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Please check HJT log, a few questionabe items [Solved]

Started by adummi , Feb 23 2009 03:42 PM

This topic is locked

#1
adummi

Posted 23 February 2009 - 03:42 PM

Member

Member
21 posts

Hi,

I posted my HJT log at another help forum a couple days ago, but have had no response. If you can help me here I'll promptly have that other place close its thread - and vice-versa.

There are three items I do not recognize in the following log, namely:

O4 - Global Startup: $McRebootA5E6DEAA56$.lnk = ?
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: McAfee Application Installer Cleanup (0072701233415804) (0072701233415804mcinstcleanup) - Unknown owner - C:\DOCUME~1\DEEAND~1\LOCALS~1\Temp\007270~1.EXE (file missing)

I've tried googling them without much luck. 04 and 023 may just have to do with McAfee SiteAdvisor, which I uninstalled a month or so ago (I may not have rebooted since then). The 020 I don't know about - guard32 may be a Comodo Firewall file, or a remnant of Windows Defender or Microsoft Antispyware? No idea.

Recently the computer's main account has been receiving a fair amount of spam. Also, the Windows Installer starts up when I install new programs (such as ERUNT) or even when visiting pages (such as ESET Online scan) which install programs, gets a 1706 error, and says to insert the Dell Backup disk. I just cancel it out and things install after that with no problem. That's been going on for at least a couple months. Other than that, the computer seems to run well (it's slow, but I attribute that to its age, 256 mb RAM, etc).

I have run a number of online virus scans, including ESET, Panda, Kaspersky, and F-Secure, as well as the Avira Anti-Vir which is installed on the computer. I have also run MBAM and SuperAntispyware - none of these have revealed any infection. F-secure did indicate it couldn't scan the following files:

Files not scanned:

* C:\PAGEFILE.SYS
* C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
* C:\WINDOWS\SYSTEM32\CONFIG\SAM
* C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
* C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
* C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

So I'm basically looking for peace of mind regarding those three items I've shown above. Hopefully it's no big deal.

Thanks in advance for any help you can give. I know I'm behind on Windows and Java updates, but would like to make sure the computer is infection-free before doing anything requiring a reboot, if that's possible. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:14:50 PM, on 2/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [DadApp] "C:\Program Files\Dell\AccessDirect\dadapp.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "C:\WINDOWS\system32\nwiz.exe" /installquiet
O4 - HKLM\..\Run: [WorksFUD] "C:\Program Files\Microsoft Works\wkfud.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: $McRebootA5E6DEAA56$.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/b...lineScanner.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1233586149830
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-sec...m/ols/fscax.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: McAfee Application Installer Cleanup (0072701233415804) (0072701233415804mcinstcleanup) - Unknown owner - C:\DOCUME~1\DEEAND~1\LOCALS~1\Temp\007270~1.EXE (file missing)
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 5805 bytes

#2
BHowett

Posted 23 February 2009 - 05:09 PM

OT Moderator

Moderator
4,649 posts

Hello adummi, and welcome back to Geeks To Go! My name is BHowett and I will be helping you to get sorted. If for any reason you do not understand any of the instructions, or are just unsure then please do not guess , simply post back with your question, and we will go through it again.

Your log looks fine, nothing to worry about, so you can close you open topic at the other forum

let me give you a run down of what you found in your log…

O4 - Global Startup: $McRebootA5E6DEAA56$.lnk = ?
Is an empty entry as it not pointing to anything

O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
Is related to your Comodo firewall, so its fine.

O23 - Service: McAfee Application Installer Cleanup (0072701233415804) (0072701233415804mcinstcleanup) - Unknown owner - C:\DOCUME~1\DEEAND~1\LOCALS~1\Temp\007270~1.EXE (file missing)
Is a leftover from McAfee… it never goes quietly

You also have a lot of 016’s from the online scans, they are not harmful, but not needed so lets do a little clean up.

I would recommend you uninstall SUPERAntiSpyware via add/remove programs, as you don’t really need it running on your system, you have plenty on your system to keep you safe.

Next please do the following…

McAfee Removal Tool

Click on the following link to download the MCPR removal tool
Click Save and save the file to your desktop
Close all McAfee Application windows you may have open, and double-click on MCPR.exe to start the removal tool. Windows Vista users will have to right-click on the file and select "Run as Administrator"
After the removal tool finishes, you should be prompted to restart your computer.
Once the computer restarts, your McAfee product should be uninstalled.

===============================================

Fix with HijackThis

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - Global Startup: $McRebootA5E6DEAA56$.lnk = ?
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/b...lineScanner.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1233586149830
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-sec...m/ols/fscax.cab
O23 - Service: McAfee Application Installer Cleanup (0072701233415804) (0072701233415804mcinstcleanup) - Unknown owner - C:\DOCUME~1\DEEAND~1\LOCALS~1\Temp\007270~1.EXE (file missing)

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.

After that, Reboot, and post a new HijackThis log here in your reply, and let me know if you have anymore questions.

#3
adummi

Posted 23 February 2009 - 07:12 PM

Member

Topic Starter
Member
21 posts

Hello BHowett,

Thanks for looking at the log and helping me out. I've done as you instructed.

O4 - Global Startup: $McRebootA5E6DEAA56$.lnk = ? was missing from the HJT list after I ran the McAfee Removal Tool and rebooted.

All the 016s you had me check are now gone.

The 023 is still there.

Comodo raised some warnings during both the McAfee removal and after I clicked "Fix" on HJT - I'm hoping that wouldn't interrupt any deletion or removal.

Also, the 1706 Error I mentioned in the opening post happened a few times - Windows Installer opened once the desktop appeared after each restart of the computer - that's never happened before. It also happened during use of the McAfee Removal Tool.
Basically what happens is the little Windows Installer window appears, then comes a window with the following message: "Backup Dell installed programs. The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert Backup Dell Installed Programs disk and click OK. Use source ..."[drop down menu - only option is "1"]
I click cancel, and get "Error 1706 No valid source could be found for product Backup Dell Installed Programs. The Windows Installer cannot continue."

It's not a big deal - I've tolerated it for a while. Nothing ever seems to have trouble actually installing, after all. I'll have to google it at some point and see if it can be corrected.

aside from the Windows Installer glitch, that second restart was very quick and smooth - quicker than usual, I dare say.

Here's the new log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:50:12 PM, on 2/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [DadApp] "C:\Program Files\Dell\AccessDirect\dadapp.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "C:\WINDOWS\system32\nwiz.exe" /installquiet
O4 - HKLM\..\Run: [WorksFUD] "C:\Program Files\Microsoft Works\wkfud.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: McAfee Application Installer Cleanup (0072701233415804) (0072701233415804mcinstcleanup) - Unknown owner - C:\DOCUME~1\DEEAND~1\LOCALS~1\Temp\007270~1.EXE (file missing)
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 4434 bytes

Thanks again for your assistance

#4
BHowett

Posted 23 February 2009 - 08:59 PM

OT Moderator

Moderator
4,649 posts

Hi adummi,

The 023 is still there.

Comodo raised some warnings during both the McAfee removal and after I clicked "Fix" on HJT - I'm hoping that wouldn't interrupt any deletion or removal.

That should of went with the McAfee Removal Tool too, try turning off Comodo and fixing it again with HijackThis.

Also, the 1706 Error I mentioned in the opening post happened a few times - Windows Installer opened once the desktop appeared after each restart of the computer - that's never happened before. It also happened during use of the McAfee Removal Tool.
Basically what happens is the little Windows Installer window appears, then comes a window with the following message: "Backup Dell installed programs. The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert Backup Dell Installed Programs disk and click OK. Use source ..."[drop down menu - only option is "1"]
I click cancel, and get "Error 1706 No valid source could be found for product Backup Dell Installed Programs. The Windows Installer cannot continue."

It's not a big deal - I've tolerated it for a while. Nothing ever seems to have trouble actually installing, after all. I'll have to google it at some point and see if it can be corrected.

What that is, is your download of Backup: Dell-Installed Programs is corrupted. If you do not use it you can simply uninstall it via Add/Remove programs, and that should take of the errors.

If you do use it and you still have the ‘Backup Dell-Installed Programs’ CD-ROM

Go to Add/Remove programs and remove:

Backup: Dell-Installed Programs

then insert the Backup: Dell-Installed Programs CD in the CD drive. When the Backup: Dell-Installed Programs window appears Click the Next button. When the InstallShield Wizard Complete window appears Click the Finish button

(You don’t want to install anything so go ahead and Exit) Remove the CD – Reboot, and you should be good to go.

Next post a fresh HiJackThis log so I can see if the 023 is gone

#5
adummi

Posted 24 February 2009 - 08:37 AM

Member

Topic Starter
Member
21 posts

That 023 is tenacious. I did as you suggested, disabling Comodo and then attempting the Fix with HJT, but it is still there. Should I attempt using the McAfee Removal Tool again, with Comodo disabled?

Here's the log. And thanks for info on the Backup Dell issue.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:30:28 AM, on 2/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [DadApp] "C:\Program Files\Dell\AccessDirect\dadapp.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "C:\WINDOWS\system32\nwiz.exe" /installquiet
O4 - HKLM\..\Run: [WorksFUD] "C:\Program Files\Microsoft Works\wkfud.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: McAfee Application Installer Cleanup (0072701233415804) (0072701233415804mcinstcleanup) - Unknown owner - C:\DOCUME~1\DEEAND~1\LOCALS~1\Temp\007270~1.EXE (file missing)
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 4434 bytes

#6
BHowett

Posted 24 February 2009 - 06:18 PM

OT Moderator

Moderator
4,649 posts

Hi

The entry is not harmful or anything but its getting on my nerves that its still there

Lets do it this way….

Delete services

Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad. Save it as "All Files" and name it FixServices.bat Please save it on your desktop.

@echo off
sc stop 0072701233415804mcinstcleanup
sc stop 0072701233415804
sc delete 0072701233415804mcinstcleanup
sc delete 0072701233415804
exit

Double click FixServices.bat that is now on your desktop. A window will open and close, ihis is normal.

===============================================

Fix with HijackThis

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O23 - Service: McAfee Application Installer Cleanup (0072701233415804) (0072701233415804mcinstcleanup) - Unknown owner - C:\DOCUME~1\DEEAND~1\LOCALS~1\Temp\007270~1.EXE (file missing)

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis, reboot and let me know if its still there

#7
adummi

Posted 24 February 2009 - 06:40 PM

Member

Topic Starter
Member
21 posts

Hi BHowett,

I created the .bat file and ran it. After that the 023 in question was no longer in the HJT list, so I couldn't check it to be Fixed

I restarted the computer anyway, ran HJT again, and the 023 is still gone. Success!

Here's the new log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:32:08 PM, on 2/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [DadApp] "C:\Program Files\Dell\AccessDirect\dadapp.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "C:\WINDOWS\system32\nwiz.exe" /installquiet
O4 - HKLM\..\Run: [WorksFUD] "C:\Program Files\Microsoft Works\wkfud.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1235488204989
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 4426 bytes

That looks good, and it feels good to have a much less cluttered log.

Regarding the Dell Backup issue - I found the disk I'd need to use, but I'll probably just remove the program from Add/Remove - I don't recall ever having used it, anyway.

Thanks a ton for the assistance!

#8
BHowett

Posted 24 February 2009 - 06:45 PM

OT Moderator

Moderator
4,649 posts

Hi BHowett,

I created the .bat file and ran it. After that the 023 in question was no longer in the HJT list

thats what I like to hear

if no other questions I will send you off with some tips to keep safe, and call this resolved.

Click Here to download OTCleanIt
Double-click OTCleanIt.exe to run it.
Click the Clean up button
Click Yes to the reboot.

Now delete any logs that you have left over on your desktop.

===============================================

For some useful tips on staying clean, along with links to some freeware to help, have a look at this page.

To find out more information about how you got infected in the first place, you can read this article.

===============================================

Follow this list and your potential for being infected again will reduce dramatically.

Thanks for letting us help you!

#9
adummi

Posted 24 February 2009 - 07:00 PM

Member

Topic Starter
Member
21 posts

OK, all OTcleaned.

No questions. It's resolved to my liking.

Job very well done, BHowett. Thanks a ton for your time and assistance

All the best!

#10
BHowett

Posted 24 February 2009 - 07:03 PM

OT Moderator

Moderator
4,649 posts

your very welcome glad I could help

#11
BHowett

Posted 24 February 2009 - 07:04 PM

OT Moderator

Moderator
4,649 posts

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.