Hi BTMark

congratulations, your logs are clean

just leaves us to flush your temp folders, clear away the fix tools, reset your restore points (there are infections lurking in there) and then for me to leave you with some ideas on how to protect your machine going forwards.



====STEP 1====
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


====STEP 2====
you should clear away the fix tools, they are updated constantly and will quickly go out of date on your machine.

• Make sure you have an Internet Connection.
• Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Click on the CleanUp! button
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
• Click Yes to beging the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

and you can delete any remaining fix tools we used.


====STEP 3====
To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.
Instructions with screenshots to help is http://www.f-secure.com/v-descs/sfc_dis1.shtml

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/kb/310405


====AND FINALLY====

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

1. Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
   
2. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
   
3. SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
   
4. IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
   
5. CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
   
6. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
   
7. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
   
8. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

andrewuk

This post has been edited by andrewuk: Jan 20 2008, 12:18 PM

Andrewuk,


First, I want to thank you for the service that you provide here free on your off-time. I understand how working a full-time job and then coming to do this (which is a full-time job in itself) can be difficult, and you are truly amazing at what you do. My computer is running 100% better now that you've guided me in this matter. I have completed all the steps that you have detailed in your last post, and everything went smoothly.



I have taken your suggestion in software into consideration and am going to use many of them.



I hope that I never have to speak to you again in a situation like this, but rest assured, I will recommend all of my friends and colleagues to this site for assistance.


Thanks for your help and patience, I hope all is well.



Thanks,


Mark

Hi BTMark

thank you for your kind words

andrewuk

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