I've got a couple of issues...not sure where to start to fix them.

Hello Jenn511b

Welcome to Geekstogo.

You may have used Malwarebytes before. If you have and still have it on your machine please update and run. Post the scan report back here.

If you do not have Malwarebytes please download from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Next

• Please download random's system information tool (RSIT) by random/random from here.
• It is important that is saved to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

So when you return please post

• MBAM log
• the two RSIT logs - log.txt and info.txt

Note: Unless otherwise instructed always post the logs in the forum. It is likely these reports will not fit on one post. It might be necessary to break the logs up to get them on the forum. Just use as many posts as you need, that's fine.

Malwarebytes' Anti-Malware 1.33
Database version: 1689
Windows 5.1.2600 Service Pack 3

1/24/2009 1:26:29 PM
mbam-log-2009-01-24 (13-26-29).txt

Scan type: Quick Scan
Objects scanned: 59238
Time elapsed: 4 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of random's system information tool 1.05 (written by random/random)
Run by Jennifer at 2009-01-24 13:28:06
Microsoft Windows XP Professional Service Pack 3
System drive C: has 80 GB (74%) free of 108 GB
Total RAM: 2046 MB (66% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:28:33 PM, on 1/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\OEM02Mon.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Documents and Settings\Jennifer\Desktop\RSIT.exe
C:\Program Files\trend micro\Jennifer.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2071220
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2071220
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "C:\WINDOWS\system32\nwiz.exe" /installquiet
O4 - HKLM\..\Run: [NVHotkey] "C:\WINDOWS\system32\rundll32.exe" nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [OEM02Mon.exe] "C:\WINDOWS\OEM02Mon.exe"
O4 - HKLM\..\Run: [Dell QuickSet] "C:\Program Files\Dell\QuickSet\quickset.exe"
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] "C:\WINDOWS\system32\WLTRAY.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] "C:\WINDOWS\stsystra.exe"
O4 - HKLM\..\Run: [KADxMain] "C:\WINDOWS\system32\KADxMain.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] "C:\Dell\E-Center\EULALauncher.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx...owserPlugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: c:\progra~1\google\google~2\goec62~1.dll,avgrsstx.dll c:\progra~1\google\google~2\goec62~1.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 11526 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\wrSpySweeper_L682DCEC5D84741F98697F43757F82074.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2008-08-29 455960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java™ Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-17 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-07-03 2055960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-01-16 251504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll [2009-01-17 657904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll [2009-01-16 522224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-17 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-17 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{A057A204-BACC-4D26-9990-79A187E2698E} - AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-07-03 2055960]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-01-16 251504]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2007-07-09 851968]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2007-06-06 8429568]
"nwiz"=C:\WINDOWS\system32\nwiz.exe [2007-06-06 1626112]
"NVHotkey"=C:\WINDOWS\system32\nvHotkey.dll [2007-06-06 67584]
"NvMediaCenter"=C:\WINDOWS\system32\NvMcTray.dll [2007-06-06 81920]
"OEM02Mon.exe"=C:\WINDOWS\OEM02Mon.exe [2007-08-28 36864]
"Dell QuickSet"=C:\Program Files\Dell\QuickSet\quickset.exe [2007-07-03 1228800]
"DELL Webcam Manager"=C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe [2007-07-27 118784]
"Broadcom Wireless Manager UI"=C:\WINDOWS\system32\WLTRAY.exe [2007-05-09 1392640]
"SigmatelSysTrayApp"=C:\WINDOWS\stsystra.exe [2007-07-09 405504]
"KADxMain"=C:\WINDOWS\system32\KADxMain.exe [2006-11-02 282624]
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [2006-10-03 221184]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2006-10-03 81920]
""= []
"PCMService"=C:\Program Files\Dell\MediaDirect\PCMService.exe [2007-04-16 184320]
"Google Desktop Search"=C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2007-12-20 1838592]
"ECenter"=C:\Dell\E-Center\EULALauncher.exe [2007-05-24 17920]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-10-09 16384]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-03-28 413696]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2008-11-27 1261336]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-17 136600]
"KernelFaultCheck"=C:\WINDOWS\system32\dumprep.exe [2008-04-13 10752]
"SpySweeper"=C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe [2008-11-13 6273400]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2009-01-14 399504]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"Aim6"= []
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-12-20 68856]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe

C:\Documents and Settings\Jennifer\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk.disabled - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="c:\progra~1\google\google~2\goec62~1.dll,avgrsstx.dll c:\progra~1\google\google~2\goec62~1.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2008-09-05 241704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WebrootSpySweeperService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WRConsumerService]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\Program Files\Yahoo!\Yahoo! Music Jukebox\YahooMusicEngine.exe"="C:\Program Files\Yahoo!\Yahoo! Music Jukebox\YahooMusicEngine.exe:*:Enabled:Yahoo! Music Jukebox"
"C:\Program Files\Dell\MediaDirect\PCMService.exe"="C:\Program Files\Dell\MediaDirect\PCMService.exe:*:Enabled:CyberLink PowerCinema Resident Program"
"C:\Program Files\Grisoft\AVG7\avginet.exe"="C:\Program Files\Grisoft\AVG7\avginet.exe:*:Enabled:avginet.exe"
"C:\Program Files\Grisoft\AVG7\avgamsvr.exe"="C:\Program Files\Grisoft\AVG7\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\Program Files\Grisoft\AVG7\avgcc.exe"="C:\Program Files\Grisoft\AVG7\avgcc.exe:*:Enabled:avgcc.exe"
"C:\Program Files\uTorrent\uTorrent.exe"="C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:µTorrent"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\AIM6\aim6.exe"="C:\Program Files\AIM6\aim6.exe:*:Enabled:AIM"
"C:\Program Files\Internet Explorer\iexplore.exe"="C:\Program Files\Internet Explorer\iexplore.exe:*:Enabled:Internet Explorer"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{78e2bd95-d472-11dd-a24a-001d09aed37c}]
shell\AutoRun\command - G:\LinksysConnectPC.exe


======List of files/folders created in the last 1 months======

2009-01-24 13:28:07 ----D---- C:\Program Files\trend micro
2009-01-24 13:28:06 ----D---- C:\rsit
2009-01-24 13:20:58 ----D---- C:\Documents and Settings\Jennifer\Application Data\Malwarebytes
2009-01-24 13:20:50 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-01-24 13:20:50 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-01-24 13:19:59 ----A---- C:\Program Files\mbam-setup.exe
2009-01-23 18:05:40 ----D---- C:\Program Files\Friendbar
2009-01-20 14:03:38 ----A---- C:\WINDOWS\ntbtlog.txt
2009-01-19 17:36:52 ----D---- C:\Program Files\Microsoft
2009-01-19 17:36:26 ----DC---- C:\WINDOWS\$NtUninstallKB943729$
2009-01-19 17:34:45 ----D---- C:\WINDOWS\system32\GroupPolicy
2009-01-19 17:34:45 ----D---- C:\Program Files\Windows Desktop Search
2009-01-19 17:34:27 ----DC---- C:\WINDOWS\$NtUninstallKB940157$
2009-01-19 17:34:12 ----DC---- C:\WINDOWS\$NtUninstallKB915800-v4$
2009-01-13 19:04:33 ----HDC---- C:\WINDOWS\$NtUninstallKB958687$

======List of files/folders modified in the last 1 months======

2009-01-24 13:28:33 ----D---- C:\WINDOWS\Temp
2009-01-24 13:28:13 ----D---- C:\WINDOWS\Prefetch
2009-01-24 13:28:07 ----RD---- C:\Program Files
2009-01-24 13:20:54 ----D---- C:\WINDOWS\system32\drivers
2009-01-24 13:13:40 ----D---- C:\WINDOWS
2009-01-24 13:13:15 ----A---- C:\WINDOWS\ModemLog_Conexant HDA D330 MDC V.92 Modem.txt
2009-01-24 03:31:37 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-01-23 18:15:06 ----SHD---- C:\WINDOWS\Installer
2009-01-23 18:15:00 ----SHD---- C:\Config.Msi
2009-01-23 18:06:22 ----D---- C:\WINDOWS\system32\CatRoot2
2009-01-23 15:30:02 ----RSD---- C:\WINDOWS\assembly
2009-01-23 15:27:48 ----D---- C:\WINDOWS\Microsoft.NET
2009-01-23 00:54:24 ----D---- C:\WINDOWS\system32\CatRoot
2009-01-23 00:53:29 ----D---- C:\WINDOWS\system32
2009-01-23 00:53:19 ----D---- C:\WINDOWS\system32\XPSViewer
2009-01-23 00:52:06 ----RSHD---- C:\WINDOWS\system32\dllcache
2009-01-23 00:52:00 ----HD---- C:\WINDOWS\inf
2009-01-22 12:59:12 ----D---- C:\WINDOWS\Minidump
2009-01-20 17:58:36 ----D---- C:\WINDOWS\system32\config
2009-01-20 17:58:23 ----D---- C:\WINDOWS\system32\wbem
2009-01-20 17:58:23 ----D---- C:\WINDOWS\Registration
2009-01-20 17:57:01 ----D---- C:\Program Files\wildblue
2009-01-20 17:19:21 ----SD---- C:\Documents and Settings\Jennifer\Application Data\Microsoft
2009-01-20 16:09:37 ----HD---- C:\$AVG8.VAULT$
2009-01-19 17:36:45 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2009-01-19 17:36:44 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-01-19 17:36:41 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-01-19 17:35:03 ----A---- C:\WINDOWS\imsins.BAK
2009-01-19 17:34:51 ----D---- C:\WINDOWS\system32\en-US
2009-01-17 20:18:45 ----D---- C:\Documents and Settings\Jennifer\Application Data\U3
2009-01-17 20:18:23 ----D---- C:\WINDOWS\system32\FxsTmp
2009-01-17 02:27:38 ----D---- C:\Program Files\Google
2009-01-16 21:57:28 ----D---- C:\Documents and Settings\All Users\Application Data\Google
2009-01-13 23:05:30 ----D---- C:\Documents and Settings\Jennifer\Application Data\Move Networks
2009-01-13 19:03:45 ----HD---- C:\WINDOWS\$hf_mig$
2009-01-12 15:02:18 ----D---- C:\Program Files\Adobe
2009-01-11 01:38:17 ----A---- C:\WINDOWS\wininit.ini
2009-01-09 19:35:28 ----A---- C:\WINDOWS\system32\MRT.exe
2009-01-01 02:30:15 ----D---- C:\Documents and Settings\Jennifer\Application Data\uTorrent

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 APPDRV;APPDRV; C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS [2005-08-12 16128]
R1 AvgLdx86;AVG AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2008-08-29 97928]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2008-07-03 26824]
R1 DLACDBHM;DLACDBHM; C:\WINDOWS\System32\Drivers\DLACDBHM.SYS [2006-08-11 12920]
R1 DLARTL_M;DLARTL_M; C:\WINDOWS\System32\Drivers\DLARTL_M.SYS [2006-08-11 28184]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\WINDOWS\system32\DRIVERS\wmiacpi.sys [2008-04-13 8832]
R2 AvgTdiX;AVG8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2008-07-03 76040]
R2 DLABMFSM;DLABMFSM; C:\WINDOWS\System32\DLA\DLABMFSM.SYS [2006-08-18 35096]
R2 DLABOIOM;DLABOIOM; C:\WINDOWS\System32\DLA\DLABOIOM.SYS [2006-08-18 32472]
R2 DLADResM;DLADResM; C:\WINDOWS\System32\DLA\DLADResM.SYS [2006-08-18 9400]
R2 DLAIFS_M;DLAIFS_M; C:\WINDOWS\System32\DLA\DLAIFS_M.SYS [2006-08-18 104472]
R2 DLAOPIOM;DLAOPIOM; C:\WINDOWS\System32\DLA\DLAOPIOM.SYS [2006-08-18 26008]
R2 DLAPoolM;DLAPoolM; C:\WINDOWS\System32\DLA\DLAPoolM.SYS [2006-08-18 14520]
R2 DLAUDF_M;DLAUDF_M; C:\WINDOWS\System32\DLA\DLAUDF_M.SYS [2006-08-18 97848]
R2 DLAUDFAM;DLAUDFAM; C:\WINDOWS\System32\DLA\DLAUDFAM.SYS [2006-08-18 94648]
R2 DRVNDDM;DRVNDDM; C:\WINDOWS\System32\Drivers\DRVNDDM.SYS [2006-08-11 51768]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2007-07-16 12672]
R2 rimmptsk;rimmptsk; C:\WINDOWS\system32\DRIVERS\rimmptsk.sys [2007-07-10 32256]
R2 rimsptsk;rimsptsk; C:\WINDOWS\system32\DRIVERS\rimsptsk.sys [2007-07-10 43520]
R2 rismxdp;Ricoh xD-Picture Card Driver; C:\WINDOWS\system32\DRIVERS\rixdptsk.sys [2007-07-10 37376]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 BCM43XX;Dell Wireless WLAN Card Driver; C:\WINDOWS\system32\DRIVERS\bcmwl5.sys [2007-05-09 604928]
R3 bcm4sbxp;Broadcom 440x 10/100 Integrated Controller XP Driver; C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys [2007-07-10 45568]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2008-04-13 13952]
R3 DXEC02;DXEC02; C:\WINDOWS\system32\drivers\dxec02.sys [2006-11-02 103168]
R3 GEARAspiWDM;GEARAspiWDM; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2008-01-29 16168]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys [2007-07-16 989696]
R3 HSFHWAZL;HSFHWAZL; C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys [2007-07-16 209152]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2007-06-06 6345472]
R3 OEM02Afx;Provides a software interface to control audio effects of OEM002 camera.; \??\C:\WINDOWS\system32\Drivers\OEM02Afx.sys []
R3 OEM02Dev;Creative Camera OEM002 Driver; C:\WINDOWS\system32\DRIVERS\OEM02Dev.sys [2007-10-10 235648]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver; C:\WINDOWS\system32\DRIVERS\OEM02Vfx.sys [2007-03-05 7424]
R3 sdbus;sdbus; C:\WINDOWS\system32\DRIVERS\sdbus.sys [2008-04-13 79232]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2007-07-09 1222840]
R3 SynTP;Synaptics TouchPad Driver; C:\WINDOWS\system32\DRIVERS\SynTP.sys [2007-07-09 202912]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2007-07-16 730112]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 E100B;Intel® PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2001-08-17 117760]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 SDDMI2;SDDMI2; \??\C:\WINDOWS\system32\DDMI2.sys []
S3 sffdisk;SFF Storage Class Driver; C:\WINDOWS\system32\DRIVERS\sffdisk.sys [2008-04-13 11904]
S3 sffp_sd;SFF Storage Protocol Driver for SDBus; C:\WINDOWS\system32\DRIVERS\sffp_sd.sys [2008-04-13 11008]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-13 11136]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-13 15232]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 usbvideo;USB Video Device (WDM); C:\WINDOWS\System32\Drivers\usbvideo.sys [2008-04-13 121984]
S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2008-04-13 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-05-24 611664]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-02-18 110592]
R2 avg8emc;AVG8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2008-08-29 875288]
R2 avg8wd;AVG8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-08-29 231704]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2007-07-24 229376]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-17 152984]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2007-06-06 163908]
R2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2006-11-05 159744]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-13 201968]
R2 Viewpoint Manager Service;Viewpoint Manager Service; C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine; C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe [2008-11-12 3667312]
R2 wltrysvc;Dell Wireless WLAN Tray Service; C:\WINDOWS\System32\WLTRYSVC.EXE [2007-05-09 20480]
R2 WRConsumerService;Webroot Client Service; C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe [2008-11-13 1086840]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe [2007-10-09 36864]
S3 GoogleDesktopManager;GoogleDesktopManager; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2007-12-20 1838592]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-01-17 137200]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2007-10-11 864256]
S3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-03-30 504104]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2006-11-05 880640]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2006-09-14 73728]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2007-10-11 122880]

-----------------EOF-----------------

info.txt logfile of random's system information tool 1.05 2009-01-24 13:28:36

======Uninstall list======

-->C:\Program Files\Yahoo!\Yahoo! Music Jukebox\oggcodecs\uninst.exe
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88564CEF-20A5-4EF2-A05F-309F2EBA9B06}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1A5BA3E-9ABF-4037-820B-6151022B8ACB}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A82F10CB-18B5-4EAC-AEF2-FA49CD565626}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D5BA7C09-E523-478C-9C37-A1D86C76383E}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F6366726-BA44-4D6A-8ECE-476E2E616AD1}\setup.exe" -l0x9
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Advanced Audio FX Engine-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88564CEF-20A5-4EF2-A05F-309F2EBA9B06}\setup.exe" -l0x9 /remove
Advanced Video FX Engine-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D5BA7C09-E523-478C-9C37-A1D86C76383E}\setup.exe" -l0x9 /remove
AIM 6-->C:\Program Files\AIM6\uninst.exe
AIMTunes-->C:\Program Files\AIMTunes\Uninstall.exe
AltoMP3 Gold 5.20-->C:\Program Files\AltoMP3 Gold\uninst.exe
Apple Mobile Device Support-->MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
Bonjour-->MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Broadcom Management Programs-->MsiExec.exe /I{C99C0593-3B48-41D9-B42F-6E035B320449}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
Conexant HDA D330 MDC V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F\HXFSETUP.EXE -U -Idel000f5.inf
Dell DataSafe Online-->MsiExec.exe /I{4D3C9F4B-4B7D-4E5D-99B9-0123AB0D51ED}
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell Touchpad-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Dell Webcam Center-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A1A5BA3E-9ABF-4037-820B-6151022B8ACB}\setup.exe" -l0x9 /remove
Dell Webcam Manager-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F6366726-BA44-4D6A-8ECE-476E2E616AD1}\setup.exe" -l0x9 /remove
Dell Wireless WLAN Card-->"C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Dell\Dell Wireless WLAN Card"
Digital Line Detect-->C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
DivX Codec-->C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Content Uploader-->C:\Program Files\DivX\DivXContentUploaderUninstall.exe /CUPLOADER
DivX Web Player-->C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
Documentation & Support Launcher-->MsiExec.exe /X{B0DF58A2-40DF-4465-AA56-38623EC9938C}
Games, Music, & Photos Launcher-->MsiExec.exe /X{B6884A07-0305-47AE-9969-8F26FADC17DE}
Google Desktop-->C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Toolbar for Internet Explorer-->"C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarManager_0531C63A913CC9D1.exe" /uninstall
High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2-->"C:\Program Files\trend micro\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
IntelliSonic Speech Enhancement-->MsiExec.exe /X{D1B5E9C8-4CCF-44E3-87D6-7C00D7DA5370}
Internet Service Offers Launcher-->MsiExec.exe /X{E42BD75A-FC23-4E3F-9F91-2658334C644F}
iTunes-->MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}
J2SE Runtime Environment 5.0 Update 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150060}
Java™ 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Java™ 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Laptop Integrated Webcam Driver (1.04.01.1011) -->C:\WINDOWS\CtDrvIns.exe -uninstall -script OEM002.uns -plugin OEM02Pin.dll -pluginres OEM02Pin.crl -nodisconprompt -langid 0x0409
Live! Cam Avatar Creator-->C:\Program Files\InstallShield Installation Information\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}\setup.exe -runfromtemp -l0x0009 -removeonly /remove
Live! Cam Avatar v1.0-->C:\Program Files\InstallShield Installation Information\{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}\setup.exe -runfromtemp -l0x0009 -removeonly /remove
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
MediaDirect-->C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\setup.exe -runfromtemp -l0x0009 -cluninstall
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 1-->MsiExec.exe /I{B508B3F1-A24A-32C0-B310-85786919EF28}
Microsoft .NET Framework 3.0 Service Pack 1-->MsiExec.exe /I{2BA00471-0328-3743-93BD-FA813353A783}
Microsoft Base Smart Card Cryptographic Service Provider Package-->"C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe"
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Plus! Digital Media Edition Installer-->MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE-->MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Silverlight-->MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Modem Diagnostic Tool-->MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 and SOAP Toolkit 3.0-->MsiExec.exe /I{32343DB6-9A52-40C9-87E4-5E7C79791C87}
MSXML 6.0 Parser (KB933579)-->MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
Musicmatch for Windows Media Player-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E93E5EF6-D361-481E-849D-F16EF5C78EBC}\setup.exe" -l0x9 remove
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
NVIDIA Drivers-->C:\WINDOWS\system32\nvudisp.exe UninstallGUI
OutlookAddinSetup-->MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
Paint.NET v3.35-->MsiExec.exe /X{20AC583C-A6FB-410A-807D-25308225C201}
QuickSet-->C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe -runfromtemp -l0x0009 APPDRVNT4 -removeonly
QuickTime-->MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}
Roxio Creator Audio-->MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator BDAV Plugin-->MsiExec.exe /I{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}
Roxio Creator Copy-->MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data-->MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator DE-->MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Tools-->MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Drag-to-Disc-->MsiExec.exe /I{2F4C24E6-CBD4-4AAC-B56F-C9FD44DE5668}
Roxio Express Labeler-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD DE-->MsiExec.exe /I{D639085F-4B6E-4105-9F37-A0DBB023E2FB}
Roxio Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Sansa Media Converter-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D2A0F8F4-CE50-4857-A21C-3061682B2E87}\Setup.exe" -l0x9
Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for 2007 Microsoft Office System (KB958439)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6491B8AA-D11C-4648-A461-6234B31EB7E2}
Security Update for Microsoft Office Excel 2007 (KB958437)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {648FC016-2D6B-4A16-8D87-404533642F4B}
Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office system 2007 (KB956828)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {885E081B-72BD-4E76-8E98-30B4BE468FAC}
Security Update for Microsoft Office Word 2007 (KB956358)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {4551666D-0FD6-4C69-8A81-1C6F2E64517C}
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Visio 2007 (KB947590)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41}
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Sonic Activation Module-->MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Spy Sweeper Core-->MsiExec.exe /I{3F5B6210-0903-4DC6-8034-8F488AA3A782}
Spybot - Search & Destroy 1.5.2.20-->"C:\WINDOWS\unins000.exe"
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins001.exe"
Update for Office 2007 (KB946691)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
Webroot AntiVirus with AntiSpyware-->"C:\Program Files\Webroot\Spy Sweeper\unins001.exe"
WildBlue Optimizer Ver 2007-07-01-->"C:\Program Files\WildBlue\unins000.exe"
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 10-->MsiExec.exe /I{33BB4982-DC52-4886-A03B-F4C5C80BEE89}
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows Presentation Foundation-->MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WinRAR archiver-->C:\Program Files\WinRAR\uninstall.exe
Yahoo! Install Manager-->C:\WINDOWS\system32\regsvr32 /u C:\PROGRA~1\Yahoo!\Common\YINSTH~1.DLL
Yahoo! Music Jukebox-->MsiExec.exe /X{EC3B8CA2-49B8-4D38-BE9C-ABD0F6029168}

======Security center information======

AV: AVG Anti-Virus Free
AV: Webroot AntiVirus with AntiSpyware
FW: Webroot Internet Security Essentials (disabled)

System event log

Computer Name: LAPTOP
Event Code: 7035
Message: The Fast User Switching Compatibility service was successfully sent a start control.

Record Number: 5
Source Name: Service Control Manager
Time Written: 20090114151701.000000-360
Event Type: information
User: NT AUTHORITY\SYSTEM

Computer Name: LAPTOP
Event Code: 7036
Message: The Terminal Services service entered the running state.

Record Number: 4
Source Name: Service Control Manager
Time Written: 20090114151701.000000-360
Event Type: information
User:

Computer Name: LAPTOP
Event Code: 7035
Message: The Fax service was successfully sent a stop control.

Record Number: 3
Source Name: Service Control Manager
Time Written: 20090114151648.000000-360
Event Type: information
User: NT AUTHORITY\SYSTEM

Computer Name: LAPTOP
Event Code: 6005
Message: The Event log service was started.

Record Number: 2
Source Name: EventLog
Time Written: 20090114151630.000000-360
Event Type: information
User:

Computer Name: LAPTOP
Event Code: 6009
Message: Microsoft ® Windows ® 5.01. 2600 Service Pack 3 Multiprocessor Free.

Record Number: 1
Source Name: EventLog
Time Written: 20090114151630.000000-360
Event Type: information
User:

Application event log

Computer Name: LAPTOP
Event Code: 1800
Message: The Windows Security Center Service has started.

Record Number: 2301
Source Name: SecurityCenter
Time Written: 20080612133512.000000-300
Event Type: information
User:

Computer Name: LAPTOP
Event Code: 1
Message: Service started

Record Number: 2300
Source Name: sprtsvc_dellsupportcenter
Time Written: 20080612133507.000000-300
Event Type: information
User:

Computer Name: LAPTOP
Event Code: 0
Message:
Record Number: 2299
Source Name: RoxSniffer9
Time Written: 20080612133506.000000-300
Event Type: information
User:

Computer Name: LAPTOP
Event Code: 0
Message:
Record Number: 2298
Source Name: Viewpoint Manager Service
Time Written: 20080612133506.000000-300
Event Type: information
User:

Computer Name: LAPTOP
Event Code: 1
Message:
Record Number: 2297
Source Name: Bonjour Service
Time Written: 20080612133505.000000-300
Event Type: information
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 13, GenuineIntel
"PROCESSOR_REVISION"=0f0d
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
"CLASSPATH"=.;C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.5.0_06\lib\ext\QTJava.zip

-----------------EOF-----------------

Hi Jenn511b,

Nothing jumping out at me there.

Lets have a deeper look.

Download GMER from here:

http://www.gmer.net/files.php

Unzip it to the desktop.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised by a trained Security Analyst.

Open the program and click on the Rootkit tab.
Make sure all the boxes on the right of the screen are checked, EXCEPT for ‘Show All’.
Click on Scan.
When the scan has run click Copy and paste the results (if any) into this thread.

GMER 1.0.14.14536 - http://www.gmer.net
Rootkit scan 2009-01-24 21:40:27
Windows 5.1.2600 Service Pack 3


---- Devices - GMER 1.0.14 ----

AttachedDevice \FileSystem\Ntfs \Ntfs ssfs0bbc.sys (Spy Sweeper FileSystem Filter Driver/Webroot Software, Inc. (www.webroot.com))

Device \Driver\Tcpip \Device\Ip 8A578A40
Device \Driver\Tcpip \Device\Ip 8A661878
Device \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
Device \Driver\Tcpip \Device\Tcp 8A578A40
Device \Driver\Tcpip \Device\Tcp 8A661878
Device \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
Device \Driver\Tcpip \Device\Udp 8A578A40
Device \Driver\Tcpip \Device\Udp 8A661878
Device \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
Device \Driver\Tcpip \Device\RawIp 8A578A40
Device \Driver\Tcpip \Device\RawIp 8A661878
Device \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- EOF - GMER 1.0.14 ----

Hello Jenn511b,

Nothing there either.

Lets try this.

Kaspersky on line scanner is very thorough. It can take a long time and for periods may seem not to be working. Just be patient and let it do its job.

Kaspersky works with Internet Explorer and Firefox 3.

Go to Kaspersky website and perform an online antivirus scan.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.

Copy and paste that information in your next post.

Cross posting - incorrect information replaced.

Edited by emeraldnzl, 24 January 2009 - 11:40 PM.

Thank you so much. And actually, the past day or so, it's been just freezing up and I have to manually turn it off and back on. I can be right in the middle of reading something sending a message to someone and it will completely freeze up. It happened probably 6 or 7 times last night alone, and a couple of times since I've been online tonight already, most recently just within 10 minutes ago. It was fine, and I left the room to go take care of something, was gone less than 20 minutes, and came back and it was frozen up.

Any suggestions there?

Hi Jenn511b,

Well we haven't completely ruled out the possibility of malware.

That Kaspersky scan will help us there but lets leave that for a moment and look at other possibilities.

First off, please go to Start > Control Panel >Add or Remove Programs (Programs and Features if you are a Vista user) and uninstall the following if they

exist:

Viewpoint, Viewpoint Manager, Viewpoint Media Player.:

Viewpoint Manager is considered to be foistware. You can go to the link below to read about it.

http://www.clickz.com/news/article.php/3561546

Next

I am wondering whether you might be having some program conflict going on. You have Webroot Spy Sweeper and Lavasoft Ad-Aware services both running at the same time. My bet is that they are fighting each other.

Why don't you try uninstalling one and see if that makes a difference. My preference would be to start with Spy Sweeper first and then move to Ad-Aware if you don't see an improvement. I guess you have the installer files saved somewhere in maybe a download folder so you can reinstall if you want to.

okay, I removed Viewpoint Media Player, then I removed Ad-ware, only b/c I have a year subscription to Webroot (it came with my laptop when I purchased it) and it's still got a while before it expires. I didn't really run Ad-ware that often anyway, b/c I use the Webroot daily. I only ran it extra the other night after I started having trouble.

I had to reboot after removing those programs, so when it was loading up, a box popped up (see pic)

I have seen this in my processes before, but don't really know what it is or why it's on startup. I do have OneNote2007 with my Office suite, but can't recall ever using it. I did click on the web-selection option for a program to run it, thinking it might tell me what I removed that it used, but nothing came up that I could figure out.

Hello Jenn511b,

I think that entry is a left over from Office 2003. Only a couple of orphans for a shortcut button.

We should be able to to remove that. Just make sure your security programs are turned off so that they don't interfere with HijackThis.

Now

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

Close all windows other than HiJackThis, then click Fix Checked.

Close HiJackThis.

After that post a new HijackThis log back here. Also tell me if the removal of Ad-Aware has made any difference to your machines performance.

Updated HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:36:42 PM, on 1/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\OEM02Mon.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\trend micro\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2071220
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2071220
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "C:\WINDOWS\system32\nwiz.exe" /installquiet
O4 - HKLM\..\Run: [NVHotkey] "C:\WINDOWS\system32\rundll32.exe" nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [OEM02Mon.exe] "C:\WINDOWS\OEM02Mon.exe"
O4 - HKLM\..\Run: [Dell QuickSet] "C:\Program Files\Dell\QuickSet\quickset.exe"
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] "C:\WINDOWS\system32\WLTRAY.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] "C:\WINDOWS\stsystra.exe"
O4 - HKLM\..\Run: [KADxMain] "C:\WINDOWS\system32\KADxMain.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] "C:\Dell\E-Center\EULALauncher.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx...owserPlugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: c:\progra~1\google\google~2\goec62~1.dll,avgrsstx.dll c:\progra~1\google\google~2\goec62~1.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 9876 bytes
-----------------

The removal of Adaware seems to have helped a bit, I'll just have to see if it keeps freezing up. It's so sporadic when it does it. It hasn't happened in a while though, so maybe it's better.

ETA: I rebooted again to see if I got that OneNote2007 box again upon reboot, and it happened again. This time I've attached the webpage that came up after I clicked "Use the web to find a program to run" I didn't know which link to click on from here though.

Edited by Jenn511b, 26 January 2009 - 12:43 AM.

Hi Jen511b,

I think we have removed the orphan ones but you still have an error poping up with the 2007 Office version.

I wonder if you got all the Windows updates whether that might solve the problem.

Try opening Internet Explorer and going to Tools > Windows update and following the prompts.

After you have installed all the updates they suggest come back and tell me if that has made any difference.

Okay, I installed several updates, but I wanted to let you know that when I first booted up my laptop today, it booted up fine, I got to the log-in screen to put in my password and when I hit enter it went back through another boot-up. This time I got another Blue Stop Error screen that said:

A problem has been detected and Windows has been shut down to prevent damage to your computer.
PFN_LIST_CORRUPT

Technical Information:
***STOP: 0x0000004E (0x0000008F, 0x00044EE8, 0x00044EEC, 0x00000000)

So after that I turned the computer back off, and back on. I then got a screen to either select to start Windows Normally or the Last Known Configuration that worked b/c of the manual turn off. It recommended to choose the Last Known Configuration if the reason for the turnoff was a Stop Error screen, so that's what I chose. It continued to boot up fine, I was able to log-in and everything booted up okay, but I did still get the same OneNote 2007 box. As well as a Windows Error - I'm including an image of what was included in the error as well as 2 links that were included in the "Find out more information online" link after the Error report was sent.

Microsoft Online Crash Analysis & Microsoft Windows Error Reporting

Now that I've installed those other updates, maybe that will help some of this, but I did want to include this latest issue anyway.