StartPage-DU.dll Trojan

Hello Scotty and welcome to Geeks to Go

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

will do thanks

Surfsand

Here is my hijack log. thank you

Logfile of HijackThis v1.99.1
Scan saved at 11:53:36 PM, on 7/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\crgy32.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\System32\nvraidservice.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\UAService7.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\GIANT Company Software\GIANT

AntiSpyware\gcasServ.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\GIANT Company Software\GIANT

AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Saga\Super Popup Blocker\popkill.exe
C:\Documents and

Settings\Scotty\Desktop\Scotty\HiJackthis\HijackThis.exe

O2 - BHO: netMonior Class -

{85810C93-C14C-11D5-BC4B-0050BA28E4FE} -

C:\WINDOWS\System32\popkill.dll
O3 - Toolbar: McAfee VirusScan -

{BA52B914-B692-46c4-B683-905236F6F655} -

c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NVRaidService]

C:\WINDOWS\System32\nvraidservice.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MCAgentExe]

c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe]

C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VSOCheckTask]

"C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe"

/checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program

Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MPFExe]

C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [MSKAgentExe]

C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe]

C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\GIANT

Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program

Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\RunOnce: [GIANTAntiSpywareCleaner]

C:\Program Files\GIANT Company Software\GIANT

AntiSpyware\gcASCleaner.exe
O4 - HKCU\..\Run: [MSKAGENTEXE]

C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) -

{39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program

files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter -

{39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program

files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: WebControlDeploy -

https://grouper.com/...rouperSetup.cab
O16 - DPF: {11111111-1111-1111-1111-111111114457} -

file://c:\ied_s7m.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B}

(FilePlanet Download Control Class) -

http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -

http://appldnld.m7z..../pthalo/us/win/

QuickTimeFullInstaller.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389}

(DwnldGroupMgr Class) -

http://download.mcaf...mcgdmgr/en-us/1,

0,0,21/mcgdmgr.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978}

(IWinAmpActiveX Class) -

http://cdn.digitalci...illama/ampx.cab
O23 - Service: Remote Procedure Call (RPC) Helper (

11Fßä#·ºÄÖ`I) - Unknown owner -

C:\WINDOWS\system32\crgy32.exe" /s (file missing)
O23 - Service: iPod Service (iPodService) - Apple Computer,

Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) -

McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee

Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) -

McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager

(mcupdmgr.exe) - McAfee, Inc -

C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service

(MpfService) - McAfee Corporation -

C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) -

McAfee Inc. -

C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) -

NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0

(experimental) (rpcapd) - Unknown owner -

%ProgramFiles%\WinPcap\rpcapd.exe" -d -f

"%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SecuROM User Access Service (V7)

(UserAccess7) - Sony DADC Austria AG. -

C:\WINDOWS\System32\UAService7.exe

Hello again

I have no idea why you decided to start a new thread, but as you can see, I have merged it with your original one.

It appears that you have downloaded and installed the service packs, however you have posted a scattered HJT log. This is normally caused by wordwrap being enabled. Please disable it and repost your log. You are able to check it before posting by selecting Preview Post.

Thanks.

Thanks for your help. as you can probably tell im kind of a noob. anyway i think i did it right this time.


Logfile of HijackThis v1.99.1
Scan saved at 1:06:22 AM, on 7/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\crgy32.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\UAService7.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Mixer.exe
C:\WINDOWS\System32\nvraidservice.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Saga\Super Popup Blocker\popkill.exe
C:\Documents and Settings\Scotty\Desktop\Scotty\HiJackthis\HijackThis.exe

O2 - BHO: netMonior Class - {85810C93-C14C-11D5-BC4B-0050BA28E4FE} - C:\WINDOWS\System32\popkill.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\System32\nvraidservice.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [MSKAgentExe] C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: WebControlDeploy - https://grouper.com/...rouperSetup.cab
O16 - DPF: {11111111-1111-1111-1111-111111114457} - file://c:\ied_s7m.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....llInstaller.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\crgy32.exe" /s (file missing)
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\System32\UAService7.exe

Hello again Scotty

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which may not allow you to access the internet, or my instructions!

You have quite a mixture of malware and Trojans that need to be eradicated. Let’s see what we can do with the first sweep.

Firstly could you please disable Microsoft Antispyware from running during the fix, it may just hinder our attempts to change anything. Right click on the icon (looks like an archery target) in the task bar and click on Security Agents Status (Enabled) then click on Disable Real-time Protection. To re enable it, you follow the same steps but click on Enable Real-time Protection.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:
CCleaner
Ewido Security Suite

Go to Start>Run and type Services.msc then hit OK
Scroll down and find this service:

Remote Procedure Call (RPC) Helper ( 11Fßä #•ºÄÖ`I)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

RPC
or it might be
11Fßä #•ºÄÖ`I

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Install Ewido Security Suite it is a free version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
  • You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display "Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates
Do NOT run a scan yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

[*]Launch ewido, there should be an icon on your desktop, double-click it.
[*]The program will now open to the main screen.
[*]When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

Now that the updates have been installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with Ewido it is finding cases of false positives.**
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop and include it in your reply.

Now close Ewido security suite.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: netMonior Class - {85810C93-C14C-11D5-BC4B-0050BA28E4FE} - C:\WINDOWS\System32\popkill.dll
O16 - DPF: WebControlDeploy - https://grouper.com/...rouperSetup.cab
O16 - DPF: {11111111-1111-1111-1111-111111114457} - file://c:\ied_s7m.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä #•ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\crgy32.exe" /s (file missing)

Now close all windows other than HiJackThis, then click Fix Checked.

Please set your system to show all files; please see here if you're unsure how to do this.

Please delete these files (if present) using Windows Explorer:

C:\WINDOWS\system32\crgy32.exe
C:\WINDOWS\System32\popkill.dll
c:\ied_s7m.cab

Close Windows Explorer and Reboot normally

Now we must hide the files we revealed earlier by reversing the process, this is an important safeguard to stop important system files being deleted by accident.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log and I will take another look.

Hijack this isnt finding either 11Fßä#·ºÄÖ`I or RPC when trying to delete an NT service. Can i go on to the next step without it?

Yes please proceed

Thank you sooo much for your help. here is the hijack Log and the Ewido report.


Logfile of HijackThis v1.99.1
Scan saved at 7:07:24 PM, on 7/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\UAService7.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Mixer.exe
C:\WINDOWS\System32\nvraidservice.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Scotty\Desktop\Scotty\HiJackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\System32\nvraidservice.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [MSKAgentExe] C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z....llInstaller.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\System32\UAService7.exe



Ewido report

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 6:40:04 PM, 7/22/2005
+ Report-Checksum: 3DD47A4B

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{07F0CAA0-8206-9DCC-5402-D4CC24EC1764} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{3A044FBA-5DEF-1ECF-55E6-8A9DE3722CEC} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{676575DD-4D46-911D-8037-9B10D6EE8BB5} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{81AE8953-3335-A1BB-5174-F82625372B4E} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{8CD1D4D3-8260-44A7-67DD-A71E995AB77F} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{E36A99D7-088F-A5E8-1BA4-87116D938D49} -> Spyware.CoolWebSearch : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{F99D5FC9-1F47-B6F5-F1D5-55AFEAD2853A} -> Spyware.CoolWebSearch : Cleaned with backup
C:\WINDOWS\atlhm.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\crju32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\d3gw.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\d3tj32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\iebg32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\javagu32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32:uvaa.dll -> TrojanDownloader.Small.azk : Cleaned with backup
C:\WINDOWS\system32\crgy32.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\crhl.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\system32\ntey.exe -> Trojan.Agent.bi : Cleaned with backup
C:\WINDOWS\_default.pif:nzxiwy -> Trojan.Agent.bi : Cleaned with backup


::Report End

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one.

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one spyware detector/prevention programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-Virus updated.

Happy safe surfing Scotty!

Thankyou very much for your time. its really great to have you and the rest of the team volunteering your time to help others.

Thanks again Scott

You are very welcome. I will leave this thread open for a few days just in case of more help being required.

im trying to get my paypal account going to send you a little something for your time. might take a couple days but i will for sure.

Scott

Hi Again,
Here is My log file for my second computer. id appreciate it if you would look at it.

Thanks Scott


Logfile of HijackThis v1.99.1
Scan saved at 2:50:11 AM, on 7/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWXP\System32\smss.exe
C:\WINDOWXP\system32\winlogon.exe
C:\WINDOWXP\system32\services.exe
C:\WINDOWXP\system32\lsass.exe
C:\WINDOWXP\System32\Ati2evxx.exe
C:\WINDOWXP\system32\svchost.exe
C:\WINDOWXP\System32\svchost.exe
C:\WINDOWXP\system32\spoolsv.exe
C:\WINDOWXP\System32\GEARSec.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\WINDOWXP\system32\Ati2evxx.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWXP\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
C:\WINDOWXP\System32\svchost.exe
C:\WINDOWXP\system32\kmw_run.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\WINDOWXP\system32\KMW_SHOW.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Creative\Mouse Optical\mouse_2k.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\WINDOWXP\SOUNDMAN.EXE
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
C:\Super Popup Blocker\popkill.exe
C:\Documents and Settings\Scott\Desktop\HijackThis.exe

O2 - BHO: netMonior Class - {85810C93-C14C-11D5-BC4B-0050BA28E4FE} - C:\WINDOWXP\System32\popkill.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [CreativeMouse ] C:\Program Files\Creative\Mouse Optical\mouse_2k.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.dssfordummies.com
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ub...s/GSManager.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,19/mcgdmgr.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWXP\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWXP\system32\ati2sgag.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWXP\System32\GEARSec.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe