Installation Problems [RESOLVED]

Hi there and sorry for the delay. This may or may not be a quick fix

Download and run ERUNT http://www.larsheder...nline.de/erunt/

Start ERUNT, confirm the Welcome message.

Type in the name of a restore folder where the backed up registry
files should be saved, or click "..." to browse your computer's drives
and select a folder. You can also simply leave the default, which is a
folder named ERDNT inside your Windows folder, the advantage being
that you have access to this folder from the Windows Recovery Console
in case Windows does not boot anymore.


Next, select the backup options:

- System registry:

- Current user registy: .

- Other open user registries:

Click "OK" and wait until the backup process is complete. (Note that
depending on your system configuration this may take some time, and
that the first bar is NOT a progress bar, just an indicator that the
program is still running.) The ERDNT program for later restoration of
the registry is automatically copied to the restore folder.

WARNING these fixes are designed for this user only and may cause damage if run on an uninfected machine

REGISTRY FIX

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress]

Next you will need to create the repair registry fix to do that copy and paste ALL of the above in the quote box to a notepad file. Ensure there is no space above the REGEDIT4.
Then in notepad go to FILE > SAVE AS and in the dropdown box select SAVE AS TYPE to ALL FILES
Then in the FILE NAME box type fix.reg
This will create a fix.reg file on your desktop

To use this file you will need to right click the icon and select merge, accept the warning if it appears and you are done.

THEN

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Are you having any problems now - or did that cure it ?

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

User returned

main.txt:

Deckard's System Scanner v20071014.68
Run by Walter on 2008-07-21 18:56:13
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
16: 2008-07-21 05:07:02 UTC - RP485 - Windows Update
15: 2008-07-20 05:00:51 UTC - RP484 - Windows Update
14: 2008-07-19 05:04:22 UTC - RP483 - Windows Update
13: 2008-07-18 05:02:37 UTC - RP482 - Windows Update
12: 2008-07-17 05:03:16 UTC - RP481 - Windows Update


-- First Restore Point --
1: 2008-07-06 14:12:08 UTC - RP470 - Windows Update


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 1014 MiB (1024 MiB recommended).


-- HijackThis (run as Walter.exe) ----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:08:26 PM, on 7/21/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Grisoft\AVG7\avgw.exe
C:\Windows\system32\WerCon.exe
C:\Program Files\Grisoft\AVG7\avgw.exe
C:\Users\Walter\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Walter.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [VAIOSecurity] "C:\Program Files\Sony\VAIO Security Center\VSC.exe" 1
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Desktop] C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{7EC5F23B-DDE9-4616-8DD9-3C78B2911781}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Student Backup - Remote Backup Systems, Inc. - C:\Program Files\Student Backup\rbackup.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: wampapache - Apache Software Foundation - C:\Program Files\WAMP5\apache2\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - C:\Program Files\WAMP5\mysql\bin\mysqld-nt.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10434 bytes

-- File Associations -----------------------------------------------------------

.chm - unable to read key
.chm - unable to read key
.scr - AutoCADScriptFile - shell\open\command - "C:\Program Files\Crimson Editor\cedt.exe" "%1"


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

All drivers whitelisted.


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 wampmysqld - "c:\program files\wamp5\mysql\bin\mysqld-nt.exe" "--defaults-file=c:\program files\wamp5\mysql\my.ini" wampmysqld

S3 wampapache - "c:\program files\wamp5\apache2\bin\httpd.exe" -k runservice <Not Verified; Apache Software Foundation; Apache HTTP Server>
S4 PACSPTISVR - c:\program files\common files\sony shared\avlib\pacsptisvr.exe <Not Verified; ; PACSPTISVR Module>
S4 QBCFMonitorService (QuickBooks Database Manager Service) - "c:\program files\common files\intuit\quickbooks\qbcfmonitorservice.exe"
S4 QBFCService (Intuit QuickBooks FCS) - "c:\program files\common files\intuit\quickbooks\fcs\intuit.quickbooks.fcs.exe" <Not Verified; Intuit Inc.; QuickBooks 2007>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-07-20 20:20:29 420 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{A9191F01-3937-4FC3-ACD5-91093F49BDB5}.job
2008-07-20 20:03:07 314 --a------ C:\Windows\Tasks\GlaryInitialize.job
2008-07-19 00:19:25 468 --a------ C:\Windows\Tasks\Vaio Service Utility.job
2008-07-17 19:59:58 548 --a------ C:\Windows\Tasks\Norton Internet Security - Run Full System Scan - Walter.job


-- Files created between 2008-06-21 and 2008-07-21 -----------------------------

2008-07-06 17:07:57 0 d-------- C:\Program Files\Trend Micro
2008-07-06 01:56:46 0 d-------- C:\Program Files\Glary Utilities
2008-07-06 01:36:31 0 d-------- C:\Program Files\Auslogics
2008-06-30 19:18:19 0 d--h----- C:\Users\Walter\InstallAnywhere
2008-06-30 14:44:10 0 d-------- C:\My Recorder
2008-06-30 14:43:59 5 --a------ C:\Windows\system32\SySvstRec.dat
2008-06-30 14:43:37 311296 --a------ C:\Windows\system32\NCTAudioRecord2.dll <Not Verified; NCT Company Ltd.; NCTAudioRecord2 ActiveX DLL>
2008-06-30 14:43:37 1794048 --a------ C:\Windows\system32\NCTAudioDesign2.dll <Not Verified; NCT Company Ltd.; NCTAudioDesign2 ActiveX DLL>
2008-06-30 14:43:36 196608 --a------ C:\Windows\system32\NCTWMAFile2.dll <Not Verified; NCT Company Ltd.; NCTWMAFile2 ActiveX DLL>
2008-06-30 14:43:36 315392 --a------ C:\Windows\system32\NCTAudioPlayer2.dll <Not Verified; NCT Company Ltd.; NCTAudioPlayer2 ActiveX DLL>
2008-06-30 14:43:36 1040384 --a------ C:\Windows\system32\NCTAudioInformation2.dll <Not Verified; NCT Company Ltd.; NCTAudioInformation2 ActiveX DLL>
2008-06-30 14:43:35 1843200 --a------ C:\Windows\system32\NCTAudioFile2.dll <Not Verified; NCT Company Ltd.; NCTAudioFile2 ActiveX DLL>
2008-06-30 14:43:35 237568 --a------ C:\Windows\system32\lame_enc.dll
2008-06-29 22:42:14 0 d-------- C:\Program Files\FREE Hi-Q Recorder
2008-06-29 22:31:10 0 d-------- C:\Program Files\Radio Stream Player


-- Find3M Report ---------------------------------------------------------------

2008-07-21 08:00:25 0 d-------- C:\Users\Walter\AppData\Roaming\AVG7
2008-07-19 00:20:14 0 d-------- C:\Program Files\Student Backup
2008-07-10 00:24:14 174 --ahs---- C:\Program Files\desktop.ini
2008-07-10 00:10:19 0 d-------- C:\Program Files\Windows Mail
2008-07-06 08:49:59 0 d-------- C:\Users\Walter\AppData\Roaming\Macromedia
2008-07-06 01:36:38 0 d-------- C:\Users\Walter\AppData\Roaming\Auslogics
2008-06-29 22:32:18 0 d-------- C:\Users\Walter\AppData\Roaming\www.TheXSoft.com
2008-06-24 14:40:03 0 d-------- C:\Program Files\PCFriendly
2008-06-24 14:09:00 0 d-------- C:\Users\Walter\AppData\Roaming\Autodesk
2008-06-24 14:06:44 0 d-------- C:\Users\Walter\AppData\Roaming\Adobe
2008-06-24 13:35:15 0 d-------- C:\Program Files\InterActual
2008-06-23 09:11:06 0 d-------- C:\Users\Walter\AppData\Roaming\Skype
2008-06-11 23:28:44 0 d-------- C:\Users\Walter\AppData\Roaming\CleanMyPC Software
2008-06-11 23:17:05 0 d-------- C:\Users\Walter\AppData\Roaming\vlc
2008-06-10 15:04:29 0 d-------- C:\Program Files\DivX
2008-06-10 15:03:07 0 d-------- C:\Program Files\VideoLAN
2008-06-10 14:11:24 0 d-------- C:\Program Files\Free Registry Cleaner for Vista
2008-05-07 09:47:32 130349 --a------ C:\Windows\hpoins13.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="RtHDVCpl.exe" [02/05/2007 08:22 AM C:\Windows\RtHDVCpl.exe]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [11/13/2006 08:32 AM]
"ISBMgr.exe"="C:\Program Files\Sony\ISB Utility\ISBMgr.exe" [01/22/2007 11:39 PM]
"VAIOSecurity"="C:\Program Files\Sony\VAIO Security Center\VSC.exe" [11/28/2006 05:30 PM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [01/09/2007 11:59 PM]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [03/12/2007 06:30 PM]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [04/17/2008 10:47 AM]
"IgfxTray"="C:\Windows\system32\igfxtray.exe" [01/23/2007 08:13 AM]
"HotKeysCmds"="C:\Windows\system32\hkcmd.exe" [01/23/2007 08:12 AM]
"Persistence"="C:\Windows\system32\igfxpers.exe" [01/23/2007 08:12 AM]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [12/06/2007 04:18 PM]
"MSConfig"="C:\Windows\system32\msconfig.exe" [11/02/2006 04:45 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [11/02/2006 07:35 AM]
"Google Desktop"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [12/06/2007 04:18 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoLowDiskSpaceChecks"=1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgwlntf]
avgwlntf.dll 10/10/2007 10:36 PM 9216 C:\Windows\System32\avgwlntf.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon]
VESWinlogon.dll 02/13/2007 06:19 PM 98304 C:\Windows\System32\VESWinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^AutoCAD Startup Accelerator.lnk]
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
backup=C:\Windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk]
backup=C:\Windows\pss\Microsoft Office.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Users^Walter^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Gamma.lnk]
backup=C:\Windows\pss\Adobe Gamma.lnk.Startup
backupExtension=.Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Users^Walter^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^WampServer.lnk]
backupExtension=.Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Users^Walter^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^YouTube Uploader.lnk]
backup=C:\Windows\pss\YouTube Uploader.lnk.Startup
backupExtension=.Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
"C:\Users\Walter\AppData\Local\Google\Update\1.1.25.0\GoogleUpdate.exe" /lang en

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Picasa Media Detector]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickBooks Simple Start]
C:\Program Files\Intuit\SimpleStartEntice\entice.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Switcher]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe"
"Adobe Reader Speed Launcher"=C:\PROGRAM FILES\Adobe\Reader 8.0\Reader\READER_SL.EXE
"HP Software Update"=C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" -atboottime
"SunJavaUpdateSched"=C:\PROGRAM FILES\Java\JRE1.6.0_01\bin\jusched.exe
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
"gidle"="C:\Program Files\gAlwaysIdle\gidle.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-disabled]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum
iissvcs w3svc was
HPZ12 Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt hpqcxs08 hpqddsvc


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{778f2b91-184d-11dc-9be6-806e6f6e6963}]
AutoRun\command- F:\autorun.exe

*Newly Created Service* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-07-21 19:23:45 ------------







extra.txt:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft® Windows Vista™ Home Premium (build 6000)
Architecture: X86; Language: English

CPU 0: Genuine Intel® CPU T2060 @ 1.60GHz
Percentage of Memory in Use: 72%
Physical Memory (total/avail): 1013.56 MiB / 281.32 MiB
Pagefile Memory (total/avail): 2271.74 MiB / 943.61 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1942.82 MiB

C: is Fixed (NTFS) - 105.18 GiB total, 20.83 GiB free.
D: is Removable (No Media)
E: is Removable (No Media)
F: is CDROM (CDFS)

\\.\PHYSICALDRIVE1 - MemoryStick0 Device

\\.\PHYSICALDRIVE2 - SD1 Device

\\.\PHYSICALDRIVE0 - FUJITSU MHW2120BH ATA Device - 111.79 GiB - 2 partitions
\PARTITION0 - Unknown - 6.61 GiB
\PARTITION1 (bootable) - Installable File System - 105.18 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FW: Norton Internet Security v2007 (Symantec Corporation)
AV: AVG 7.5.524 v7.5.524 (Grisoft) Outdated
AV: Norton Internet Security v2007 (Symantec Corporation) Outdated
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation) Disabled
AS: Norton Internet Security v2007 (Symantec Corporation) Outdated

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Walter\AppData\Roaming
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=PEACE-C
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Walter
LOCALAPPDATA=C:\Users\Walter\AppData\Local
LOGONSERVER=\\PEACE-C
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\Common Files\Adobe\AGL;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 14 Stepping 12, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0e0c
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
QTJAVA=C:\Program Files\Java\jre1.6.0_01\lib\ext\QTJava.zip
RoxioCentral=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Walter\AppData\Local\Temp
TMP=C:\Users\Walter\AppData\Local\Temp
USERDOMAIN=Peace-C
USERNAME=Walter
USERPROFILE=C:\Users\Walter
windir=C:\Windows


-- User Profiles ---------------------------------------------------------------

Walter


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
--> MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
--> MsiExec.exe /I{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}
--> MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
--> MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
--> MsiExec.exe /I{71EEA108-09C9-4D81-8FA2-D48C70681242}
--> MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
--> MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
--> MsiExec.exe /X{57922B53-02D4-4DFC-AC24-A3519DC1F49A}
32 Bit HP CIO Components Installer --> MsiExec.exe /I{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}
Activation Assistant for the 2007 Microsoft Office suites --> "C:\ProgramData\{623D32E9-0C62-4453-AD44-98B31F52A5E1}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Adobe Bridge 1.0 --> MsiExec.exe /I{B74D4E10-6884-0000-0000-000000000103}
Adobe Common File Installer --> MsiExec.exe /I{8EDBA74D-0686-4C99-BFDD-F894678E5102}
Adobe Flash Player 9 ActiveX --> MsiExec.exe /X{BB65C393-C76E-4F06-9B0C-2124AA8AF97B}
Adobe Flash Player Plugin --> C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Help Center 2.0 --> MsiExec.exe /I{8FFC924C-ED06-44CB-8867-3CA778ECE903}
Adobe Photoshop CS2 --> msiexec /I {236BB7C4-4419-42FD-0409-1E257A25E34D}
Adobe Premiere Pro 2.0 --> msiexec /I {FA17A726-B229-4116-B793-A2AB1A4EAE2E}
Adobe Reader 8.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
Adobe Stock Photos 1.0 --> MsiExec.exe /I{EE0D5DCD-2B97-4473-98DF-E93C0BD92F7A}
Alps Pointing-device for VAIO --> C:\Program Files\Apoint\Uninstap.exe ADDREMOVE
AppCore --> MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
AusLogics Disk Defrag --> "C:\Program Files\Auslogics\AusLogics Disk Defrag\unins000.exe"
AutoCAD Civil 3D 2008 --> C:\Program Files\AutoCAD Civil 3D 2008\Setup\Setup.exe /P {5783F2D7-6000-0409-0002-0060B0CE6BBA} /M C3D
Autodesk Civil 3D 2007 --> MsiExec.exe /I{5783F2D7-5000-0409-0002-0060B0CE6BBA}
Autodesk Design Review 2008 --> MsiExec.exe /I{FACF203E-0F4D-489A-B80C-D185253C8FCB}
Autodesk Vault 2008 --> C:\Program Files\Autodesk\Vault 2008\Setup\setup.exe /p {E55B00B0-9DBF-4EE1-AC1D-5DEBE12BD097} /M VAULT
Autodesk Vault 2008 --> MsiExec.exe /X{E55B00B0-9DBF-4EE1-AC1D-5DEBE12BD097}
AV --> MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
AVG 7.5 --> C:\Program Files\Grisoft\AVG7\setup.exe /UNINSTALL
Blender (remove only) --> "C:\Program Files\Blender Foundation\Blender\uninstall.exe"
ccCommon --> MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
Click to DVD 2.0.05 Menu Data --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9E407618-D9CD-4F39-9490-9ED45294073D}\setup.exe" -l0x9 -removeonly
Click to DVD 2.6.00 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E809063C-51A3-4269-8984-D1EB742F2151}\setup.exe" -l0x9 -removeonly
Crimson Editor (remove only) --> C:\Program Files\Crimson Editor\uninstall.exe
DC++ 0.699 --> "C:\Program Files\DC++\uninstall.exe"
ERUNT 1.1j --> "C:\Program Files\ERUNT\unins000.exe"
FileZilla (remove only) --> "C:\Program Files\FileZilla\uninstall.exe"
FREE Hi-Q Recorder 1.92 --> "C:\Program Files\FREE Hi-Q Recorder\unins000.exe"
Free Registry Cleaner for Vista 1.0 --> "C:\Program Files\Free Registry Cleaner for Vista\unins000.exe"
gAlwaysIdle --> "C:\Program Files\gAlwaysIdle\uninstall.exe"
Glary Utilities 2.5.3 --> "C:\Program Files\Glary Utilities\unins000.exe"
Google Desktop --> C:\Program Files\Google\Google Desktop Search\GoogleDesktopSetup.exe -uninstall
Google Earth --> MsiExec.exe /I{407B9B5C-DAC5-4F44-A756-B57CAB4E6A8B}
HDAUDIO SoftV92 Data Fax Modem with SmartCP --> C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_104D0200\HXFSETUP.EXE -U -ISnSZIRXz.inf
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Customer Participation Program 8.0 --> C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Imaging Device Functions 8.0 --> C:\Program Files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe -datfile hpqbud01.dat
HP OCR Software 8.0 --> C:\Program Files\HP\Digital Imaging\OCR\hpzscr01.exe -datfile hpqbud11.dat
HP Photosmart All-In-One Software 8.0 --> C:\Program Files\HP\Digital Imaging\{8641C1CB-03B3-41d4-8DEC-79826A4B5C0E}\setup\hpzscr01.exe -datfile hposcr13.dat
HP Photosmart Essential --> MsiExec.exe /X{EB21A812-671B-4D08-B974-2A347F0D8F70}
HP Solution Center 8.0 --> C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
HP Update --> MsiExec.exe /X{8C6027FD-53DC-446D-BB75-CACD7028A134}
HPSSupply --> MsiExec.exe /X{EB75DE50-5754-4F6F-875D-126EDF8E4CB3}
Intel® Graphics Media Accelerator Driver --> C:\Windows\system32\igxpun.exe -uninstall
iTunes --> MsiExec.exe /I{E0219810-16E4-437D-9165-93D7B22524F9}
Java™ SE Runtime Environment 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
Java™ SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation) --> MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Macromedia Flash Player 8 --> RunDll32 advpack.dll,LaunchINFSection C:\Windows\INF\swflash.inf,DefaultUninstall,5
Mathcad 14.0 M011 --> MsiExec.exe /I{CB220938-2571-4030-AB7B-A1C38A4866FF}
Mathcad 14.0 M011 Help --> MsiExec.exe /I{205ACCD7-5342-4694-91F3-3A99E4FD5AA6}
Mathcad 14.0 M011 Resource Center --> MsiExec.exe /I{EBD38AE9-D52D-448D-9DB4-4D5F66E1DAFC}
Microsoft .NET Framework 1.1 --> msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1 --> MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1 Hotfix (KB929729) --> "C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\Windows\Microsoft.NET\Framework\v1.1.4322\Updates\M929729\M929729Uninstall.msp"
Microsoft Office 2000 SR-1 Professional --> MsiExec.exe /I{00010409-78E1-11D2-B60F-006097C998E7}
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007 --> MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft SQL Server 2005 --> "c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\ARPWrapper.exe" /Remove
Microsoft SQL Server 2005 Express Edition (VAIO_VEDB) --> MsiExec.exe /I{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}
Microsoft SQL Server Native Client --> MsiExec.exe /I{F9B3DD02-B0B3-42E9-8650-030DFF0D133D}
Microsoft SQL Server Setup Support Files (English) --> MsiExec.exe /X{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}
Microsoft SQL Server VSS Writer --> MsiExec.exe /I{E9F44C98-B8B6-480F-AF7B-E42A0A46F4E3}
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Works --> MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
Microsoft WSE 3.0 Runtime --> MsiExec.exe /X{E3E71D07-CD27-46CB-8448-16D4FB29AA13}
Mozilla Firefox (2.0.0.16) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSRedist --> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
MSXML 4.0 SP2 (KB927978) --> MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833) --> MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
MSXML 4.0 SP2 Parser and SDK --> MsiExec.exe /I{716E0306-8318-4364-8B8F-0CC4E9376BAC}
Mz Vista Force --> C:\Program Files\MzVistaForce\uninstall.exe
Napster Burn Engine --> MsiExec.exe /I{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}
Norton AntiVirus --> MsiExec.exe /X{830D8CBD-C668-49e2-A969-C2C2106332E0}
Norton Confidential Browser Component --> MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Protection Component --> MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
Norton Internet Security --> MsiExec.exe /I{3672B097-EA69-4bfe-B92F-29AE6D9D2B34}
Norton Internet Security --> MsiExec.exe /I{48185814-A224-447A-81DA-71BD20580E1B}
Norton Internet Security --> MsiExec.exe /I{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}
Norton Internet Security --> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security (Symantec Corporation) --> "C:\Program Files\Common Files\Symantec Shared\SymSetup\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}_10_2_0_30\{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}.exe" /X
Norton Protection Center --> MsiExec.exe /I{9A129ABC-A53A-4209-A21E-D5DEDFB7CCA8}
OpenMG Limited Patch 4.7-07-13-24-01 --> C:\Program Files\Common Files\Sony Shared\OpenMG\HotFixes\HotFix4.7-07-13-24-01\HotFixSetup\setup.exe /u
OpenMG Secure Module 4.7.00 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1150\INTEL3~1\IDriver.exe /M{CCD663AE-610D-4BDF-AAB0-E914B044527D} UNINSTALL
Photo Viewer 2.4 --> "C:\Program Files\Photo Viewer\uninstall.exe"
Python 2.5.1 --> MsiExec.exe /I{31800004-6386-4999-A519-518F2D78D8F0}
QuickBooks Product Listing Service --> MsiExec.exe /I{91208A47-5D08-4C79-986F-1931940F51BB}
QuickBooks Simple Start Free Starter Edition --> msiexec.exe /I {71EEA108-09C9-4D81-8FA2-D48C70681242} UNIQUE_NAME="atomlimited" QBFULLNAME="QuickBooks Simple Start Free Starter Edition" ADDREMOVE=1 OEMVENDOR=SONY
QuickTime --> MsiExec.exe /I{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Realtek High Definition Audio Driver --> RtlUpd.exe -r -m
Roxio Easy Media Creator Home --> MsiExec.exe /I{B7FB0C86-41A4-4402-9A33-912C462042A0}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Excel 2007 (KB936509) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A00724F5-82C4-4924-B707-0E5A84B52471}
Security Update for Microsoft Office system 2007 (KB951808) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Office 2007 (KB934062) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {305D509B-F194-4638-9F0F-D9E4C05F9D33}
Security Update for Office 2007 (KB947801) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {02B5A17B-01BE-4BA6-95F1-1CBB46EBC76E}
Security Update for the 2007 Microsoft Office System (KB936960) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5E5BD655-7AA9-47F9-BB6D-A1D8CE29AC86}
Setting Utility Series --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{59452470-A902-477F-9338-9B88101681BD}\SETUP.exe" -l0x9 UNINSTALL -removeonly
Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002) --> MsiExec.exe /X{64F3B15C-24C7-4B2B-9B72-65CCBBD7F06B}
Simple Start Entice --> MsiExec.exe /I{337CBC16-F6F3-411A-9A3F-DB21C57BFDFD}
Skype™ 3.5 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}
Sony Utilities DLL --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EF3D45BB-2260-4008-88EA-492E7744A9DF}\SETUP.exe" -l0x9 -removeonly
Sony Video Shared Library --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{01FDC9FC-4D4F-4DB0-ACD1-D3E8E1D52902}\SETUP.exe" -l0x9 -removeonly
SPBBC 32bit --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Student Backup --> C:\Users\Walter\AppData\Roaming\InstallShield Installation Information\{F0674B40-D8C3-11D3-8C61-00104B1F6CF0}\setup.exe -runfromtemp -l0x0009anything -removeonly
SupportSoft Assisted Service --> MsiExec.exe /I{5A3F6A80-7913-475E-8B96-477A952CFA43}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
The Filter --> rundll32.exe dfshim.dll,ShArpMaintain The Filter.app, Culture=neutral, PublicKeyToken=0d221d3645bc6701, processorArchitecture=msil
Trillian --> C:\Program Files\Trillian\trillian.exe /uninstall
Update for Office 2007 (KB932080) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {EDC9CA29-6BC1-471C-828C-7A36109005D7}
Update for Office 2007 (KB934391) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {B3091818-7C56-4C45-BE7D-CA23027A5EA5}
Update for Office 2007 (KB946691) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update for Word 2007 (KB934173) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C6A89125-5473-45E3-B413-ED8186437475}
VAIO Azure Float Wallpaper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0312BD0D-A1FE-4E1A-9208-D436F566D867}\SETUP.exe" -l0x9 -removeonly
VAIO Central --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4E993095-28F2-4060-9101-99C1FD1195C0}\SETUP.exe" -l0x9 -removeonly
VAIO Entertainment Platform --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6B1F20F2-6321-4669-A58C-33DF8E7517FF}\SETUP.exe" -l0x9 -removeonly
VAIO Event Service --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0D85ADD-DD61-4B43-87A0-6DA52A211A8B}\SETUP.exe" -l0x9 -removeonly
VAIO Floral Dusk Wallpaper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B59B3DA8-06F8-4B4C-AE94-5180753EF108}\SETUP.exe" -l0x9 -removeonly
VAIO Help And Support --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7D716354-2C08-48DC-9AC5-957348048817}\SETUP.exe" -l0x9 -removeonly
VAIO Media 6.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{560F6B2E-F0DF-44E5-8190-A4A161F0E205}\setup.exe" -l0x9 UNINSTALL -removeonly
VAIO Media AC3 Decoder 1.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2063C2E8-3812-4BBD-9998-6610F80C1DD4}\Setup.exe" -l0x9 UNINSTALL
VAIO Media Content Collection 6.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{500162A0-4DD5-460A-BAFD-895AAE48C532}\setup.exe" -l0x9 UNINSTALL -removeonly
VAIO Media Integrated Server 6.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{785EB1D4-ECEC-4195-99B4-73C47E187721}\setup.exe" -l0x9 UNINSTALL -removeonly
VAIO Media Redistribution 6.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5855C127-1F20-404D-B7FB-1FD84D7EAB5E}\setup.exe" -l0x9 UNINSTALL -removeonly
VAIO Media Registration Tool 6.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AF9A04EB-7D8E-41DE-9EDE-4AB9BB2B71B6}\setup.exe" -l0x9 UNINSTALL -removeonly
VAIO OOBE --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1B500D37-E7CF-480B-8054-8A563594EC4E}\SETUP.exe" -l0x9 -removeonly
VAIO Photo 2007 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5E343EF6-D27C-4CFC-9FAE-9AAFB541BCEE}\SETUP.exe" -l0x9 -removeonly
VAIO Power Management --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9E319E96-ED8E-4B01-9775-C521A1869A25}\SETUP.exe" -l0x9 UNINSTALL -removeonly
VAIO Security Center --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CFED0AE3-6D93-4745-B8A0-F3410B493CC4}\setup.exe" -l0x9 -removeonly
VAIO Service Utility --> C:\Program Files\Sony\VAIO Service Utility\uninstall.exe
VAIO Survey --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{34B37A74-125E-4406-87BA-E4BD3D097AE5}\setup.exe" -l0x9 -removeonly
VAIO Teal Whisper Wallpaper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{235915A8-1C0D-4920-95EA-FE8B773E5F57}\SETUP.exe" -l0x9 -removeonly
VAIO Update 3 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48820099-ED7D-424B-890C-9A82EF00656D}\setup.exe" -l0x9 -removeonly
VAIO Video & Photo Utilities --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{68A69CFF-130D-4CDE-AB0E-7374ECB144C8}\setup.exe" -l0x9 -removeonly
VideoLAN VLC media player 0.8.6f --> C:\Program Files\VideoLAN\VLC\uninstall.exe
VisDir Free Disk Space Finder v 1.5 --> "C:\Program Files\VisDir\unins000.exe"
WAMP5 1.7.2 --> "C:\Program Files\WAMP5\unins000.exe"
Windows Media Player Firefox Plugin --> MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}
WinDVD for VAIO --> C:\Program Files\InstallShield Installation Information\{20471B27-D702-4FE8-8DEC-0702CC8C0A85}\setup.exe -runfromtemp -l0x0409
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
Wireless Switch Setting Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2A0F3EF9-68EE-49E9-A05B-ED5B82DF63E5}\setup.exe" -l0x9 -removeonly
Write-N-Cite --> C:\PROGRA~1\Refworks\UNWISE.EXE C:\PROGRA~1\Refworks\INSTALL.LOG
Yahoo! Toolbar --> C:\PROGRA~1\Yahoo!\Common\unyt.exe
YouTube Uploader --> MsiExec.exe /X{171818BA-E0AD-313D-B45A-1BC9D77ADA86}


-- Application Event Log -------------------------------------------------------

Event Record #/Type42046 / Error
Event Submitted/Written: 07/21/2008 06:35:58 PM
Event ID/Source: 101 / Automatic LiveUpdate Scheduler
Event Description:
Information Level: error

Initialization of the COM subsystem failed. Error code: 0x8007041D

Event Record #/Type41769 / Success
Event Submitted/Written: 07/19/2008 00:20:21 AM
Event ID/Source: 5617 / WinMgmt
Event Description:


Event Record #/Type41766 / Success
Event Submitted/Written: 07/19/2008 00:20:09 AM
Event ID/Source: 5615 / WinMgmt
Event Description:


Event Record #/Type41765 / Warning
Event Submitted/Written: 07/19/2008 00:20:05 AM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{5783F2D7-6000-0409-0002-0060B0CE6BBA}', feature 'LXML_Components' failed during request for component '{22056900-C842-11D1-A0DD-00A0C9054277}'

Event Record #/Type41764 / Warning
Event Submitted/Written: 07/19/2008 00:20:05 AM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{5783F2D7-6000-0409-0002-0060B0CE6BBA}', feature 'LXML_Components', component '{A76AB236-4361-41A4-B698-0E8C9FF7BAE4}' failed. The resource 'HKEY_CURRENT_USER\Software\Autodesk\LandXML Reporting\7\Language\CurrentLanguage' does not exist.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type183581 / Error
Event Submitted/Written: 07/21/2008 06:41:59 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 10.0.0.4 for the Network Card with network address 00197E508501 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type183580 / Warning
Event Submitted/Written: 07/21/2008 06:41:59 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00197E508501. The following error occurred:
%%2163146757. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Event Record #/Type183575 / Error
Event Submitted/Written: 07/21/2008 06:37:04 PM
Event ID/Source: 1002 / Dhcp
Event Description:
The IP address lease 10.0.0.3 for the Network Card with network address 00197E508501 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

Event Record #/Type183574 / Warning
Event Submitted/Written: 07/21/2008 06:37:04 PM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00197E508501. The following error occurred:
%%2163146757. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

E

Sorry for the delay in getting back to tou but I did not receive my notifications for some reason

Are you still experiencing the same problem when you try to install any programme ?

yes, I still get the same error when I try to install

OK lets try this then. This is not a malware problem but a corrupted installation which may have happened due to the instalation ending abruptly before completion

Go to Control Panel
Select Administrative tools
On the right pane select services
Accept the warning
When open again on the right pane locate Windows installer
Right click and select properties
In the startup type drop down box select Disable
Click Apply
Close down services and reboot

THEN

Go to Control Panel
Select Administrative tools
On the right pane select services
Accept the warning
When open again on the right pane locate Windows installer
Right click and select properties
In the startup type drop down box select Manual
Click Apply
Close down services and reboot

Let me know if that works

I did exactly what you said and it still doesn't work

OK back to research. What programme were you installing when you started getting this problem ? Did the installation get interupted ?
Or was it the previous installation

I actually don't know which program started this problem. It's been like this for about 8 months. I can still install some programs, e.g. registry cleaners, blender, vlc media player, etc. but I can't install or uninstall programs like CS3, iTunes, adobe premiere pro, etc.

OK we are now getting a little bit out of my league. I have one final option before I need to hand you over to the Software experts

Download and run the latest version of windows installer from here http://www.microsoft...;displaylang=en
Let me know if that helps

It says that not enough storage is available to carry out the installation.

Please download ATF Cleaner by Atribune.
This program is for XP, Vista and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Then try again please

still comes up with an error saying not enough storage space