Hello, I am helping my friend out and helping him fix his computer. It is a HP Pavilion 733n Desktop. It has a AMD Athlon XP 2400+ 2.00GHz CPU and 480MB or ram. It is running Microsoft Windows XP Home Edition Version 2002 Service Pack 2. My friend says that about a year, his computer will start up with no Menu bar(The bar at the bottom of the screen that has the start button button) or desktop icons. Everything I do has to be ran through Windows Task Manager (alt + ctrl + del). I cannot access the control panel by typing "control" or "control panel" under a new task. I can not access run either (I think that task manager is the same thing, sort of?). I have downloaded Norton 360 and ran a complete antivirus/spyware test. There was a total of 1036290 files, 10759 threats and 10748 were resolved(I'm going to run another one soon.) I'm currently using Registry First aid to try and fix it. I have searched google and many other forums in hope of someone with the same problem, but no luck (I'm sure there are, I just can't Find them.) So the main thing I'd like to do is get the menu bar and Icons back. I have talked to Hp, they gave me a registry file, but that didn't help. My friend said it was a virus. While Norton was scanning the files, I noticed that there were traces of Kazaa and Lime-wire (that's a big no-no, especially with no antivirus software) I would appreciate clear instructions and I would like to thank you in advance. Thanks! (I feel like I'm Forgetting Something, but I can't remember it, I'll post or edit when I remember)Thanks, and I look forward to becoming an active member.

I tried it and it finished, then the windows file protection closed and nothing happened. I restarted and nothing. I'll try to do it again and wait a little longer after it finishes

Intriguing as that just worked for Vision2000 who has the same problem

what should I do?

Unfortunately in your case it may be a re-install but first I will try it as a batch file

[attachment=16942:FileFix.zip]

Download and extract the attached file and you will get a filefix.bat double click this and see what happens

nothing, should i try to make another user account, how would i do that through new task? (typing control wont bring up control panel)

when i do type in control, if flashes the start bar then nothing happens

New user accounts is Start > Run > nusrmgr.cpl

This will bring up the accounts manager - it is worth a try as I am running out of ideas and will have to do some more searching

nope, nothing

what should I do?

I am afraid that batch file was the last item in my armoury - I am still searching. If you can get hold of a windows CD and try sfc /scannow. But to be honest it looks like a re-install of XP. Something to be prepared for there is a preparation tutorial here http://www.geekstogo.com/forum/Reformat-In...ws-t173729.html Could you access your i386 folder ? and further data here http://answers.yahoo.com/question/index?qi...23061319AANse9S or here http://www.pctechbytes.com/hprecovery.htm

it never asked for a cd when i did the scan

One final shot download and install IE7 from here http://www.microsoft.com/windows/products/...ie/default.mspx

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