RUNDLL errors E6F1873B.dll and D0CE0C16B1 at startup [RESOLVED]

lilplaya601,

Hi, and welcome to Geeks to Go. I'm currently reviewing your log, and will post a fix shortly.

Thanks,

sari

Thank you so much, im working from noon to 10 pm tomorrow so take your time. Ill get back to ya as soon as i get home.

Thanks again,

Ryan

lilplaya601,

Since you're having trouble booting into normal mode, let's remove what we can in safe mode first. After you get these instructions and print them, go ahead and boot into plain safe mode without networking. Once we can get you booted into normal mode, we'll run some scans.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - (no file)
O2 - BHO: (no name) - {E265D30F-18B3-4C4F-9AD6-30819EB65EC6} - C:\WINDOWS\system32\wiey.dll (file missing)
O2 - BHO: (no name) - {E365D37C-18B5-4033-9AA0-32819AC55EC2} - C:\WINDOWS\system32\wiey.dll (file missing)
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [PTRGMYGK] rundll32.exe ptmg1v.dll,DllRunMain

Now close all windows other than HiJackThis, then click Fix Checked. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.


Please delete these files using Windows Explorer(if present) - you'll have to search for them both:

E6F1873B.DLL
ptmg1v.dll

After that, Reboot.

See if you can get into normal mode without these files locking you up, and post a new hijackthis log for review.

Thanks,

sari

Sari,

Unfortunately im still in safe mode with networking. I went through HijackThis and deleted the lines you told me to. then i went and searched for the two files that you requested. I found the ptmg1v.dll file and deleted it. the other file you told me to find (E6F1873B.DLL) i couldn't. Then i went to reboot into normal mode and after signing in, my computer froze, although it did not have the RUNDLL error screens anymore.

Heres a fresh HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 5:24:54 AM, on 4/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1111884452\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Pcx] C:\WINDOWS\system32\w?aclt.exe
O4 - HKCU\..\Run: [Tair] C:\Documents and Settings\Ryan\Application Data\snci.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia...ll/pcs_0031.exe
O16 - DPF: {2D72C39D-53F6-4AEA-A9DB-1298429DA974} (3DVista Viewer Control) - http://www.3dvista.c...s/viewer3dv.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0012.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Thank you so much for your help. Let me know what to do next

Ryan

Ryan,

Since safe mode with networking is working, let's run an Ewido scan to see what it finds.


Please download ewido security suite; it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• There should be an icon on your desktop, double-click it to launch Ewido.
• The program will now open to the main screen.
• When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
• You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido security suite.

Let's all also do an online virus scan:

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

+++++

If you are unable to run the activeX Antivirus Scanners, lets try this Java based solution from Trend Micro.

Please post the results of both of these scans, as well as a new hijackthis log, in your next reply.

Thanks,

sari

Okay heres the ewido scan log:

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 2:49:21 PM, 4/6/2006
+ Report-Checksum: 971AE025

+ Scan result:

HKLM\SOFTWARE\Classes\PROTOCOLS\Name-Space Handler\res -> Adware.WebSearch : Cleaned with backup
[1896] C:\Program Files\DIGStream\digstream.exe -> Not-A-Virus.Downloader.Win32.DigStream.a : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.15:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.16:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.17:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.19:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.20:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.21:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.22:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.23:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.31:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned with backup
:mozilla.32:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.33:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.34:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.35:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.36:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Pointroll : Cleaned with backup
:mozilla.38:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.54:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.55:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Burstnet : Cleaned with backup
:mozilla.57:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned with backup
:mozilla.58:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Casalemedia : Cleaned with backup
:mozilla.60:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Centrport : Cleaned with backup
:mozilla.61:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Centrport : Cleaned with backup
:mozilla.64:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup
:mozilla.65:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup
:mozilla.66:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup
:mozilla.85:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned with backup
:mozilla.114:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Starware : Cleaned with backup
:mozilla.115:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Starware : Cleaned with backup
:mozilla.116:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Hotlog : Cleaned with backup
:mozilla.157:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.265:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Overture : Cleaned with backup
:mozilla.270:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Valuead : Cleaned with backup
:mozilla.271:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Valuead : Cleaned with backup
:mozilla.272:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Valuead : Cleaned with backup
:mozilla.273:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Valuead : Cleaned with backup
:mozilla.291:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned with backup
:mozilla.292:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned with backup
:mozilla.315:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Revenue : Cleaned with backup
:mozilla.328:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned with backup
:mozilla.329:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned with backup
:mozilla.358:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup
:mozilla.359:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.360:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.361:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.362:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.363:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup
:mozilla.417:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.418:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.419:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.420:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.421:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.422:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.423:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.424:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.448:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
:mozilla.449:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
:mozilla.472:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Tradedoubler : Cleaned with backup
:mozilla.473:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.474:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned with backup
:mozilla.476:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.477:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.516:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Clickzs : Cleaned with backup
:mozilla.517:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Clickzs : Cleaned with backup
:mozilla.686:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup
:mozilla.687:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup
:mozilla.743:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Starware : Cleaned with backup
:mozilla.795:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Yadro : Cleaned with backup
:mozilla.809:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.811:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.812:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.813:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.814:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.815:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Zedo : Cleaned with backup
:mozilla.816:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Zedo : Cleaned with backup
:mozilla.818:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.819:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.820:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.821:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.822:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.823:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup
:mozilla.829:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned with backup
:mozilla.830:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned with backup
:mozilla.831:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned with backup
:mozilla.832:C:\Documents and Settings\Ryan\Application Data\Mozilla\Firefox\Profiles\jnauunr2.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][2].txt -> TrackingCookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> TrackingCookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> TrackingCookie.Realcastmedia : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> TrackingCookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\[email protected][1].txt -> TrackingCookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Ryan\Cookies\ryan@yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\B2E45E.tmp/PMTInstaller.exe -> Adware.MDH : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Cookies\[email protected][1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Cookies\[email protected][1].txt -> TrackingCookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Cookies\ryan@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Cookies\[email protected][1].txt -> TrackingCookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Cookies\[email protected][1].txt -> TrackingCookie.Tracking101 : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Cookies\[email protected][1].txt -> TrackingCookie.Web-stat : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Cookies\ryan@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Cookies\ryan@web-stat[2].txt -> TrackingCookie.Web-stat : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Cookies\[email protected][2].txt -> TrackingCookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\F2C4.tmp/PMTInstaller.exe -> Adware.MDH : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\hotfix.exe.tcf -> Adware.WebSearch : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\temp.fr4F09 -> Adware.WebSearch : Cleaned with backup
C:\Documents and Settings\Ryan\Local Settings\Temp\Temporary Internet Files\Content.IE5\NA5Z13FW\87_allegre_gw[1].htm -> Backdoor.Sitex : Cleaned with backup
C:\Program Files\DIGStream\digstream.exe -> Not-A-Virus.Downloader.Win32.DigStream.a : Cleaned with backup


::Report End

I couldnt get Kaspersky to work because my screen is so enlarged in safe mode that i couldnt click on the button, so I used BitDefender instead. Unfortunately, my girlfriend went to use my computer and accidentally closed the original scan results. I ran the program again and here are those results:



BitDefender Online Scanner







Scan report generated at: Thu, Apr 06, 2006 - 17:32:05









Scan path: C:\;D:\;E:\;















Statistics

Time


01:08:03

Files


250786

Folders


2998

Boot Sectors


2

Archives


1860

Packed Files


22409







Results

Identified Viruses


1

Infected Files


1

Suspect Files


0

Warnings


0

Disinfected


0

Deleted Files


1







Engines Info

Virus Definitions


360003

Engine build


AVCORE v1.0 (build 2292) (i386) (Mar 3 2005 11:57:29)

Scan plugins


13

Archive plugins


39

Unpack plugins


4

E-mail plugins


6

System plugins


1







Scan Settings

First Action


Disinfect

Second Action


Delete

Heuristics


Yes

Enable Warnings


Yes

Scanned Extensions


*;

Exclude Extensions




Scan Emails


Yes

Scan Archives


Yes

Scan Packed


Yes

Scan Files


Yes

Scan Boot


Yes








Scanned File


Status

C:\DELL\Drivers\R89530\AEEnable.exe


Clean

C:\DELL\Drivers\R89530\CPApp.ico


Clean

C:\DELL\Drivers\R89530\data.tag


Clean

C:\DELL\Drivers\R89530\data1.cab


Clean

C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008


Detected with: Adware.Wheaterbug.A

C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008


Disinfection failed

C:\Program Files\AIM\Sysfiles\WxBug.EXE=>wise0008


Deleted

C:\Program Files\AIM\Sysfiles\WxBug.EXE


Update failed

After that, I ran another HijackThis like you told me to and here are the results:


Logfile of HijackThis v1.99.1
Scan saved at 2:33:35 AM, on 4/7/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\AOL\1111884452\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1111884452\ee\AOLServiceHost.exe
C:\Program Files\Common Files\AOL\1111884452\ee\AOLServiceHost.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1111884452\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Pcx] C:\WINDOWS\system32\w?aclt.exe
O4 - HKCU\..\Run: [Tair] C:\Documents and Settings\Ryan\Application Data\snci.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia...ll/pcs_0031.exe
O16 - DPF: {2D72C39D-53F6-4AEA-A9DB-1298429DA974} (3DVista Viewer Control) - http://www.3dvista.c...s/viewer3dv.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0012.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Thanks again and let me know what my next step is.

Ryan

sari is away.

Please open Notepad, and copy/paste the code in the box below into a new text file. Save it as FindFile.bat and save it on your Desktop.

dir C:\WINDOWS\system32\w?aclt.exe /a h > files.txt
notepad files.txt

Locate FindFile.bat on your Desktop and double-click on it. It will open Notepad with some text in it. Please post the text here along with a new HiJackThis log.

Okay I did what you told me to and this is what it said:

Volume in drive C has no label.
Volume Serial Number is B8B1-1676

Directory of C:\WINDOWS\system32

03/17/2005 09:56 AM 417,792 w?aclt.exe
1 File(s) 417,792 bytes

Directory of C:\Documents and Settings\Ryan\Desktop

Heres a new HijackThis logfile:

Logfile of HijackThis v1.99.1
Scan saved at 11:08:31 PM, on 4/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\AOL\1111884452\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1111884452\ee\AOLServiceHost.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Common Files\AOL\1111884452\ee\AOLServiceHost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1111884452\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Pcx] C:\WINDOWS\system32\w?aclt.exe
O4 - HKCU\..\Run: [Tair] C:\Documents and Settings\Ryan\Application Data\snci.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia...ll/pcs_0031.exe
O16 - DPF: {2D72C39D-53F6-4AEA-A9DB-1298429DA974} (3DVista Viewer Control) - http://www.3dvista.c...s/viewer3dv.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0012.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Thanks again and let me know what my next step is

Ryan

Please make sure your PC is set to show all hidden files and folders go here for instructions on how to do this. http://pchowtos.co.u...tion=view&id=34

Boot into safemode to do this keep tapping F8 on your keyboard while your PC is starting up you will get a menu select safemode.

While in safemode open Hijackthis and click scan. Then check mark the following entries

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKCU\..\Run: [Pcx] C:\WINDOWS\system32\w?aclt.exe
O4 - HKCU\..\Run: [Tair] C:\Documents and Settings\Ryan\Application Data\snci.exe
O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia...ll/pcs_0031.exe
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0012.exe

Now close all open windows except Hijackthis and click fix checked

Delete the files. (if present)

C:\WINDOWS\system32\w?aclt.exe < The file was made on 03/17/2005 09:56 AM and is 417,792 kb
C:\Documents and Settings\Ryan\Application Data\snci.exe

Reboot and post a new Hijackthis log here in a reply.

Okay I did as you said and booted into regular safe mode and ran HijackThis. I went to delete the files you mentioned and they werent there ( Im guessing HijackThis took care of that). Then i rebooted and tried to go into normal mode. The screen loaded and came up but i had the same problem as before; if i put the cursor on the start button or anywhere else on the toolbar i would get an hour glass and if i clicked anywhere my computer would freeze up. So i turned it off and rebooted into safemode with networking again and ran another HIjackThis. Heres the log:

Logfile of HijackThis v1.99.1
Scan saved at 12:23:44 AM, on 4/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1111884452\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D72C39D-53F6-4AEA-A9DB-1298429DA974} (3DVista Viewer Control) - http://www.3dvista.c...s/viewer3dv.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Okay, what is the next step? Thanks again, you guys are so helpful!!

Ryan

You could post about your normal mode problem here http://www.geekstogo...2003_NT-f5.html

As your PC is clean of any malware.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.