file contents in your next reply.


Make sure to enable your anti-virus, Firewall and any other security programs you disabled.
Note: If RootRepeal cannot complete a scan and results in a crash report, try repeating the scan in "safe mode".

3) What You Will Need To Post:
  • DDS logs
  • RR log
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Raktor
post Oct 30 2009, 05:23 PM
Post #3


Trusted Helper
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Posts: 213
OS: Windows 7 Professional x64 RTM, Mac OS X 10.5



Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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