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VIRUS DISABLES NORTON AUTO PROTECT [resolved], help
biddzy
post Mar 15 2005, 03:49 AM
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Posts: 6
OS: windows XP



Well, you should know about this by now...

Somehow a virus or something has infiltrated my computer and turned off auto protect on my Norton Anti-Virus software.

No matter what I do I cannot enable it. I do not think I have any installation software available and so uninstalling and then reinstalling seems unlikely.

I have done almost every virus/trojan check under the sun, and after cleaning as much as I can, I have found there are still a number of things that i just cannot get rid of. No matter what software I use, after deleting, they just come back. Most of the AV software don't even pick them up.

I will post a hijack this log soon, but in the meantime, how can I sort out Norton? I know alot of people have this problem at the moment, and so ever time i go online to try and scan or check something, I run the risk of getting an even worse virus.

As it currently stands every time I go online after 20 mins, my computer usually crashes...

so please, HELP ME.

Any ideas?
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Michelle
post Apr 4 2005, 08:50 PM
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Posts: 8,928
From: Texas
OS: XP Home, XP Pro, ME



I'm sorry to hear that you reformatted, but I'm sure it's running smoothly now (I would hope so!). I know how to fix auto-protect on Norton. Something removes a file from Startup that it needs for auto-protect. Just a simple registry edit is all it takes to put the file back into Startup. Having any problems?

Michelle
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