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I need help with my computer, I'm getting redirected a lot and I lost my cd/dvd burner
jf3030
post Jul 13 2009, 09:09 AM
Post #1


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Posts: 40
OS: windows xp multimedia center
Hi, I was help to get rid of a lot of viruses. but something happened.
I am getting redirected with every click of while I browse the internet with
Mozilla... I can't get anywhere.

I used to have the following DRIVES:

E: CD/DVD BURNER COMBO
F: CD BURNER

Now these drives turned to Local Disks and have a red question mark on them.
A DVD drive G: was created but I cannot access it.

It also created a cd drive H: and I: again they are not accessable.
Can anyone help?
I uploaded a copy of what the drives look like in the "My Computer" folder.


John Felix.

This post has been edited by jf3030: Jul 13 2009, 09:11 AM
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NeonFx
post Jul 14 2009, 09:49 AM
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From: California
OS: XP / Vista
Hi there cool.gif

What is the exact make and model of your system? If you bought the drives separately, or if they aren't standard for your system, what is the make and model of each?
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NeonFx
post Jul 14 2009, 09:57 AM
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Malware Removal Dude
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Posts: 1,350
From: California
OS: XP / Vista
Also, you will need to have CD burning software installed on your system. The infection that was on your system may have corrupted your previous installation. You can either reinstall whatever burning software you had, or get a new one.

Go HERE for a list of free ones you can download and install.
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