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Software or hardware problem [RESOLVED]

Started by barbs2 , Sep 02 2007 04:50 PM

  • This topic is locked This topic is locked

#1
barbs2
Posted 02 September 2007 - 04:50 PM

barbs2

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Hi,

Some years ago i had a pentium IV 2Ghz, 60 GB disk, 2x256MB sdram Motherboard Via Pvmm2 and a Nvidia 5200 Fx 128Mb, my cpu performance wasn´t the best but it runned all program with good performance even games (gta san andreas for example) later i upgrade it with a 1Gb ram DDr and an Nvidia 6600 gt 256 mb. It had increased my performance a lot, but with time passing by it started to run slower and slower... the same programs i´ve runned before are slowing very much and "breaking" a lot just like windows takes forever to iniciate even recording a DVD takes forever i can´t even record more than 1x speed, i don´t understand why, i´ve tried everthing, spyware scans, virus scans, error scan, disk cleaning, disk desfragment, everthing, i even tried a free ram program without any good results i don´t know i think it might be invalid regestry entries or bios wrong configuration but i´m asking you profissionals for help

Forgot to mention that i´ve even disable some of windowns effects to try increase performace but no chance

I wrote this in another topic, they told me to ask advice from a malware expert i made the scan with avg and with super anti spyware however as i thoth i don´t think this is a malware problem i just wanted you guys to make sure

Hijack log

Logfile of HijackThis v1.99.1
Scan saved at 23:50:28, on 02-09-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\System32\fast.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\Fast.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.pt/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [FastUser] C:\WINDOWS\System32\fast.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Crear un favorito móvil... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://downloadcente...trolLite_EN.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.mun-setub...ex/mgaxctrl.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemreq.../sysreqlab2.cab
O16 - DPF: {BE833F39-1E0C-468C-BA70-25AAEE55775E} (System Requirements Lab) - http://www.systemreq...m/sysreqlab.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8BEB1C2F-B9D9-47DD-8132-D464E9B8C611}: NameServer = 195.23.129.126,194.79.69.222
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
SUPERAntiSpyware Scan Log
Generated 09/02/2007 at 11:00 PM

Application Version : 3.6.1000

Core Rules Database Version : 3298
Trace Rules Database Version: 1306

Scan type : Complete Scan
Total Scan Time : 07:25:33

Memory items scanned : 463
Memory threats detected : 0
Registry items scanned : 8955
Registry threats detected : 25
File items scanned : 129371
File threats detected : 1

Trojan.VideoCach/Gen
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV#NextInstance
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00#Service
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00#Legacy
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00#ConfigFlags
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00#Class
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00#ClassGUID
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00#DeviceDesc
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00#Capabilities
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00\LogConf
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_PNPDRV00\Control
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv#Type
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv#Start
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv#ErrorControl
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv#ImagePath
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv#DisplayName
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv\Security
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv\Security#Security
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv\Enum
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv\Enum#0
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv\Enum#Count
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv\Enum#NextInstance
HKLM\SYSTEM\CurrentControlSet\Services\pnpdrv\Enum#INITSTARTFAILED

Trojan.Downloader-Gen/A
C:\WINDOWS\SYSTEM32\TEMP\A.EXE
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#2
don77
Posted 09 September 2007 - 06:16 AM

don77

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Hello barbs2 sorry for the delay

I see you have AVG anti spyware and superantispyware both running this could be causing some performance issues
Lets get a deeper look

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Also

Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

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#3
barbs2
Posted 09 September 2007 - 10:27 AM

barbs2

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Just wanted to say that i have avg and super anti spyware in my system because in the forum i was asked to do the scans with this ones, my problem already existed before that.

The scan you asked me are here:


about the panda scan it will take a while so i´ll post im later

Attached Files


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#4
barbs2
Posted 10 September 2007 - 02:16 PM

barbs2

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Here is the panda scan:

Attached Files


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#5
don77
Posted 10 September 2007 - 07:07 PM

don77

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Nothing really showing up looks like your drives are getting pretty full you may want to clear out any old programs your not using anymore


Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.



Next
Click here to download AVG Anti Rootkit and save it to your desktop.
  • Double-click on the AVG_AntiRootkit_1.0.0.13.exe file to run it.
  • Click "I Agree" to agree to the EULA.
  • By default it will install to "G:\Program Files\GRISOFT\AVG Anti-Rootkit Beta".
  • Click "Next" to begin the installation then click "Install".
  • It will then ask you to reboot now to finish the installation.
  • Click "Finish" and your computer will reboot.
  • After it reboots, double-click on the AVG Anti-Rootkit Beta shortcut that is now on your desktop.
  • Click on the "Perform in-depth search" button to begin the scan.
  • The scan will take a while so be patient and let it complete.
  • When the scan is finished, click the "Save result to file" button.
  • Save the scan results to your desktop then come back here to copy and paste the results in your next reply to this thread.

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#6
barbs2
Posted 11 September 2007 - 12:22 PM

barbs2

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Í did all you asked me, however i´ve made the scan 3 times and at the end apears the dialog box saying "no rootkits found" i´ve tried in-deep-search as you asked me and rootkit search but the program doesn´t let me save the report, it doesn´t even activate the option.

About having my disc very full i´ve considered saving some data to DVD but tell me how would i do it if i can´t record over 1xspeed i think this doesn´t have anything to do with the disk being full.
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#7
don77
Posted 11 September 2007 - 12:40 PM

don77

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Í did all you asked me, however i´ve made the scan 3 times and at the end apears the dialog box saying "no rootkits found" i´ve tried in-deep-search as you asked me and rootkit search but the program doesn´t let me save the report, it doesn´t even activate the option.


Thats fine


About having my disc very full i´ve considered saving some data to DVD but tell me how would i do it if i can´t record over 1xspeed


Looks like a harware problem perhaps posting a new topic in that forum would be of help.


i think this doesn´t have anything to do with the disk being full.


Its not helping thats for sure. Your logs are coming back clean its not a malware issue
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#8
barbs2
Posted 11 September 2007 - 02:06 PM

barbs2

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I had made the post there before but they told me to ask a malware expert i told them this is not malware problem however...


Thanks for your help anyway :whistling:
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#9
don77
Posted 11 September 2007 - 02:13 PM

don77

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Good luck :whistling:
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#10
don77
Posted 16 September 2007 - 05:35 PM

don77

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :whistling:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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