Unable to re-install MSN Messenger on Vista |
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 Mar 3 2009, 02:35 PM
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#1
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Member  Posts: 11 OS: Vista  |
Hi all!
I'm currently trying to re-install MSN on to a Vista machine, but everytime I try to download anything of the ilk, I get either the message "You have a newer version on your pc" or "MSN is already installed". I have so far tried to de-install the program (I can't find it in the "Remove programs" anymore), delete folders, both MSN and MSN live in addition to deleting as many keys as possible. So now I've run out of ideas... Oh, I have problems uninstalling the Kiwee Toolbar that shows in my "Remove programs", is this perhaps somehow related? I would really appreciate a little help on this, as I feel a little silly... Best regards, Verd |
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Mar 3 2009, 02:52 PM
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#2
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 Kraków my love :)  Posts: 8,665 From: Daly City CA OS: Vista, XP, 2K, 98 |
Most likely, you have some registry leftovers.
Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx No installation required. Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program. Go File>Save As, and save AutoRuns.txt file to know location. Attach the file to your next reply. |
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Mar 3 2009, 03:05 PM
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#3
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Member Posts: 11 OS: Vista |
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Mar 3 2009, 03:19 PM
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#4
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Kraków my love :) Posts: 8,665 From: Daly City CA OS: Vista, XP, 2K, 98 |
Open Autoruns, click on Logon tab.
Line 25: msnmsgrstart File not found: C:\Users\Tph\Messengerstart.exe Right click on it, click Delete. Restart computer, and try installation again. |
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Mar 3 2009, 03:51 PM
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#5
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Member Posts: 11 OS: Vista |
I was hopeful, but this didn't solve it, I'm afraid... It still says "MSN already installed" when I try to install it. |
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Mar 3 2009, 03:52 PM
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#6
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Kraków my love :) Posts: 8,665 From: Daly City CA OS: Vista, XP, 2K, 98 |
Give me fresh Autoruns log, please.
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Mar 3 2009, 03:55 PM
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#7
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Member Posts: 11 OS: Vista |
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Mar 3 2009, 04:08 PM
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#8
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Kraków my love :) Posts: 8,665 From: Daly City CA OS: Vista, XP, 2K, 98 |
Open Autoruns again.
Line 50: msnim File not found: C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL Right click, delete. Open Windows Explorer, and delete Messenger folder from C:\PROGRAM FILES\WI1F86_whatever folder starts with "WI1F86" Restart. This post has been edited by Broni: Mar 3 2009, 04:08 PM |
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Mar 3 2009, 04:28 PM
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#9
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Member Posts: 11 OS: Vista |
I'm terribly sorry, but it is still not working...
I really appreciate your help, though. Here is the fresh Autoruns log:
Attached File(s)
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Mar 3 2009, 04:38 PM
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#10
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Kraków my love :) Posts: 8,665 From: Daly City CA OS: Vista, XP, 2K, 98 |
Get Windows Installer CleanUp Utility: http://support.microsoft.com/kb/290301/en-us
Look for MSN Messenger entries. |
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Mar 3 2009, 04:43 PM
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#11
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Member Posts: 11 OS: Vista |
This comes up with a dialogue box stating Line 17 Error: No Access, Code 800A0046... |
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Mar 3 2009, 04:48 PM
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#12
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Kraków my love :) Posts: 8,665 From: Daly City CA OS: Vista, XP, 2K, 98 |
Explain better, please.
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Mar 3 2009, 04:53 PM
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#13
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Member Posts: 11 OS: Vista |
I try to run the msicuu2.exe file, and it comes up with an error about VBScript run time error. I have also tried to run it as an administrator, but to no avail. However, the error code is then Can't find the file, code 80070002.
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Mar 3 2009, 05:18 PM
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#14
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Kraków my love :) Posts: 8,665 From: Daly City CA OS: Vista, XP, 2K, 98 |
QUOTE comes up with an error about VBScript run time error Post exact message, please. |
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Mar 3 2009, 05:31 PM
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#15
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Member Posts: 11 OS: Vista |
The error states: Windows Script Host Skript: C:\Users\Tph\ppData\Local\Temp\IXP000.TMP\StartMsi.vbs Line: 17 Character: 1 Error: No access Code: 800A0046 Source: Microsoft VBScript run time error And for the administrator-attempt: C:\Users\Tph\ppData\Local\Temp\IXP000.TMP\StartMsi.vbs Line: 21 Character: 1 Error: The system cannot find the file Code: 80070002 Source: (null) My apologies, the errors come up in Norwegian, hence the translation. |
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