The following instructions can be used for many other applications. Here I am using Itunes as an example.

Issue:
You are unable to uninstall Itunes successfully using Add/Remove Programs

Cause:
Files required for uninstall to be successful have been moved or deleted from the system.

Solution:
1. Download the Windows Installer Utility

a. Log on to the internet.
b. Go to the following website: http://support.microsoft.com/default.aspx?...kb;en-us;290301
c. Click on the link titled, "Download the Windows Installer Cleanup Utility package now"
d. Choose "Yes" to save the file to your hard drive. As a save location, choose your Desktop.
e. Click on "Save".

2. Install the Windows Installer Utility

a. Close out of any open applications.
b. Double-click on "msicuu2.exe" which should be an icon on your Desktop.
c. Follow the on-screen instructions to complete the installation.

3. Run the Windows Installer Utility

a. Click on "Start" and select "All Programs".
b. Look for "Windows Installer Cleanup Utility".
c. Once open, you will be presented with a window. Locate Itunes, highlight it, and select "Remove".

Itunes should now be removed from your system.

This post has been edited by starjax: Mar 11 2008, 10:10 AM

thank you for giving this useful infro,
itis wonderful

Hello

I am having difficulty updating my anti virus programme and Spware Doctor. the suggestion is to download this Windows cleanup facility
http://support.microsoft.com/default.aspx?...kb;en-us;290301

However I am unable to find this Cleanup Utility at the site.

Please could you help me.
Thank you

use the search, i did and it works, I found "Windows Installer CleanUp Utility"

This post has been edited by SpewDemon: Sep 15 2008, 11:14 AM

I couldn't find it on that page, so I searched it.

I found it here http://support.microsoft.com/kb/290301/en-us

~Teh King

EDIT: Sorry, I misread...

This post has been edited by piano9playa5: Nov 9 2008, 02:15 PM