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PLEASE HELP WITH VIRUS - POSSIBLY WINFIXER AND .WIN32 [RESOLVED]
greyknight17
post Jun 11 2008, 09:50 AM
Post #16


Malware Expert
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Posts: 16,559
From: New York
OS: Windows 98, XP, Vista, Mac OS X
Unfortunately, Hotmail doesn't provide the greatest support for their email services (especially if it's a free account). You will need to contact them again to see if you can provide any other proof to validate it's your account.

I'm not sure if it's malware related (still could be). Try asking in the Windows forum to see if they have any ideas what might cause this problem. Maybe there's another way to repair IE...

To help prevent future spyware infections, read the Anti-Spyware Tutorial and use the tools provided.

If there are no other issues, I can mark this topic as solved smile.gif
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ralfcam
post Jun 12 2008, 02:17 PM
Post #17


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Posts: 45
From: Australia
OS: XP
Thank you very much greyknight17.
You helped to clean our computer and it is definitely running better.
I will run the reccomended programs from the tutorial.
Many Thanks again.
Take care
Ralf
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greyknight17
post Jun 13 2008, 09:39 AM
Post #18


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Posts: 16,559
From: New York
OS: Windows 98, XP, Vista, Mac OS X
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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