Now I have no way to do a recovery without the disks and I do not even know how to attack this problem. I would really appreciate any help in getting this solved. I have not added any new hardware or software. I did take this to Best Buy which was my first mistake. They said they reinstalled the OS but the same problem occured and it seems like the only thing they did was take my money. I have opened up the computer myself and cleared out whatever dust I can find and have made sure that everyhting is seated nice and tight. Thank you in advance!!!!
New and Need Help With Blue Screen of Death
Started by
Tfire136
, Jul 15 2006 09:07 PM
#1
Posted 15 July 2006 - 09:07 PM
Now I have no way to do a recovery without the disks and I do not even know how to attack this problem. I would really appreciate any help in getting this solved. I have not added any new hardware or software. I did take this to Best Buy which was my first mistake. They said they reinstalled the OS but the same problem occured and it seems like the only thing they did was take my money. I have opened up the computer myself and cleared out whatever dust I can find and have made sure that everyhting is seated nice and tight. Thank you in advance!!!!
#2
Posted 16 July 2006 - 12:25 PM
Top for the morning crowd. Still wondering if anyone may have some advice on this situation. Thanks!!
#3
Posted 16 July 2006 - 01:27 PM
Hello Tfire136...
Is your machine ACPI compliant? Boot to Safe Mode and open Device Manager. Expand the "Computer" catagory...What does it say there?
wannabe1
Is your machine ACPI compliant? Boot to Safe Mode and open Device Manager. Expand the "Computer" catagory...What does it say there?
wannabe1
#4
Posted 16 July 2006 - 02:32 PM
OK so I booted the computer to safe mode and once I expanded the computer category under device manager it said "Advanced Configuration and Power Interface (ACPI) PC". So my guess would be yes it is ACPI compliant. Thanks for the reply this is my computer for work so I really appreciate the help trying to help me out with this
#5
Posted 16 July 2006 - 02:40 PM
Restart the machine and enter BIOS Setup...usually by pressing the Delete or F1 key at the logo screen...it should say which key to press at the bottom of the first logo screen.
Once in BIOS, look for a Power or Power Management catagory. See if there is a way in your BIOS version to disable APM (Advanced Power Management). Save any setting you change (F10) and see if the machine will boot normally.
Once in BIOS, look for a Power or Power Management catagory. See if there is a way in your BIOS version to disable APM (Advanced Power Management). Save any setting you change (F10) and see if the machine will boot normally.
#6
Posted 16 July 2006 - 02:54 PM
I am having some trouble finding the power management category. When I go into setup I see cetegories like main,advanced,tools,security,boot, and exit. Did not see anything related to power management.
#7
Posted 16 July 2006 - 03:09 PM
Every version of BIOS is a bit different so I can only offer general advice here...
Look in each catagory for anything relating to Power settings or Power Management. If you find something and are unsure of what it is, let me know.
Look in each catagory for anything relating to Power settings or Power Management. If you find something and are unsure of what it is, let me know.
#8
Posted 16 July 2006 - 03:15 PM
I looked again definatley nothing that mentions anything about power management. The word power does not even come up lol. I definatley appreciate the advice. Is there any other way to get into power managemnt besides BIOS. This computer is driving me nuts lol.
#9
Posted 16 July 2006 - 03:18 PM
Is ths XP Home or Pro?
#10
Posted 16 July 2006 - 03:19 PM
I am using XP Home
#11
Posted 16 July 2006 - 03:26 PM
I don't think we're going to find this, but let's look anyway.
Open Control Panel and double click on the Power Options icon. Is there an "APM" tab in the Properties window?
While you're in there, change the settings under the "Power Schemes" tab so that all three fields show "Never". "Apply" any changes you make.
Open Control Panel and double click on the Power Options icon. Is there an "APM" tab in the Properties window?
While you're in there, change the settings under the "Power Schemes" tab so that all three fields show "Never". "Apply" any changes you make.
#12
Posted 16 July 2006 - 03:30 PM
There is no APM tab......but I did change all 3 for both plugged in and running on batteries tabs to never. There is an "Advanced" tab but it does not look like it will be much help.
#13
Posted 16 July 2006 - 03:40 PM
Setting the Power Scheme to never is kind of a "poor man's" APM workaround...sometimes it works...most times it doesn't, but it's worth a shot. See if the machine will boot normally.
What's happened, I think, is when the OS was installed...ACPI support wasn't. This is done during Windows installation at the same point that SATA drivers are installed, only instead of pressing F6 to install SATA support, F5 should have been used to install ACPI support.
Let me know if it boots.
What's happened, I think, is when the OS was installed...ACPI support wasn't. This is done during Windows installation at the same point that SATA drivers are installed, only instead of pressing F6 to install SATA support, F5 should have been used to install ACPI support.
Let me know if it boots.
#14
Posted 16 July 2006 - 03:47 PM
OK it did boot up ok that time. Should I go through and set "never" to each power scheme that it has listed??? I will see if this solves the probelm. If not should I just post back to this thread??? Also I would assume that I would just leave these settings the way they are or should I some how try to get those drivers installed? Once again I really appreciate your help. I do not always get that blue screen on every startup so I will play around with it and see if I can get it to come back later.
#15
Posted 16 July 2006 - 03:52 PM
In order to install the ACPI support, the OS will have to be reinstalled.
Leave the settings as they are now and try the machine for a while. If you continue to get the BSOD, post back to this thread. In the meantime, I'll research the problem a little more...though I'm pretty sure it's the ACPI support not being installed that's causing the problem.
Leave the settings as they are now and try the machine for a while. If you continue to get the BSOD, post back to this thread. In the meantime, I'll research the problem a little more...though I'm pretty sure it's the ACPI support not being installed that's causing the problem.
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users