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Major help with MIL Laptop Dell Computer, Spyware, Networm, Trojan, etc
we3luvdisney
post Nov 20 2007, 10:58 AM
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Posts: 32
OS: Windows XP



I'm here on vacation and my MIL laptop computer (Dell) has major problems. I've received messages that she has the following:

spyware.cyberlog-x
networm-i.virus@fp
PSW.X-vir trojan.PSW
Trojan-spy.win32@mx
W32.Myzor.FK@YF

She is also receiving a message that she has a black door trojan.

Can anyone help?

She is running windows XP home edition.
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Murray S.
post Nov 20 2007, 11:00 AM
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Posts: 4,366
From: Saskatchewan, Canada
OS: XP HE SP2; XP Pro SP2; Windows Vista Ultimate
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Howdy:

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Murray
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